HCCA- CHC STUDY QUESTION REAL TEST
(ACTUAKL 2025) WITH CORRECT
DETAILED ANSWERS
What types of gifts or favors are acceptable under the Code of
Conduct?
A. A $100 gift card from a vendor to influence you to form an
Agreement that involves buying certain products
B. Receiving a coffee mug with your facility's logo on it
C. Free tickets to Hawaii from a company in exchange for
Buying products from them
D. A tip from a family to ensure their loved one receives
"special care" – ANSWER _b. Receiving a coffee mug with
your facility's logo on it
Which of the following is not a form of ethical behavior?
Deception
Loyalty
Fairness
Competition – ANSWER _Deception
,In case you become aware that the person has been bribed to
Make a choice, what would you do?
A. Make him give you half the money
B. Blackmail him
,C. Do nothing
D. Contact the relevant authority - ANSWER_ d. Contact the
relevant authority
Why is a Corporate Compliance Program important?
A. Helps ensure strict compliance with all required laws and
Regulations
B. Helps prevent and detect fraudulent behavior
C. Helps staff provide the highest quality of care to members
D. All of the answers - ANSWER_ d. All of the answers
Can physicians offer cash discounts?
A. Yes, always!
B. Never
C. It depends – ANSWER _c. It depends
Explanation:
Concierge practices that accept only cash (out-of-packet)
patients and typically require a retainer may be exempt from
limitations. Cash pay discount can also be allowed for non-
insured patients that are not eligible for, or is not entitled to,
insurance reimbursement or coverage.
, However, offering discounts for cash payments may violate any
contract between a payer and provider since it impacts the
payer's negotiated rates. Therefore, physicians should determine
if there are any contractual limits to offering such discounts.
State laws may also place restrictions on providing discounts. In
any event, if a physician provides any type of discounts, they
should have a written policy in place that is followed uniformly.
Ref. From 1st HC Compliance
How should an organization handle an employee who refuses to
sign a code of conduct or complete assigned compliance
training?
A. Ignore them
B. Follow policy
C. Terminate them immediately – ANSWER _b. Follow policy
Explanation:
Compliance should be a condition of employment. The
organization's Code of Conduct should require employees to
complete compliance training. Employers may wish to enforce
their training requirements through discipline and a progressive
disciplinary policy is recommended. It is also important to be
consistent in meting out discipline so as not to run afoul of
discrimination laws.
Ref. From 1st HC Compliance
(ACTUAKL 2025) WITH CORRECT
DETAILED ANSWERS
What types of gifts or favors are acceptable under the Code of
Conduct?
A. A $100 gift card from a vendor to influence you to form an
Agreement that involves buying certain products
B. Receiving a coffee mug with your facility's logo on it
C. Free tickets to Hawaii from a company in exchange for
Buying products from them
D. A tip from a family to ensure their loved one receives
"special care" – ANSWER _b. Receiving a coffee mug with
your facility's logo on it
Which of the following is not a form of ethical behavior?
Deception
Loyalty
Fairness
Competition – ANSWER _Deception
,In case you become aware that the person has been bribed to
Make a choice, what would you do?
A. Make him give you half the money
B. Blackmail him
,C. Do nothing
D. Contact the relevant authority - ANSWER_ d. Contact the
relevant authority
Why is a Corporate Compliance Program important?
A. Helps ensure strict compliance with all required laws and
Regulations
B. Helps prevent and detect fraudulent behavior
C. Helps staff provide the highest quality of care to members
D. All of the answers - ANSWER_ d. All of the answers
Can physicians offer cash discounts?
A. Yes, always!
B. Never
C. It depends – ANSWER _c. It depends
Explanation:
Concierge practices that accept only cash (out-of-packet)
patients and typically require a retainer may be exempt from
limitations. Cash pay discount can also be allowed for non-
insured patients that are not eligible for, or is not entitled to,
insurance reimbursement or coverage.
, However, offering discounts for cash payments may violate any
contract between a payer and provider since it impacts the
payer's negotiated rates. Therefore, physicians should determine
if there are any contractual limits to offering such discounts.
State laws may also place restrictions on providing discounts. In
any event, if a physician provides any type of discounts, they
should have a written policy in place that is followed uniformly.
Ref. From 1st HC Compliance
How should an organization handle an employee who refuses to
sign a code of conduct or complete assigned compliance
training?
A. Ignore them
B. Follow policy
C. Terminate them immediately – ANSWER _b. Follow policy
Explanation:
Compliance should be a condition of employment. The
organization's Code of Conduct should require employees to
complete compliance training. Employers may wish to enforce
their training requirements through discipline and a progressive
disciplinary policy is recommended. It is also important to be
consistent in meting out discipline so as not to run afoul of
discrimination laws.
Ref. From 1st HC Compliance
