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Ivy Tech Business Final UPDATED ACTUAL Questions and CORRECT Answers

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Ivy Tech Business Final UPDATED ACTUAL Questions and CORRECT Answers

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Ivy Tech Business Final UPDATED
ACTUAL Questions and CORRECT
Answers
Job rotation increases motivation by
C. sending the more routine tasks to workers overseas.
E. focusing on the areas where a worker has special expertise.
A. changing a worker's assignment on a regular schedule.
B. adding extra duties to each worker's assignment.

D. giving a worker more control over work decisions. - CORRECT ANSWER - A.
changing a worker's assignment on a regular schedule.


Harry says, "If I work hard, I will finish this project on time." Harry is expressing a belief about
his effort and performance, as described in
E. reinforcement theory.
C. Theory J.
A. equity theory.
D. human relations theory.

B. expectancy theory. - CORRECT ANSWER - B. expectancy theory.


Gordon, a salesperson, says, "My work requires long hours and lots of travel that I don't like, but
the pay is great." Gordon's motivation is
B. extrinsic.
A. a primary drive.
D. a secondary drive.
E. intrinsic.

C. economic. - CORRECT ANSWER - B. extrinsic.


Which of the following is an example of an internal/primary source of information?

,C. Conventions and meetings
D. Studies conducted by the marketing research department
A. Accounting data
E. Consultants

B. Periodicals - CORRECT ANSWER - D. Studies conducted by the marketing research
department


Information about which of the following aspect of competitors' operations is considered to be
the least important?
E. New product plans
D. Market Share
A. Strategies
B. Advertising agencies used

C. Prices - CORRECT ANSWER - B. Advertising agencies used


No matter how well the football team plays, they will win few games because they are in a
league that consists mainly of stronger and larger schools. Expectancy theory predicts that the
football team's motivation will be low due to...
D. high performance-to-reward expectations.
E. low reward-to-goal expectations.
C. low performance-to-reward expectations.
A. low effort-to-performance expectations.

B. high effort-to-performance expectations. - CORRECT ANSWER - A. low effort-to-
performance expectations.


Following __________, it is common for firms to outsource the most routine and mundane tasks
to an outside company.
A. job rotation
B. job redesign
C. job analysis

, D. job enrichment

E. job enlargement - CORRECT ANSWER - B. job redesign


Julie likes her generous hourly pay at the housecleaning firm where she works, but hates the
boring, repetitive, dead-end nature of her job. Julie's job gives her
D. satisfaction and dissatisfaction.
E. no satisfaction and also dissatisfaction.
C. dissatisfaction.
B. no dissatisfaction.

A. no satisfaction. - CORRECT ANSWER - D. satisfaction and dissatisfaction.


Which of the following is considered to be the most important reference group?
B. Church
E. Classmates
A. Friends
D. Coworkers

C. Family - CORRECT ANSWER - C. Family


Willie says, "I love volunteering at Big Brothers. It's great to see the happiness on a boy's face
when I take him to a ball game or read a book with him." Willie's motivation is...
C. economic.
D. unimportant.
E. intrinsic.
A. a primary drive.

B. extrinsic. - CORRECT ANSWER - E. intrinsic


Early __________ were designed to understand the physical movements of workers with the
goal of increasing productivity while reducing effort and time.
A. piece-rate systems

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