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Cigna HealthSpring Certification Exam – Questions with 100% Verified Correct Answers

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This document provides the complete and verified set of Cigna HealthSpring Certification Exam questions and 100% correct answers. It covers all major topics required for certification, including Medicare Advantage plan policies, compliance and ethics, provider responsibilities, enrollment guidelines, and patient care coordination. Designed as an accurate and up-to-date study guide, it helps healthcare professionals prepare effectively and pass the Cigna HealthSpring certification with confidence.

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CIGNA HEALTHSPRING EXAM 202 5 WITH
100% ACCURATE SOLUTIONS


Which of the following is a true statement about the Summary of Benefits?
-
Answer✔✔✔A,B,&C


Which of the following are included amongst the consultative selling skills?
-
Answer✔✔✔All of the above


Which of the following will help your needs assessment during a sales
- Answer✔✔✔Questioning skills and focus
consultation or appointment?
on discovering and meeting the customer's needs.


Which of the following statements about submitting an enrollment
- Answer✔✔✔You must submit within 2 calendar
application is accurate?
days of receiving the completed enrollment form.


Which of the fowllowing is a Cigna Guiding Principle that we want all our
- Answer✔✔✔Do the
representatives, brokers, and partners to embrace?
right thing. Always!

, Which of the following is a true statement about the new PPO -plan?
Answer✔✔✔Selection of a PCP is not required in order to enroll.


Lucas Sanderson, a licensed and appointed sales agent has become a Cigna
employee. Which of the following does he still need to do in order to
- Answer✔✔✔B &
complete all requirements to sell Cigna Medicare plans?
C


Which of the following is true about AEP enrollment submission
- Answer
✔✔✔B & D


Which of the following is a valid and compliant way to introduce yourself as
a sales agent?- Answer✔✔✔A Health Plan/Benefits Consultant or similar


Which of the following statements is true about the Scope of Appointment
(SOA) requirements?- Answer✔✔✔All planned one-on-one appointments
with customers, regardless of the setting (e.g., in home, library, coffee shop,
telephonic etc.), require the completion of a SOA before the appointment.


Which of the following is a benefit of Cigna's 360 wellness exam?
- Answer
✔✔✔Promoting early detection of diseases.

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