Communication for Nurses: How to Prevent Harmful Events and Promote Patient Safety 1st Edition Test Bank
Multiple Choice
1. The patient needs an immediate referral to a cardiologist.
Continuity of care and patient safety are enhanced by all
of the following EXCEPT:
1. Sharing detailed information with the cardiologist
2. Withholding the reason for referral from the patient
to decrease fear
3. Using a structured handoff procedure
4. Reconciliation of medications
ANS: 2
Chapter: Chapter 13-Health-Care Team Collaborative
Patient-Safe Communication Strategies
2. System inputs within the nursing work system include all
EXCEPT:
1. Organizational management
2. Human abilities
3. Work environment
4. External environment
ANS: 2
Chapter: Chapter 12-Patient Safety Communication Risk Factors in Nursing Work Systems
3. In Reason’s accident causation theory, the unsafe acts committed by health-care providers
are termed:
1. Latent conditions
2. Personal failures
3. Active failures
4. Error-provoking conditions
ANS: 3
Chapter: Chapter 12-Patient Safety Communication Risk Factors in Nursing Work Systems
4. Unsafe acts include all EXCEPT:
1. Attention failures
2. Memory failures
3. Violations
4. Latent conditions
ANS: 4
Chapter: Chapter 12-Patient Safety Communication Risk Factors in Nursing Work Systems
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,Communication for Nurses: How to Prevent Harmful Events and Promote Patient Safety 1st Edition Test Bank
5. More acutely ill patients; shorter hospital stays; frequent patient turnover; extended hours
and overtime; stressful, interruption-driven environment; and large nursing workloads are
considered _________ in Reason’s accident causation theory.
1. Active failures
2. Latent conditions
3. System perspectives
4. Situational awareness
ANS: 2
Chapter: Chapter12-Patient Safety Communication Risk Factors in Nursing Work Systems
6. A nurse is called to the telephone to receive an order from a physician for a patient who
needs pain medication. After clearly establishing the identity of the patient and physician,
the nurse should:
1. Write the drug on the order sheet, fax the order sheet to the pharmacy, obtain the drug,
and promptly bring the drug to the bedside.
2. Ask the charge nurse to spell the drug’s name if unsure how to spell it, and record the
drug name, dose, method of administration, and frequency on the order sheet.
3. Repeat what the physician says, then write it down on the order sheet.
4. Write the order on the order sheet, read the order back to the physician, and verify the
order is accurate.
ANS: 4
Chapter 13-Health-Care Team Collaborative Patient-Safe Communication Strategies
7. A night nurse is concerned about a newly admitted surgical patient and needs to call to
awaken the surgeon. The nurse uses the SBAR to get the information together. He plans to
introduce himself to the surgeon, identify the patient, and describe:
1. The Situation, Background, Assessment , Recommendations
2. The Systems, Background, Assessment, Requirements
3. The Social Background, Aliments, Rx
4. The Solutions, Background, Activities, Respiratory
ANS: 1
Chapter: Chapter 13-Health-Care Team Collaborative Patient-Safe Communication Strategies
8. Communication and patient safety are connected in health care because:
1. Clinical decisions are made based on shared information
2. One person dies every 5 minutes due to medical errors
3. Sentinel events occur in hospitals
4. There is a lack of quality care and services provided to patients by health-care
organizations
ANS: 1
Chapter: Chapter 1-Communication and Patient Safety: Understanding the Connection
9. Nurses use communication in each of the following role functions EXCEPT:
1. Transferring responsibility of care
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,Any Issue? Contact me here
, Any Issue? Contact me here
Multiple Choice
1. The patient needs an immediate referral to a cardiologist.
Continuity of care and patient safety are enhanced by all
of the following EXCEPT:
1. Sharing detailed information with the cardiologist
2. Withholding the reason for referral from the patient
to decrease fear
3. Using a structured handoff procedure
4. Reconciliation of medications
ANS: 2
Chapter: Chapter 13-Health-Care Team Collaborative
Patient-Safe Communication Strategies
2. System inputs within the nursing work system include all
EXCEPT:
1. Organizational management
2. Human abilities
3. Work environment
4. External environment
ANS: 2
Chapter: Chapter 12-Patient Safety Communication Risk Factors in Nursing Work Systems
3. In Reason’s accident causation theory, the unsafe acts committed by health-care providers
are termed:
1. Latent conditions
2. Personal failures
3. Active failures
4. Error-provoking conditions
ANS: 3
Chapter: Chapter 12-Patient Safety Communication Risk Factors in Nursing Work Systems
4. Unsafe acts include all EXCEPT:
1. Attention failures
2. Memory failures
3. Violations
4. Latent conditions
ANS: 4
Chapter: Chapter 12-Patient Safety Communication Risk Factors in Nursing Work Systems
Any Issue? Contact me here
,Communication for Nurses: How to Prevent Harmful Events and Promote Patient Safety 1st Edition Test Bank
5. More acutely ill patients; shorter hospital stays; frequent patient turnover; extended hours
and overtime; stressful, interruption-driven environment; and large nursing workloads are
considered _________ in Reason’s accident causation theory.
1. Active failures
2. Latent conditions
3. System perspectives
4. Situational awareness
ANS: 2
Chapter: Chapter12-Patient Safety Communication Risk Factors in Nursing Work Systems
6. A nurse is called to the telephone to receive an order from a physician for a patient who
needs pain medication. After clearly establishing the identity of the patient and physician,
the nurse should:
1. Write the drug on the order sheet, fax the order sheet to the pharmacy, obtain the drug,
and promptly bring the drug to the bedside.
2. Ask the charge nurse to spell the drug’s name if unsure how to spell it, and record the
drug name, dose, method of administration, and frequency on the order sheet.
3. Repeat what the physician says, then write it down on the order sheet.
4. Write the order on the order sheet, read the order back to the physician, and verify the
order is accurate.
ANS: 4
Chapter 13-Health-Care Team Collaborative Patient-Safe Communication Strategies
7. A night nurse is concerned about a newly admitted surgical patient and needs to call to
awaken the surgeon. The nurse uses the SBAR to get the information together. He plans to
introduce himself to the surgeon, identify the patient, and describe:
1. The Situation, Background, Assessment , Recommendations
2. The Systems, Background, Assessment, Requirements
3. The Social Background, Aliments, Rx
4. The Solutions, Background, Activities, Respiratory
ANS: 1
Chapter: Chapter 13-Health-Care Team Collaborative Patient-Safe Communication Strategies
8. Communication and patient safety are connected in health care because:
1. Clinical decisions are made based on shared information
2. One person dies every 5 minutes due to medical errors
3. Sentinel events occur in hospitals
4. There is a lack of quality care and services provided to patients by health-care
organizations
ANS: 1
Chapter: Chapter 1-Communication and Patient Safety: Understanding the Connection
9. Nurses use communication in each of the following role functions EXCEPT:
1. Transferring responsibility of care
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,Any Issue? Contact me here
, Any Issue? Contact me here
