SFDC Admin 201 ACTUAL UPDATED
Questions and CORRECT Answers
How can a system administrator add users to a Salesforce organization using Chatter Free (2) -
CORRECT ANSWER (1) Create users in the organization and assign them a chatter free
license (2) Enable invites to allow users to invite others within specified email domains
Universal Containers outsources its first tier of customer support to a partner. What can be used
to identify all individuals who contribute to resolving a case? - CORRECT ANSWER Case
Teams
Which feature restricts a user's ability to log in to Salesforce? (2) - CORRECT
ANSWER (1) Login hours (2) Login IP ranges
A system administrator has created a formula field on a lead object to calculate a number. How
can the numerical value be mapped to the account record upon lead conversion? - CORRECT
ANSWER The lead formula field value can be mapped to a number field on the account
record
Which step must a system administrator take before users can use the Salesforce for Outlook
client? (2) - CORRECT ANSWER (1) Select syncing direction and conflict behavior (2)
Assign users to outlook configuration
Which statement about products and price books is true? (2) - CORRECT ANSWER (1)
The standard and list price for a product can be listed in multiple currencies (2) A product can
have a different list price in different price books
A system administrator at Universal Containers needs to mass update the lead source of
opportunity records. how can this be accomplished? (2) - CORRECT ANSWER (1) Create
a list view for opportunities and update using inline editing (2) Export opportunities and update
using the data loader
, Universal Containers wants to capture the invoice number and account credit score for billing
cases. how would an administrator accomplish this? (2) - CORRECT ANSWER (1) Create
custom fields (2) Create a validation rule
What does Salesforce authenticate before allowing a user to log in through the user interface? (3)
- CORRECT ANSWER (1) Whether a user's profile has login hour restrictions (2)
Whether the user's profile has trusted IP restrictions (3) Whether the user's profile has trusted IP
addresses
When are workflow rules evaluated based on the order of execution? (2) - CORRECT
ANSWER (1) After validation rules (2) After assignment rules
What is a capability of the content delivery feature of Salesforce Content? (3) - CORRECT
ANSWER (1) Generate URLs for content files (2) Makes content available to recipients
within and outside of Salesforce (3) Track how often content is viewed if downloaded
Match the automation rules with the order in which they are processed. (4) - CORRECT
ANSWER (1) Assignment rules
(2) Validation rules
(3) Workflow rules
(4) Escalation rules
Which task can a delegated administrator perform? (3) - CORRECT ANSWER (1)
Manage specified custom objects
(2) Log in as a user who has granted login access
(3) Manage users within specified roles
A user responsible for managing and creating campaigns is unable to create a new campaign,
even though the user's profile has the "Create" profile permission for Campaigns. how should the
system administrator grant the correct access to the user? - CORRECT ANSWER Select
the marketing user checkbox on the user record
Questions and CORRECT Answers
How can a system administrator add users to a Salesforce organization using Chatter Free (2) -
CORRECT ANSWER (1) Create users in the organization and assign them a chatter free
license (2) Enable invites to allow users to invite others within specified email domains
Universal Containers outsources its first tier of customer support to a partner. What can be used
to identify all individuals who contribute to resolving a case? - CORRECT ANSWER Case
Teams
Which feature restricts a user's ability to log in to Salesforce? (2) - CORRECT
ANSWER (1) Login hours (2) Login IP ranges
A system administrator has created a formula field on a lead object to calculate a number. How
can the numerical value be mapped to the account record upon lead conversion? - CORRECT
ANSWER The lead formula field value can be mapped to a number field on the account
record
Which step must a system administrator take before users can use the Salesforce for Outlook
client? (2) - CORRECT ANSWER (1) Select syncing direction and conflict behavior (2)
Assign users to outlook configuration
Which statement about products and price books is true? (2) - CORRECT ANSWER (1)
The standard and list price for a product can be listed in multiple currencies (2) A product can
have a different list price in different price books
A system administrator at Universal Containers needs to mass update the lead source of
opportunity records. how can this be accomplished? (2) - CORRECT ANSWER (1) Create
a list view for opportunities and update using inline editing (2) Export opportunities and update
using the data loader
, Universal Containers wants to capture the invoice number and account credit score for billing
cases. how would an administrator accomplish this? (2) - CORRECT ANSWER (1) Create
custom fields (2) Create a validation rule
What does Salesforce authenticate before allowing a user to log in through the user interface? (3)
- CORRECT ANSWER (1) Whether a user's profile has login hour restrictions (2)
Whether the user's profile has trusted IP restrictions (3) Whether the user's profile has trusted IP
addresses
When are workflow rules evaluated based on the order of execution? (2) - CORRECT
ANSWER (1) After validation rules (2) After assignment rules
What is a capability of the content delivery feature of Salesforce Content? (3) - CORRECT
ANSWER (1) Generate URLs for content files (2) Makes content available to recipients
within and outside of Salesforce (3) Track how often content is viewed if downloaded
Match the automation rules with the order in which they are processed. (4) - CORRECT
ANSWER (1) Assignment rules
(2) Validation rules
(3) Workflow rules
(4) Escalation rules
Which task can a delegated administrator perform? (3) - CORRECT ANSWER (1)
Manage specified custom objects
(2) Log in as a user who has granted login access
(3) Manage users within specified roles
A user responsible for managing and creating campaigns is unable to create a new campaign,
even though the user's profile has the "Create" profile permission for Campaigns. how should the
system administrator grant the correct access to the user? - CORRECT ANSWER Select
the marketing user checkbox on the user record
