ORGANIZATIONAL BEHAVIOR -
C715 (WGU) EXAM
1) Danny's boss is apathetic as to whether Danny works at home, at
the office, or from his beach house. All he cares about is that the
project is completed on time, on budget, and with exemplary quality.
Which characteristic of organizational culture describes this aspect of
Danny's job?
A) low risk taking
B) high outcome orientation
C) high attention to detail
D) low aggressiveness
E) high stability - ANSWERS-B) high outcome orientation
2) Which of the following statements is true regarding an
organization's culture?
A) Organizational culture is evaluative rather than descriptive.
B) Large organizations rarely have subcultures.
C) A dominant culture expresses the core values shared by a majority
of the organization's members.
D) A strong culture reduces employee satisfaction and increases
employee turnover.
,E) Subcultures and dominant cultures do not share any common
values. - ANSWERS-C) A dominant culture expresses the core values
shared by a majority of the organization's members.
3) A culture that expresses the core values that are shared by a
majority of the organization's members is known as a(n) ________
culture.
A) dominant
B) primary
C) fundamental
D) unique
E) subculture - ANSWERS-A) dominant
4) When formal authority and control systems are reduced, the
________ provided by a strong culture ensure(s) that everyone is
pointed in the same direction.
A) rules and regulations
B) shared meaning
C) rituals
D) socialization
E) rigid hierarchy - ANSWERS-B) shared meaning
5) ________ refers to the shared perceptions organizational members
have about their organization and work environment.
,A) Organizational climate
B) Institutionalization
C) Microcosm
D) Groupthink
E) Organizational apprehension - ANSWERS-A) Organizational
climate
6) Culture is most likely to be a liability when ________.
A) the employees of the organization are highly skilled
B) the organization's environment is dynamic
C) the organization's management is highly efficient
D) the organization is highly centralized
E) the organization scores low on the degree of formalization -
ANSWERS-B) the organization's environment is dynamic
7) The ultimate source of an organization's culture is ________.
A) its top management
B) its environment
C) the country in which the organization operates
D) its founders
E) the sociocultural backgrounds of its employees - ANSWERS-D) its
founders
, 8) The process of socialization consists of three stages. Which of the
following is one of these three stages?
A) metamorphosis
B) pre-encounter
C) evaluation
D) post-arrival
E) post-encounter - ANSWERS-A) metamorphosis
9) When you begin to notice things that are not as you expected, you
are in the ________ stage of socialization.
A) orientation
B) prearrival
C) encounter
D) metamorphosis
E) post-arrival - ANSWERS-C) encounter
10) ________ typically contain narratives about the organization's
founders, rule breaking, and reactions to past mistakes.
A) Stories
B) Material symbols
C) Rituals
C715 (WGU) EXAM
1) Danny's boss is apathetic as to whether Danny works at home, at
the office, or from his beach house. All he cares about is that the
project is completed on time, on budget, and with exemplary quality.
Which characteristic of organizational culture describes this aspect of
Danny's job?
A) low risk taking
B) high outcome orientation
C) high attention to detail
D) low aggressiveness
E) high stability - ANSWERS-B) high outcome orientation
2) Which of the following statements is true regarding an
organization's culture?
A) Organizational culture is evaluative rather than descriptive.
B) Large organizations rarely have subcultures.
C) A dominant culture expresses the core values shared by a majority
of the organization's members.
D) A strong culture reduces employee satisfaction and increases
employee turnover.
,E) Subcultures and dominant cultures do not share any common
values. - ANSWERS-C) A dominant culture expresses the core values
shared by a majority of the organization's members.
3) A culture that expresses the core values that are shared by a
majority of the organization's members is known as a(n) ________
culture.
A) dominant
B) primary
C) fundamental
D) unique
E) subculture - ANSWERS-A) dominant
4) When formal authority and control systems are reduced, the
________ provided by a strong culture ensure(s) that everyone is
pointed in the same direction.
A) rules and regulations
B) shared meaning
C) rituals
D) socialization
E) rigid hierarchy - ANSWERS-B) shared meaning
5) ________ refers to the shared perceptions organizational members
have about their organization and work environment.
,A) Organizational climate
B) Institutionalization
C) Microcosm
D) Groupthink
E) Organizational apprehension - ANSWERS-A) Organizational
climate
6) Culture is most likely to be a liability when ________.
A) the employees of the organization are highly skilled
B) the organization's environment is dynamic
C) the organization's management is highly efficient
D) the organization is highly centralized
E) the organization scores low on the degree of formalization -
ANSWERS-B) the organization's environment is dynamic
7) The ultimate source of an organization's culture is ________.
A) its top management
B) its environment
C) the country in which the organization operates
D) its founders
E) the sociocultural backgrounds of its employees - ANSWERS-D) its
founders
, 8) The process of socialization consists of three stages. Which of the
following is one of these three stages?
A) metamorphosis
B) pre-encounter
C) evaluation
D) post-arrival
E) post-encounter - ANSWERS-A) metamorphosis
9) When you begin to notice things that are not as you expected, you
are in the ________ stage of socialization.
A) orientation
B) prearrival
C) encounter
D) metamorphosis
E) post-arrival - ANSWERS-C) encounter
10) ________ typically contain narratives about the organization's
founders, rule breaking, and reactions to past mistakes.
A) Stories
B) Material symbols
C) Rituals
