TIPS ALCOHOL SAFETY AND SERVER
TRAINING REVIEW QUESTIONS AND
ANSWERS
Which behavioral cue would a guest who becomes overly friendly and very talkative
while in your establishment be exhibiting? Lowered inhibitions
Impaired judgment
Slowed reactions
Loss of coordination - ANS>>Impaired judgment
What measurement do states use for determining Driving While Intoxicated (DWI) or
Driving Under the Influence (DUI)?
Speed limit
Blood Alcohol Content (BAC)
Behavioral cues
Intoxication rate factors - ANS>>Blood Alcohol Content (BAC)
How do behavioral cues help you as a server of alcohol?
Behavioral cues help you relate to your guests more effectively.
Behavioral cues can tell you whether or not a guest is visibly intoxicated.
Behavioral cues can indicate when a guest is going to stiff you on the bill.
Behavioral cues can show you which kinds of drinks to suggest to a particular guest. -
ANS>>
Select all the pieces of information you would want to include on an Incident Report
Form.
Description of guest
Weather at time of incident
Time of incident
Reasonable efforts used
Names of witnesses
Music that was playing during the incident
Manager on duty - ANS>>
If a guest is not showing any behavioral cues, then his or her BAC level must be below
the legal limit.
True
False - ANS>>
If a guest cannot produce a second form of ID when you ask for one, you should refuse
service.
True
, False - ANS>>
What should you do if you have checked two forms of identification but still have doubts
about serving alcohol?
Refuse service.
Serve the guest. - ANS>>
Increasing one's rate of drinking over the course of an evening can be considered
impaired judgment.
True
False - ANS>>
What is the best way to prevent underage alcohol sales?
Ask the guest's friends to vouch for him or her.
Serve only guests who look at least 40 years old.
Ask every guest who might be underage for a valid ID.
Randomly check guests' IDs, whether they look young or not. - ANS>>
Eating food after drinking is just as effective at preventing intoxication as eating food
before drinking.
True
False - ANS>>
What decision are you making in the second step of the Intervention Model?
You are deciding whether or not the guest has enough money to pay.
You are deciding whether or not you can legally serve the guest alcohol.
You are deciding whether or not you will need to call your manager.
You are determining whether this is a new or a regular guest. - ANS>>
Select all of the intoxication rate factors over which you can exert some level of control
as a server of alcohol.
Physical size
Gender
Rate of consumption
Food - ANS>>
Why is it important to avoid judging or threatening your guests?
You do not want to escalate the situation.
You want to make sure you get a good tip.
You want to encourage repeat business.
You do not know the guests well enough to make any judgments about them. -
ANS>>You do not want to escalate the situation.
Which of the following is NOT an intoxication rate factor?
Strength of the drink
Rate of consumption
TRAINING REVIEW QUESTIONS AND
ANSWERS
Which behavioral cue would a guest who becomes overly friendly and very talkative
while in your establishment be exhibiting? Lowered inhibitions
Impaired judgment
Slowed reactions
Loss of coordination - ANS>>Impaired judgment
What measurement do states use for determining Driving While Intoxicated (DWI) or
Driving Under the Influence (DUI)?
Speed limit
Blood Alcohol Content (BAC)
Behavioral cues
Intoxication rate factors - ANS>>Blood Alcohol Content (BAC)
How do behavioral cues help you as a server of alcohol?
Behavioral cues help you relate to your guests more effectively.
Behavioral cues can tell you whether or not a guest is visibly intoxicated.
Behavioral cues can indicate when a guest is going to stiff you on the bill.
Behavioral cues can show you which kinds of drinks to suggest to a particular guest. -
ANS>>
Select all the pieces of information you would want to include on an Incident Report
Form.
Description of guest
Weather at time of incident
Time of incident
Reasonable efforts used
Names of witnesses
Music that was playing during the incident
Manager on duty - ANS>>
If a guest is not showing any behavioral cues, then his or her BAC level must be below
the legal limit.
True
False - ANS>>
If a guest cannot produce a second form of ID when you ask for one, you should refuse
service.
True
, False - ANS>>
What should you do if you have checked two forms of identification but still have doubts
about serving alcohol?
Refuse service.
Serve the guest. - ANS>>
Increasing one's rate of drinking over the course of an evening can be considered
impaired judgment.
True
False - ANS>>
What is the best way to prevent underage alcohol sales?
Ask the guest's friends to vouch for him or her.
Serve only guests who look at least 40 years old.
Ask every guest who might be underage for a valid ID.
Randomly check guests' IDs, whether they look young or not. - ANS>>
Eating food after drinking is just as effective at preventing intoxication as eating food
before drinking.
True
False - ANS>>
What decision are you making in the second step of the Intervention Model?
You are deciding whether or not the guest has enough money to pay.
You are deciding whether or not you can legally serve the guest alcohol.
You are deciding whether or not you will need to call your manager.
You are determining whether this is a new or a regular guest. - ANS>>
Select all of the intoxication rate factors over which you can exert some level of control
as a server of alcohol.
Physical size
Gender
Rate of consumption
Food - ANS>>
Why is it important to avoid judging or threatening your guests?
You do not want to escalate the situation.
You want to make sure you get a good tip.
You want to encourage repeat business.
You do not know the guests well enough to make any judgments about them. -
ANS>>You do not want to escalate the situation.
Which of the following is NOT an intoxication rate factor?
Strength of the drink
Rate of consumption
