ST
Behavior – 16th Edition
UV
TEST BANK
IA
?_
AP
Stephen P. Robbins
Timothy A. Judge
PR
OV
Comprehensive Test Bank for Instructors
and Students
ED
© Stephen P. Robbins & Timothy A. Judge
?
All rights reserved. Reproduction or distribution without permission is prohibited.
Created by MedConnoisseur ©2025/2026
, TABLE OF CONTENTS
Essentials of Organizational Behavior – 16th
ST
Edition
Stephen P. Robbins & Timothy A. Judge
UV
PART 1: UNDERSTANDING YOURSELF AND OTHERS
1. What Is Organizational Behavior?
2. Diversity and Inclusion in Organizations
IA
3. Job Attitudes
4. Emotions and Moods
5. Personality and Individual Differences
?_
PART 2: MAKING AND IMPLEMENTING DECISIONS
6. Perception and Individual Decision Making
7. Motivation Concepts
8. Motivation: From Concepts to Applications
AP
PART 3: COMMUNICATING IN GROUPS AND TEAMS
9. Foundations of Group Behavior
10. Understanding Work Teams
PR
11. Communication
PART 4: NEGOTIATING POWER AND POLITICS
12. Leadership
OV
13. Power and Politics
14. Conflict and Negotiation
PART 5: LEADING, UNDERSTANDING, AND TRANSFORMING THE
ORGANIZATION SYSTEM
ED
15. Foundations of Organization Structure
16. Organizational Culture and Change
17. Stress and Health in Organizations
?
Created by MedConnoisseur ©2025/2026
, Essentials of Organizational Behavior, 16e (Robbins)
Chapter 1 What Is Organizational Behavior?
ST
1) The impact of what three areas are investigated in the study of Organizational Behavior?
A) Profit structure, organizational complexity, and job satisfaction
B) Individuals, profit structure, and job satisfaction
C) Individuals, groups, and job satisfaction
D) Groups, structure, and profit structure
UV
E) Individuals, groups, and structure
Answer: E
Explanation: OB investigates the impact that individuals, groups, and structures have on
behavior within organizations.
Diff: 2
AACSB: Analytical Thinking
IA
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
2) Which of the following is NOT a core topic of organizational behavior?
?_
A) Motivation
B) Attitude development
C) Conflict
D) Resource allocation
E) Work design
AP
Answer: D
Explanation: OB includes the core topics of motivation, leader behavior and power,
interpersonal communication, group structure and processes, personality, emotions, and values,
attitude development and perception, change processes, conflict and negotiation, and work
design. It does not include resource allocation.
Diff: 2
PR
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
OV
ED
?
1
Copyright © 2025 Pearson Education, Inc.
, 3) According to a study by Monster (a global employment company), the number one most
frequently desired skill in applicants was ________.
A) ethical
ST
B) technical
C) communication
D) computer
E) accounting
Answer: C
UV
Explanation: Monster mined data from nearly one million market-wide job postings to identify
skills that were most often sought by employers. At the top of the list was communication skills.
This was also reiterated by Jeff Weiner, the CEO of LinkedIn.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
IA
LO: 1.1 Define organizational behavior (OB).
4) According to a recent large-scale survey, 58% of managers did NOT receive ________.
A) pay incentives
?_
B) training
C) administrative support
D) insurance
E) office space
Answer: B
AP
Explanation: Fifty-eight percent of managers reported they had not received any training and
25% admitted they were not ready to lead others when they were given the role.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
PR
5) There is a connection between companies which have ________ and their attention to
organizational behavior principles.
A) high turnover rates
B) specialized technical processes
OV
C) superior financial performance
D) long-lasting CEOs
E) both high turnover rates and long-lasting CEOs
Answer: C
Explanation: Companies such as Lululemon, the Boston Consulting Group, LinkedIn, Zoom
Video, Google, Facebook, and Southwest Airlines all have incorporated the concepts of
ED
organizational behavior and attribute it to their ability to generate high financial outcomes.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
?
2
Copyright © 2025 Pearson Education, Inc.