ADMIN201 – Questions & Complete Solutions
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Terms in this set (119)
1. Which feature allows a A
user to group campaigns
within a specific
marketing program or
initiative?
a. Campaign hierarchy
b. Campaign lists
c. Campaign members
d. Campaign influence
2. Which dashboard B,C
component can display
data from the summary
rows of reports?
a. Gauge
b. Table
c. Chart
d. Metric
3. Which Setting can a C,D
system administrator
enable in the user
interface? Pick 2
a. Customizable recent
tags
b. Chatter messenger for
specific users
c. Printable list views
d. Related list hover links
,4. A sales user at C,D
universal container has
updated the opportunity
stage for an opportunity
in the pipeline
What may be updated as
a result of the stage
change?
Choose 2 answers
a. Sales quota
b. Account rating
c. Forecast category
d. Probability
5. What is a method for B,D
adding content to
Salesforce CRM
Content?
Choose 2 answers
a. Attachments
b. Chatter files
c. Libraries
d. Documents
,6. Universal container B
uses web-to-case to
convert support requests
submitted through its
website into cases. The
support team would like
salesforce to
automatically send an
email containing
password reset
instructions to the
customer when the case
subject contains the word
"forgot" and "password".
What does the
administrator need to
configure to meet this
requirement?
a. Support Settings
b. Auto-response rule
c. Validation rule
d. Email-to-case
, 7. A sales executive at A
Universal containers
wants to be notified
whenever high-value
opportunities are created
for hot accounts.
How should an
administrator meet this
requirement?
a. Create the workflow
rule on opportunity
object
b. Create an escalation
rules based on the
opportunity amount
c. Create an auto-
response rule based on
the opportunity amount
d. Create a validation rule
that evaluates the
account rating
Save
Terms in this set (119)
1. Which feature allows a A
user to group campaigns
within a specific
marketing program or
initiative?
a. Campaign hierarchy
b. Campaign lists
c. Campaign members
d. Campaign influence
2. Which dashboard B,C
component can display
data from the summary
rows of reports?
a. Gauge
b. Table
c. Chart
d. Metric
3. Which Setting can a C,D
system administrator
enable in the user
interface? Pick 2
a. Customizable recent
tags
b. Chatter messenger for
specific users
c. Printable list views
d. Related list hover links
,4. A sales user at C,D
universal container has
updated the opportunity
stage for an opportunity
in the pipeline
What may be updated as
a result of the stage
change?
Choose 2 answers
a. Sales quota
b. Account rating
c. Forecast category
d. Probability
5. What is a method for B,D
adding content to
Salesforce CRM
Content?
Choose 2 answers
a. Attachments
b. Chatter files
c. Libraries
d. Documents
,6. Universal container B
uses web-to-case to
convert support requests
submitted through its
website into cases. The
support team would like
salesforce to
automatically send an
email containing
password reset
instructions to the
customer when the case
subject contains the word
"forgot" and "password".
What does the
administrator need to
configure to meet this
requirement?
a. Support Settings
b. Auto-response rule
c. Validation rule
d. Email-to-case
, 7. A sales executive at A
Universal containers
wants to be notified
whenever high-value
opportunities are created
for hot accounts.
How should an
administrator meet this
requirement?
a. Create the workflow
rule on opportunity
object
b. Create an escalation
rules based on the
opportunity amount
c. Create an auto-
response rule based on
the opportunity amount
d. Create a validation rule
that evaluates the
account rating
