Belt (ICYB) Practice Exam Graded
A+!!!
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,Which is a purpose and use of data visualization? - ANS Allows conclusions to be drawn
from graphical data analysis
Which of the following are examples of continuous data?
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1. Number of features
2. Size in centimeters
3. Weight in kilograms
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4. Pressure per square centimeter - ANS 2, 3, 4
What is 'Little's' formula for calculating Average Lead Time? - ANS Number of units
required, divided by production capacity
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All of the following are benefits of control plans except? - ANS
eliminate potential x's
Helps to analyze and
LA
Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?
1.Required no redo
2.All of these answers are correct
3.Was timely in delivery
4.Documentation is clear - ANS All of these answers are correct
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One of the primary benefits of your team working together to create an X-Y Diagram is that the
data collected from this exercise is accurate and certain.
t/f - ANS False
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The RPN or Risk Priority Number is used to rank the various Failure Modes as to their impact on
the output of the subject process.
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t/f - ANS True
5S Sorting: Items used weekly should be kept _______? - ANS In a local location
As we begin to describe the things occurring with our process through a Process Map we begin
to see some steps that are NVA which stands for ____________. - ANS Non-value add
Why is the 'One-Factor-at-a-Time' (OFAT) approach inferior to the 'Design of Experiments'
(DOE) approach? - ANS Interactions between factors are NOT revealed
, As we attempt to find a commonality of terms to assess the performance of a broad range of
processes we use a key metric called the DPMO which stands for
__________________________? - ANS Defects per million opportunities
A Belt has determined that the insurance claim form needn't be reviewed by accounting thereby
improving the number of claims a processer can handle. According to Cost of Poor Quality
(COPQ) definitions RTY improvement would be considered _______________. - ANS
Hard savings
When we create a Process Map and want to depict an action step in the process we would use
the____________ symbol. - ANS Rectangle
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Systems and structures are the basis for allowing people to change their behaviors permanently
and are accomplished through which of the following?
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A. Documented performance objectives
B. Defined procedures
C. Accurate job descriptions
D. Incentive compensation - ANS E. All of these answers are correct
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When we create a Process Map we use a __________ to show the direction of work flow. - ANS
Solid line arrow
LA
Benefits and working conditions would be primarily the concern of which of the following? - ANS
Voice of the Employee
The following Business Case is constructed properly."During most of 2008 Division 16
experienced a 4.2% product return rate versus a target of nearly no returns. This costs the
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company a whole bunch of money.
T/F - ANS False
The Value Chain in an organization is the sum total of all the processes which occur in the
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business to take inputs and turn them into customer desired outputs.
T/F - ANS True
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When a process has proven itself to function at a Six Sigma level this means there are less than
3.4 defects per ___________ opportunities. - ANS Million
The ROI for a project is a measurement metric that stands for Return on Investment and is one
of the methods used to measure the success of a Lean Six Sigma project.
T/F - ANS True
Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes
of a product or service. - ANS Critical-to-Quality