1
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2025 Wellcare ACT Mastery Exam
Questions and Answers (100% Correct
Answers) Already Graded A+
20. Beneficiary-facing marketing materials developed by a Third-
Party Marketing Organization (TPMO) for multiple Medicare
Advantage (MA) organizations or plans can be reviewed by just
one MA organization, submitted to the Centers for Medicare &
Medicaid Services (CMS) in the Health Plan Management System
(HPMS), and opted in by the health plan after distribution. [ ANS: ]
© 2025 Assignment Expert
FALSE
Enrollment applications must be received by Wellcare no later
than ___ calendar day(s) following receipt from the beneficiary. [
Guru01 - Stuvia
ANS: ] 1
Which elements are available as part of Wellcare's Sales Support
model? [ ANS: ] All of these
Low-Income Subsidy (LIS), which is often referred to as Extra Help,
reduces all Part D plan premiums [ ANS: ] False
Prior to completing the enrollment form, broker/agents should
always confirm the beneficiary's primary care provider (PCP)
and/or specialists [ ANS: ] True
At the end of this course, there will be a Mastery Exam. Agents
must achieve a passing score of 85% or higher to successfully
complete this course [ ANS: ] True
Brokers/Agents may be investigated after being suspected of
noncompliant activity reported through a [ ANS: ] Complaint
Tracking Module (CTM)
Grievance
, 2
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Secret Shop Finding
A broker/agent who has never had any verbal warnings cannot
be issued a Corrective Action Plan. [ ANS: ] False
Wellcare does not need to be informed of all marketing/sales
events at which plans or materials will be presented or distributed
(formaland informal). [ ANS: ] False
Marketing benefits in a service area where those benefits are not
available is prohibited and considered misleading unless that is
unavoidable because of local/regional or media use. [ ANS: ]
True
© 2025 Assignment Expert
CustomPoint sales material order dates will be posted on
Wellcare.com [ ANS: ] False
Guru01 - Stuvia
The online Centene Workbench self-service portal enables you to
[ ANS: ] All of these
The TPMO disclaimer must be used by any TPMO that sells plans on
behalf of more than one MA plan provider. The disclaimer must
be: [ ANS: ] Included in any marketing materials, including print
materials and television advertisements developed, used, or
distributed by the TPMO.
Verbally conveyed within the first minute of a sales call.
Prominently displayed on TPMO websites (regardless of content).
Electronically conveyed when communicating with a beneficiary
through email, online chat, or other electronic means of
communication (regardless of content).
, 3
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Brokers/Agents can access the following resources under the
Shared Resources section in Centene Workbench. [ ANS: ] All of
these
Which of the following is not an example of Protected Health
Information (PHI)? [ ANS: ] Library Card
When a paper SOA form is used, it must be completed __________
hosting the sales presentation. [ ANS: ] 48 Hours prior to
Ascend is a fast, easy, and compliant way for brokers/agents to
submit agent-assisted electronic enrollments. [ ANS: ] True
© 2025 Assignment Expert
When explaining the provider network for D-SNPs and C-SNPs: [
ANS: ] Avoid submitting applications with no primary care
provider (PCP) to assist these higher-risk members.
Guru01 - Stuvia
If a member is not connected to a primary care provider (PCP),
we should always encourage and assist with connecting them
with an in-network doctor
If a requested effective date is available for the special election
period being selected, ensure you are requesting a date within
the correct time frame for the member based on their eligibility
date or change date needed. [ ANS: ] True
Wellcare's _____ plan is designed for Low-Income Subsidy
members. [ ANS: ] Classic
Which LIS category is assigned to members whose costs are fully
subsidized and who receive the most assistance? [ ANS: ] Three
The _________ plan is expected to have one of the lowest
premiums in the country! [ ANS: ] Value Script
The Wellcare preferred pharmacy network includes Walgreens,
CVS, and some grocery chains in 2024. [ ANS: ] True
For Expert help and assignment solutions, +254707240657
2025 Wellcare ACT Mastery Exam
Questions and Answers (100% Correct
Answers) Already Graded A+
20. Beneficiary-facing marketing materials developed by a Third-
Party Marketing Organization (TPMO) for multiple Medicare
Advantage (MA) organizations or plans can be reviewed by just
one MA organization, submitted to the Centers for Medicare &
Medicaid Services (CMS) in the Health Plan Management System
(HPMS), and opted in by the health plan after distribution. [ ANS: ]
© 2025 Assignment Expert
FALSE
Enrollment applications must be received by Wellcare no later
than ___ calendar day(s) following receipt from the beneficiary. [
Guru01 - Stuvia
ANS: ] 1
Which elements are available as part of Wellcare's Sales Support
model? [ ANS: ] All of these
Low-Income Subsidy (LIS), which is often referred to as Extra Help,
reduces all Part D plan premiums [ ANS: ] False
Prior to completing the enrollment form, broker/agents should
always confirm the beneficiary's primary care provider (PCP)
and/or specialists [ ANS: ] True
At the end of this course, there will be a Mastery Exam. Agents
must achieve a passing score of 85% or higher to successfully
complete this course [ ANS: ] True
Brokers/Agents may be investigated after being suspected of
noncompliant activity reported through a [ ANS: ] Complaint
Tracking Module (CTM)
Grievance
, 2
For Expert help and assignment solutions, +254707240657
Secret Shop Finding
A broker/agent who has never had any verbal warnings cannot
be issued a Corrective Action Plan. [ ANS: ] False
Wellcare does not need to be informed of all marketing/sales
events at which plans or materials will be presented or distributed
(formaland informal). [ ANS: ] False
Marketing benefits in a service area where those benefits are not
available is prohibited and considered misleading unless that is
unavoidable because of local/regional or media use. [ ANS: ]
True
© 2025 Assignment Expert
CustomPoint sales material order dates will be posted on
Wellcare.com [ ANS: ] False
Guru01 - Stuvia
The online Centene Workbench self-service portal enables you to
[ ANS: ] All of these
The TPMO disclaimer must be used by any TPMO that sells plans on
behalf of more than one MA plan provider. The disclaimer must
be: [ ANS: ] Included in any marketing materials, including print
materials and television advertisements developed, used, or
distributed by the TPMO.
Verbally conveyed within the first minute of a sales call.
Prominently displayed on TPMO websites (regardless of content).
Electronically conveyed when communicating with a beneficiary
through email, online chat, or other electronic means of
communication (regardless of content).
, 3
For Expert help and assignment solutions, +254707240657
Brokers/Agents can access the following resources under the
Shared Resources section in Centene Workbench. [ ANS: ] All of
these
Which of the following is not an example of Protected Health
Information (PHI)? [ ANS: ] Library Card
When a paper SOA form is used, it must be completed __________
hosting the sales presentation. [ ANS: ] 48 Hours prior to
Ascend is a fast, easy, and compliant way for brokers/agents to
submit agent-assisted electronic enrollments. [ ANS: ] True
© 2025 Assignment Expert
When explaining the provider network for D-SNPs and C-SNPs: [
ANS: ] Avoid submitting applications with no primary care
provider (PCP) to assist these higher-risk members.
Guru01 - Stuvia
If a member is not connected to a primary care provider (PCP),
we should always encourage and assist with connecting them
with an in-network doctor
If a requested effective date is available for the special election
period being selected, ensure you are requesting a date within
the correct time frame for the member based on their eligibility
date or change date needed. [ ANS: ] True
Wellcare's _____ plan is designed for Low-Income Subsidy
members. [ ANS: ] Classic
Which LIS category is assigned to members whose costs are fully
subsidized and who receive the most assistance? [ ANS: ] Three
The _________ plan is expected to have one of the lowest
premiums in the country! [ ANS: ] Value Script
The Wellcare preferred pharmacy network includes Walgreens,
CVS, and some grocery chains in 2024. [ ANS: ] True
