BCOM 3360 Exam 1 2026 Questions and
Answers
The ability to recognize information needs and use efficient search techniques to
locate reliable sources of information, particularly from online sources, and use
this information ethically, is referred to as ________.
A.
information logic gathering skills
B.
communication effectiveness
C.
search capability
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,D.
digital information fluency
E.
location awareness skills - Correct answer-D.
digital information fluency
You are an employee in the sales department of a clothing manufacturer. When
communicating with you, your boss seems to project himself into your position and
remains calm and composed at all times. This BEST exemplifies a(n) ________.
A.
informal communication network
B.
open climate
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,C.
audience-centered approach
D.
upward communication approach
E.
knowledge-based style - Correct answer-C.
audience-centered approach
Given your knowledge of communication and an audience-centered approach,
which of the following young professionals would you MOST expect to become an
effective manager?
A.
A customer service representative who is adept at putting herself in others' shoes
and always showing proper etiquette
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, B.
An ambitious, young Harvard graduate who will do whatever it takes to get to the
top of his chosen profession
C.
A detail-oriented sales associate who backs up all her proposals extensively with
facts and numbers
D.
A multitasking employee who spends all his time connected to the office by phone
or email
E.
A brilliant engineer who prefers to spend all his time working on new problems
and communicates only by email - Correct answer-A.
A customer service representative who is adept at putting herself in others' shoes
and always showing proper etiquette
The ___________ is the form a message takes and the ___________ is the system
used to deliver the message.
A.
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Answers
The ability to recognize information needs and use efficient search techniques to
locate reliable sources of information, particularly from online sources, and use
this information ethically, is referred to as ________.
A.
information logic gathering skills
B.
communication effectiveness
C.
search capability
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
,D.
digital information fluency
E.
location awareness skills - Correct answer-D.
digital information fluency
You are an employee in the sales department of a clothing manufacturer. When
communicating with you, your boss seems to project himself into your position and
remains calm and composed at all times. This BEST exemplifies a(n) ________.
A.
informal communication network
B.
open climate
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
,C.
audience-centered approach
D.
upward communication approach
E.
knowledge-based style - Correct answer-C.
audience-centered approach
Given your knowledge of communication and an audience-centered approach,
which of the following young professionals would you MOST expect to become an
effective manager?
A.
A customer service representative who is adept at putting herself in others' shoes
and always showing proper etiquette
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
, B.
An ambitious, young Harvard graduate who will do whatever it takes to get to the
top of his chosen profession
C.
A detail-oriented sales associate who backs up all her proposals extensively with
facts and numbers
D.
A multitasking employee who spends all his time connected to the office by phone
or email
E.
A brilliant engineer who prefers to spend all his time working on new problems
and communicates only by email - Correct answer-A.
A customer service representative who is adept at putting herself in others' shoes
and always showing proper etiquette
The ___________ is the form a message takes and the ___________ is the system
used to deliver the message.
A.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 4
