NSRG 2221 Chapter 8: Marquis Leadership: Planned Change
pre course Study Guide Exam Questions and Verified for
Accuracy Answers 2025/2026
Which statement is true regarding the philosophy of nonlinear change
theories?
A) Change occurs in sequential steps
B) Change is predictable
C) Change success relies on policies and hierarchies
D) Change is necessary because organizational stability is brief - correct
answer Ans: D
Feedback:
Most twenty-first-century organizations experience fairly brief periods of
stability
Followed by intense transformation.
Which statement is true regarding planned change? Select all that apply.
A) Resistance to change should be expected as a natural part of the
change process
B) Change should be viewed as a chance to do something innovative
C) Technical changes are more resisted by staff than social changes are
D) Change affects the homeostasis of a group - correct answer Ans: A, B,
D
Feedback:
Change should not be viewed as a threat but as a challenge and a chance
to do
Something new and innovative. Change should be implemented only for
good reason.
, Because change disrupts the homeostasis or balance of the group,
resistance should be
Expected as a natural part of the change process. The level of resistance
to change
Generally depends on the type of change proposed not the age of the staff
affected by the
Change. Technological changes encounter less resistance than changes
that are perceived
As social or that are contrary to established customs or norms.
Which activity is associated with the movement stage of the development
of a plan?
A) Gather data
B) Accurately diagnose the problem
C) Decide if change is needed
D) Develop a plan - correct answer Ans: D
Feedback:
A responsibility of the movement stage is to develop a plan.
Responsibilities of the
Change agent in the unfreezing stage are as follows: Gather data,
accurately diagnose the
Problem, and decide if change is needed.
What is the basic argument for the use of rationalñempirical change
strategies?
A) Information supports change
B) Peer influence brings about change
C) Reward-based incentives influence change
pre course Study Guide Exam Questions and Verified for
Accuracy Answers 2025/2026
Which statement is true regarding the philosophy of nonlinear change
theories?
A) Change occurs in sequential steps
B) Change is predictable
C) Change success relies on policies and hierarchies
D) Change is necessary because organizational stability is brief - correct
answer Ans: D
Feedback:
Most twenty-first-century organizations experience fairly brief periods of
stability
Followed by intense transformation.
Which statement is true regarding planned change? Select all that apply.
A) Resistance to change should be expected as a natural part of the
change process
B) Change should be viewed as a chance to do something innovative
C) Technical changes are more resisted by staff than social changes are
D) Change affects the homeostasis of a group - correct answer Ans: A, B,
D
Feedback:
Change should not be viewed as a threat but as a challenge and a chance
to do
Something new and innovative. Change should be implemented only for
good reason.
, Because change disrupts the homeostasis or balance of the group,
resistance should be
Expected as a natural part of the change process. The level of resistance
to change
Generally depends on the type of change proposed not the age of the staff
affected by the
Change. Technological changes encounter less resistance than changes
that are perceived
As social or that are contrary to established customs or norms.
Which activity is associated with the movement stage of the development
of a plan?
A) Gather data
B) Accurately diagnose the problem
C) Decide if change is needed
D) Develop a plan - correct answer Ans: D
Feedback:
A responsibility of the movement stage is to develop a plan.
Responsibilities of the
Change agent in the unfreezing stage are as follows: Gather data,
accurately diagnose the
Problem, and decide if change is needed.
What is the basic argument for the use of rationalñempirical change
strategies?
A) Information supports change
B) Peer influence brings about change
C) Reward-based incentives influence change
