ABQAURP: Quality improvement,
management, and assurance UPDATED
ACTUAL Questions and CORRECT
Answers
Abraham Flexner - CORRECT ANSWER - quality should be measured, outcomes are
critical evolved from his initial idea.
EA Codman MD - CORRECT ANSWER - Boston surgeon, early 1900s. Founded ACS
and Hosp Standardization Program which became JCHO.
John Williamson MD - CORRECT ANSWER - Pioneer leader in health care outcomes
research and its implementation, awarded EA Codman award in 2000.
Avedis Donabedian MD - CORRECT ANSWER - individual who brought modern quality
assurance techniquest to modern medicine. Emphasized structure, process and outcomes as focal
points of analysis of medical care quality.
Walter Shewhart - CORRECT ANSWER - Plan Do Check Act. His main work was
statistical quality control.
W. Edwards Deming MD - CORRECT ANSWER - Introduced 14 points for managment
and 7 deadly diseases. Believed system had more impact than individuals. Cited two possible
reasons for undesirable performance: special cause and common cause
Special Cause - CORRECT ANSWER - results from an unpredicted action on a system.
Ex: increase LOS due to injuries from hospital roof collapse. Look like blips on a control chart.
Utilize the most resources to correct, but have the least impact on improving the system
management, and assurance UPDATED
ACTUAL Questions and CORRECT
Answers
Abraham Flexner - CORRECT ANSWER - quality should be measured, outcomes are
critical evolved from his initial idea.
EA Codman MD - CORRECT ANSWER - Boston surgeon, early 1900s. Founded ACS
and Hosp Standardization Program which became JCHO.
John Williamson MD - CORRECT ANSWER - Pioneer leader in health care outcomes
research and its implementation, awarded EA Codman award in 2000.
Avedis Donabedian MD - CORRECT ANSWER - individual who brought modern quality
assurance techniquest to modern medicine. Emphasized structure, process and outcomes as focal
points of analysis of medical care quality.
Walter Shewhart - CORRECT ANSWER - Plan Do Check Act. His main work was
statistical quality control.
W. Edwards Deming MD - CORRECT ANSWER - Introduced 14 points for managment
and 7 deadly diseases. Believed system had more impact than individuals. Cited two possible
reasons for undesirable performance: special cause and common cause
Special Cause - CORRECT ANSWER - results from an unpredicted action on a system.
Ex: increase LOS due to injuries from hospital roof collapse. Look like blips on a control chart.
Utilize the most resources to correct, but have the least impact on improving the system
