BCOM Exam 2 2026 Questions and
Answers
A speaker who knows how to adjust his or her behavior to fit the situation is
considered - Correct answer-adaptable
Kazuo works in the billing department of a medical facility. Because he often deals
with sensitive information and people who are unwell, Kazuomakes sure he uses
gentle language and does not discuss personal information unless absolutely
necessary. In this sense, Kazuo wants to make sure that his communication is -
Correct answer-appropriate
Which of the following statements would be considered metacommunication? -
Correct answer-"I'm going to let you in on a secret
Calling your client to schedule a lunch meeting is an example of using
communication to meet your identity needs. - Correct answer-false
The ability to understand and manage one's own emotions, and to recognize the
emotions of others, is known as - Correct answer-emotional intelligence
Ethical beliefs vary from one culture to another. - Correct answer-true
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, Communicators cultivate credibility by establishing their point of view and never
wavering, even in the face of controversy or pushback from the audience. - Correct
answer-false
If an English speaker asks a question to a person who does not understand English,
has the message been communicated? - Correct answer-no, because the message
could not be decoded
Unspoken rules about communication behavior, such as knowing not to bother
your boss while she has her office door closed, are known as - Correct answer-
implicit rules
Chloe is respected at her office because she always takes responsibility for her
actions, even when she makes mistakes. In other words, Chloe demonstrates -
Correct answer-accountability
Mia wants to reach out to a respected industry expert for advice on how to advance
in her career. First, she must decide whether to email, call, or send a handwritten
letter. Mia is selecting a __________ for her message. - Correct answer-channel
The most effective communicators have settled on a single communication strategy
that works in almost all situations - Correct answer-false
Feedback can be verbal, nonverbal, or both - Correct answer-true
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Answers
A speaker who knows how to adjust his or her behavior to fit the situation is
considered - Correct answer-adaptable
Kazuo works in the billing department of a medical facility. Because he often deals
with sensitive information and people who are unwell, Kazuomakes sure he uses
gentle language and does not discuss personal information unless absolutely
necessary. In this sense, Kazuo wants to make sure that his communication is -
Correct answer-appropriate
Which of the following statements would be considered metacommunication? -
Correct answer-"I'm going to let you in on a secret
Calling your client to schedule a lunch meeting is an example of using
communication to meet your identity needs. - Correct answer-false
The ability to understand and manage one's own emotions, and to recognize the
emotions of others, is known as - Correct answer-emotional intelligence
Ethical beliefs vary from one culture to another. - Correct answer-true
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, Communicators cultivate credibility by establishing their point of view and never
wavering, even in the face of controversy or pushback from the audience. - Correct
answer-false
If an English speaker asks a question to a person who does not understand English,
has the message been communicated? - Correct answer-no, because the message
could not be decoded
Unspoken rules about communication behavior, such as knowing not to bother
your boss while she has her office door closed, are known as - Correct answer-
implicit rules
Chloe is respected at her office because she always takes responsibility for her
actions, even when she makes mistakes. In other words, Chloe demonstrates -
Correct answer-accountability
Mia wants to reach out to a respected industry expert for advice on how to advance
in her career. First, she must decide whether to email, call, or send a handwritten
letter. Mia is selecting a __________ for her message. - Correct answer-channel
The most effective communicators have settled on a single communication strategy
that works in almost all situations - Correct answer-false
Feedback can be verbal, nonverbal, or both - Correct answer-true
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
