C464 WGU STUDY GUIDE
Linear Model - Answer -Basic components of a simple exchange between 2 people.
Straight forward process
Phases of Linear model - Answer -Phase 1 Deciding on message
Phase 2 Encoding the message
Phase 3 Transmitting the message
Phase 4 Perceiving the message
Phase 5 Decoding and assigning the meaning to the message
Transactional Model - Answer -More realistic then the linear model.
Transactional Model is - Answer -Dependent on many factors such as context,
relationship between communicators, socio-cultural situation
Stages of Perception - Answer -Selection
Organization
Interpretation
Selective exposure - Answer -attend info that reinforces existing belief and disregard
info that is at odds with our current positon
Selective attention - Answer -once we are engaged in a particular interaction we focus
on certain info and ignore other info
Selective recall - Answer -we remember things that we agree with rather then things
that are contrary to our beliefs
Organization - Answer -Figure/ground
Closure-fill in missing info
Proximity/physical closeness
Similarity
Interpretation - Answer -We can assign meaning to stimuli
Identity - Answer -You express your cultural and group affiliation
Current internal state - Answer -How people perceive stimuli involves how they are
feeling
Locus of causation - Answer -Refers to whether the communicators behavior was
motivated by an internal state or an external state
, Self-presentation - Answer -Strategic development and use of verbal and non verbal
messages that result others making conclusions about the kind of individual you are
Impression management - Answer -Deliberate use of verbal/nonverbal messages to
create a particular impression among others
Plan for Effective Self-presentation - Answer -Set a goal
Create a strategy
Execute the strategy and evaluate the results
Modify negative perceptions
Co-Culture - Answer -Reflect the unique beliefs, ways of thinking, communication
patterns and styles, and customs of members of particular groups that exist within the
umbrella culture. Ex. Marines, college students, crossfit, pet owners
Individualism - Answer -Values people who are assertive and speak for themselves,
independent and not reliant on others. Remain somewhat emotionally distant from
others
Collectivism - Answer -Value their membership in their particular in-group to such an
extent that they place a greater importance on their role within the group
High context communication - Answer -Rely heavily on environmental cues
Low context communication - Answer -Require explicit or clean verbal messages.
Spoon feed what is expected
Feminine - Answer -Nurturing, friendly, affectionate, compassionate, warm, supportive
Masculine - Answer -Assertive, ambitious, success-oriented, competitive, cold
Monochronic - Answer -Work on one thing at a time. They are very punctual and rarely
cancel
Polychronic - Answer -Work on multiple things at one time. Very chaotic and unfocused
Ethnocentrism - Answer -Belief that one's own culture and lifestyle is superior to all
others
High power distance - Answer -Unlikely to question the actions and statements of
people with a lot of power or of a high rank in society at work or within a family.
(Philippines, Mexico, Venezuela, India, Singapore, Brazil, Vietnam, China and France)
Low power distance - Answer -People tend to communicate in ways that promote
equality and diminish the barriers between people that status and rank create (Israel,
Denmark, Sweden, great Britain, Germany, Canada and US)
Linear Model - Answer -Basic components of a simple exchange between 2 people.
Straight forward process
Phases of Linear model - Answer -Phase 1 Deciding on message
Phase 2 Encoding the message
Phase 3 Transmitting the message
Phase 4 Perceiving the message
Phase 5 Decoding and assigning the meaning to the message
Transactional Model - Answer -More realistic then the linear model.
Transactional Model is - Answer -Dependent on many factors such as context,
relationship between communicators, socio-cultural situation
Stages of Perception - Answer -Selection
Organization
Interpretation
Selective exposure - Answer -attend info that reinforces existing belief and disregard
info that is at odds with our current positon
Selective attention - Answer -once we are engaged in a particular interaction we focus
on certain info and ignore other info
Selective recall - Answer -we remember things that we agree with rather then things
that are contrary to our beliefs
Organization - Answer -Figure/ground
Closure-fill in missing info
Proximity/physical closeness
Similarity
Interpretation - Answer -We can assign meaning to stimuli
Identity - Answer -You express your cultural and group affiliation
Current internal state - Answer -How people perceive stimuli involves how they are
feeling
Locus of causation - Answer -Refers to whether the communicators behavior was
motivated by an internal state or an external state
, Self-presentation - Answer -Strategic development and use of verbal and non verbal
messages that result others making conclusions about the kind of individual you are
Impression management - Answer -Deliberate use of verbal/nonverbal messages to
create a particular impression among others
Plan for Effective Self-presentation - Answer -Set a goal
Create a strategy
Execute the strategy and evaluate the results
Modify negative perceptions
Co-Culture - Answer -Reflect the unique beliefs, ways of thinking, communication
patterns and styles, and customs of members of particular groups that exist within the
umbrella culture. Ex. Marines, college students, crossfit, pet owners
Individualism - Answer -Values people who are assertive and speak for themselves,
independent and not reliant on others. Remain somewhat emotionally distant from
others
Collectivism - Answer -Value their membership in their particular in-group to such an
extent that they place a greater importance on their role within the group
High context communication - Answer -Rely heavily on environmental cues
Low context communication - Answer -Require explicit or clean verbal messages.
Spoon feed what is expected
Feminine - Answer -Nurturing, friendly, affectionate, compassionate, warm, supportive
Masculine - Answer -Assertive, ambitious, success-oriented, competitive, cold
Monochronic - Answer -Work on one thing at a time. They are very punctual and rarely
cancel
Polychronic - Answer -Work on multiple things at one time. Very chaotic and unfocused
Ethnocentrism - Answer -Belief that one's own culture and lifestyle is superior to all
others
High power distance - Answer -Unlikely to question the actions and statements of
people with a lot of power or of a high rank in society at work or within a family.
(Philippines, Mexico, Venezuela, India, Singapore, Brazil, Vietnam, China and France)
Low power distance - Answer -People tend to communicate in ways that promote
equality and diminish the barriers between people that status and rank create (Israel,
Denmark, Sweden, great Britain, Germany, Canada and US)
