Chapter 2 PMCQ
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1. The nurse manager has established a program that recognizes a different
staff member each month for contributions to client care. As a result, overall
staff productivity and the number of client compliments have increased. This
is an example of which concept of organizational theory?
1. Span of control
2. Line authority
3. Hawthorne effect
4. Adhocracy: 3
2. A community-owned hospital has been purchased by a healthcare conglom-
erate. The staff is aware that the organizational theory governing the hospital
is likely to change. Which statement indicates a lack of understanding of orga-
nizational theory on the part of a staff nurse?
1. "If our new bosses want a classical organization, we can expect a strong
hierarchy."
2. "If we don't want to see lots of changes, we should hope our new bosses
don't like chaos theory."
3. "If this new company is based on systems theory, there will be a lot of focus
on how much work we can produce."
4. "If this new company is based on contingency theory, we will see lots of focus
on how our environment impacts our work.": 3
3. During a performance evaluation the nurse manager states, "My span of con-
trol is just too large." How should the unit supervisor interpret this statement?
1. The nurse manager is not capable of performing all the duties expected of
the role.
2. The nurse manager may have too many staff members to manage.
3. The nurse manager is burned out and needs time away from the unit.
4. The nurse manager is not educationally prepared for the role.: 2
4. During a nurse's interview for a new job, the health benefits are described as
being provided by a health maintenance organization (HMO). What should the
nurse expect from this coverage?
1. The nurse will have to choose a provider from within the HMO.
2. The nurse can obtain services from a nonparticipating provider and the HMO
1/9
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will pay for a portion of the charges.
3. For an additional premium, the nurse can choose any provider.
4. By joining this HMO, the nurse is entitled to unlimited treatment and ser-
vices.: 1
5. A long-term care facility's organization reflects a functional structure. Which
facility practice reflects a basic weakness in this organizational strategy?
1. The nursing department is responsible for writing the client's comprehensive
care plan.
2. The dietary department is responsible for nutritional assessment.
3. All nursing tasks fall under the nursing department.
4. Physical and occupational therapy departments coordinate and evaluate
activities of daily living.: 1
6. A nurse practitioner and a physician have opened an office together. The
nurse regularly collaborates with the physician in client care and is a general
partner in the business of the office. This is an example of which diversification
method?
1. Concentric diversification
2. Conglomerate diversification
3. Capitation
4. Joint venture: 4
7. A client who is being discharged from the hospital will need follow-up for
wound care. The client's spouse is not capable of providing bed baths for the
client. The nurse case manager who is planning care for this client should
contact which agency?
1. Long-term care facility
2. Public health department
3. Temporary service agency
4. Home health agency: 4
8. A nurse manager encourages nursing staff members to assist in developing
a new creative staffing pattern that can respond quickly when staff resign or go
back to school. This is an example of the use of which organizational theory?
1. Contingency theory
2/9
Study online at https://quizlet.com/_hztjt5
1. The nurse manager has established a program that recognizes a different
staff member each month for contributions to client care. As a result, overall
staff productivity and the number of client compliments have increased. This
is an example of which concept of organizational theory?
1. Span of control
2. Line authority
3. Hawthorne effect
4. Adhocracy: 3
2. A community-owned hospital has been purchased by a healthcare conglom-
erate. The staff is aware that the organizational theory governing the hospital
is likely to change. Which statement indicates a lack of understanding of orga-
nizational theory on the part of a staff nurse?
1. "If our new bosses want a classical organization, we can expect a strong
hierarchy."
2. "If we don't want to see lots of changes, we should hope our new bosses
don't like chaos theory."
3. "If this new company is based on systems theory, there will be a lot of focus
on how much work we can produce."
4. "If this new company is based on contingency theory, we will see lots of focus
on how our environment impacts our work.": 3
3. During a performance evaluation the nurse manager states, "My span of con-
trol is just too large." How should the unit supervisor interpret this statement?
1. The nurse manager is not capable of performing all the duties expected of
the role.
2. The nurse manager may have too many staff members to manage.
3. The nurse manager is burned out and needs time away from the unit.
4. The nurse manager is not educationally prepared for the role.: 2
4. During a nurse's interview for a new job, the health benefits are described as
being provided by a health maintenance organization (HMO). What should the
nurse expect from this coverage?
1. The nurse will have to choose a provider from within the HMO.
2. The nurse can obtain services from a nonparticipating provider and the HMO
1/9
, Chapter 2 PMCQ
Study online at https://quizlet.com/_hztjt5
will pay for a portion of the charges.
3. For an additional premium, the nurse can choose any provider.
4. By joining this HMO, the nurse is entitled to unlimited treatment and ser-
vices.: 1
5. A long-term care facility's organization reflects a functional structure. Which
facility practice reflects a basic weakness in this organizational strategy?
1. The nursing department is responsible for writing the client's comprehensive
care plan.
2. The dietary department is responsible for nutritional assessment.
3. All nursing tasks fall under the nursing department.
4. Physical and occupational therapy departments coordinate and evaluate
activities of daily living.: 1
6. A nurse practitioner and a physician have opened an office together. The
nurse regularly collaborates with the physician in client care and is a general
partner in the business of the office. This is an example of which diversification
method?
1. Concentric diversification
2. Conglomerate diversification
3. Capitation
4. Joint venture: 4
7. A client who is being discharged from the hospital will need follow-up for
wound care. The client's spouse is not capable of providing bed baths for the
client. The nurse case manager who is planning care for this client should
contact which agency?
1. Long-term care facility
2. Public health department
3. Temporary service agency
4. Home health agency: 4
8. A nurse manager encourages nursing staff members to assist in developing
a new creative staffing pattern that can respond quickly when staff resign or go
back to school. This is an example of the use of which organizational theory?
1. Contingency theory
2/9
