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Professional Communication Skills for Nurses
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9th Edition by Kathleen Underman Boggs
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COMPLETE CHAPTERS 1-26 WITH RATIONALES|
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A+ GRADE GUARANTEED
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, Table of contents kp kp
PART I: Conceptual Foundations of Interpersonal Relationships and Professional
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Communication Skills
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1. Theory-Based Perspectives and Contemporary Dynamics
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2. Professional Guides for Nursing Communication
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3. Clinical Judgment and Ethical Decision Making
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4. Clarity and Safety in Communication
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PART II: Essential Communication Skills
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5. Developing Therapeutic Communication Skills
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6. Variation in Communication Styles
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7. Intercultural Communication kp
8. Therapeutic Communication in Groups
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PART III: Therapeutic Interpersonal Relationship Skills
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9. Self-Concept in Professional Interpersonal Relationships
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10. Developing Therapeutic Relationships kp kp
11. Bridges and Barriers in Therapeutic Relationships
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12. Communicating with Families kp kp
13. Resolving Conflicts Between Nurse and Client
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PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention
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of Disease Among Diverse Populations
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14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
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15. Health Teaching and Coaching
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16. Empowerment-Oriented Communication Strategies to Reduce Stress kp kp kp kp kp
PART V: Accommodating Clients with Special Communication Needs
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17. Communicating with Clients Experiencing Communication Deficits
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18. Communicating with Children kp kp
19. Communicating with Older Adults kp kp kp
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,20. Communicating with Clients in Crisis kp kp kp kp
21. Communicating with Clients and Families at End of Life kp kp kp kp kp kp kp kp
PART VI: Collaborative and Professional Communication
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22. Role Relationships and Interpersonal Communication
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23. Communicating with Other Health Professionals kp kp kp kp
24. Communicating for Continuity of Care kp kp kp kp
25. Documentation in an Electronic Era kp kp kp kp
26. Communication at the Point of Care: Application of e-Health Technologies
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Chapter 1: Theory Based Perspectives and Contemporary Dynamics
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1. When describing nursing to a group of nursing students, the nursing instructor lists all of the
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following characteristics of nursing except
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a. historically nursing is as old as mankind.kp kp kp kp kp kp
b. nursing was originally practiced informally by religious orders dedicated to care of the sick.
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c. nursing was later practiced in the home by female caregivers with no formal education.
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d. nursing has always been identifiable as a distinct occupation.
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CORRECT ANSWER: A kp kp
Historically, nursing is as old as mankind. Originally practiced informally by religious orders
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dedicated to care of the sick and later in the home by female caregivers with no formal
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education, nursing was not identifiable as a distinct occupation until the 1854 Crimean war.
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There, Florence Nightingale‘s Notes on Nursing introduced the world to the functional roles of
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professional nursing and the need for formal education.
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DIF: Cognitive Level: Comprehension kp kp REF: p. 1 TOP: Step of the Nursing Process: All
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phases MSC: Client Needs: Psychosocial Integrity
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, 2. The nursing profession‘s first nurse researcher, who served as an early advocate for high-
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quality care and used statistical data to document the need for handwashing in preventing
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infection, was
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a. Abraham Maslow. kp
b. Martha Rogers. kp
c. Hildegard Peplau. kp
d. Florence Nightingale. kp
CORRECT ANSWER: D kp kp
An early advocate for high-quality care, Florence Nightingale‘s use of statistical data to document
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the need for handwashing in preventing infection marks her as the profession‘s first nurse
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researcher.
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DIF: Cognitive Level: Knowledge kp kp REF: p. 1 TOP: Step of the Nursing Process: All
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phases MSC: Client Needs: Management of Care
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3. Today, professional nursing education begins at the
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a. undergraduate level. kp
b. graduate level. kp
c. advanced practice level. kp kp
d. administrative level. kp
CORRECT ANSWER: A kp kp
Today, professional nursing education begins at the undergraduate level, with a growing number of
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nurses choosing graduate studies to support differentiated practice roles and/or research
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opportunities. Nurses are prepared to function as advanced practice nurse practitioners,
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administrators, and educators.
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DIF: k p k p Cognitive Level: Comprehension REF: p. 2 TOP: Step of the Nursing Process: All
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phases MSC: Client Needs: Management of Care
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4. Nursing‘s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines
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and emphasizes its unique functional characteristics. The four key concepts that form the
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foundation for all nursing theories are
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a. caring, compassion, health promotion, and education.
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