CRM EXAM - PART 2- RECORDS AND INFORMATION
CREATION AND USE WITH ALL CORRECT & 100%
VERIFIED ANSWERS|ACTUAL COMPLETE EXAM|
ALREADY GRADED A+
The representation of data, upon which the classification of unstructured content is based, within an
organization. It may manifest itself as metadata in structured database fields or in folder structures
represented to end users from a user interface within a system. It is created to facilitate the correct
records management policies within the organization, fulfillment of regulatory compliance,
integration to operational and knowledge management systems and the search for information
within the organization. It can be applied to physical and or electronic records. ✔Correct Answer-
Records management taxonomy
Organizes itself along different functions performed by an organization- both administrative and
operational ✔Correct Answer-Functional taxonomy
Based on the organizational chart ✔Correct Answer-Departmental taxonomy/ business-unit based
taxonomy
Tools that use the contents of documents or records, as well as their content in the form of
metadata, to make decisions about whether something is a record or not and how it should be
classified ✔Correct Answer-Auto classification
The systematic identification and arrangement of business activities, and/or records into categories,
according to logivally structured conventions, methods, and procedural rules represented in a system
✔Correct Answer-Classification
Based on the subjects of information with which and organization might deal ✔Correct Answer-
Subject taxonomy
They tie together documents with like content, purpose or theme
To improve search and retrieval capabilities
To identify content creators, owners, and managers
To provide an understandable context
For retention and disposition scheduling purposes ✔Correct Answer-Taxonomies: records grouping
rationale
Uses free-form words to classify documents
Useful for updating your taxonomy structure and improves user search experience ✔Correct
Answer-Folksonomy
A collection of records or group of related documents ✔Correct Answer-File
Recorded information, regardless of medium or characteristics, made or received in by an
organization that is evidence of its operations and has value requiring its retention for a specific
period of time ✔Correct Answer-Record
, Draft, worksheet, routine memo, convenience copy ✔Correct Answer-Non-record
A person who brings a case against another in a court of law ✔Correct Answer-plaintiff
A person, company, etc., whom a claim or charge is brought in court ✔Correct Answer-defendant
Searchable data in a database
Fields and rows stored in a relational database ✔Correct Answer-Structured data
Electronic information created or obtained by end users where the information is not stored in tables
in a relational database system
Emails, word processing documents, spreadsheets, and videos ✔Correct Answer-Unstructured
data
The sum of the qualities of a record that establishes the origin, reliability, trustworthiness, and
correctness of its content
Can be proven to be what it purports to be, to have been created or sent by the person
purported to have created or sent it, and to have been created or sent at the time purported
✔Correct Answer-Authenticity of a record
Qualities that demonstrate its trustworthiness over time
One whose contents can be trusted as
a full and accurate representation of the transactions, activities or facts to which they attest and can
be depended upon in the course of subsequent transactions or activities ✔Correct Answer-
Reliability of a record
Quality of being whole and unaltered from loss, tampering, or corruption
The record must be protected against unauthorized alteration. ✔Correct Answer-Integrity of a
record
Allow it to be accessed, processed, and understood over time
One that can be located, retrieved, presented
and interpreted ✔Correct Answer-Usability of a record
The process followed to categorize or group records into retrieval units also know as a file plan
✔Correct Answer-Records classification
Facts provided or learned about something or someone
In computing, data as processed, stored, or transmitted by a computer ✔Correct Answer-
Information
The quantities, characters, or symbols on which operations are performed by a computer, being
stored and transmitted in the form of electrical signals and recorded on magnetic, optical, or
mechanical recording media ✔Correct Answer-Data
The management of tracking changes to documents/records and other collections of information
Document changes are usually defined by a number or letter code
Revision history of collaborative documents ✔Correct Answer-Version control
CREATION AND USE WITH ALL CORRECT & 100%
VERIFIED ANSWERS|ACTUAL COMPLETE EXAM|
ALREADY GRADED A+
The representation of data, upon which the classification of unstructured content is based, within an
organization. It may manifest itself as metadata in structured database fields or in folder structures
represented to end users from a user interface within a system. It is created to facilitate the correct
records management policies within the organization, fulfillment of regulatory compliance,
integration to operational and knowledge management systems and the search for information
within the organization. It can be applied to physical and or electronic records. ✔Correct Answer-
Records management taxonomy
Organizes itself along different functions performed by an organization- both administrative and
operational ✔Correct Answer-Functional taxonomy
Based on the organizational chart ✔Correct Answer-Departmental taxonomy/ business-unit based
taxonomy
Tools that use the contents of documents or records, as well as their content in the form of
metadata, to make decisions about whether something is a record or not and how it should be
classified ✔Correct Answer-Auto classification
The systematic identification and arrangement of business activities, and/or records into categories,
according to logivally structured conventions, methods, and procedural rules represented in a system
✔Correct Answer-Classification
Based on the subjects of information with which and organization might deal ✔Correct Answer-
Subject taxonomy
They tie together documents with like content, purpose or theme
To improve search and retrieval capabilities
To identify content creators, owners, and managers
To provide an understandable context
For retention and disposition scheduling purposes ✔Correct Answer-Taxonomies: records grouping
rationale
Uses free-form words to classify documents
Useful for updating your taxonomy structure and improves user search experience ✔Correct
Answer-Folksonomy
A collection of records or group of related documents ✔Correct Answer-File
Recorded information, regardless of medium or characteristics, made or received in by an
organization that is evidence of its operations and has value requiring its retention for a specific
period of time ✔Correct Answer-Record
, Draft, worksheet, routine memo, convenience copy ✔Correct Answer-Non-record
A person who brings a case against another in a court of law ✔Correct Answer-plaintiff
A person, company, etc., whom a claim or charge is brought in court ✔Correct Answer-defendant
Searchable data in a database
Fields and rows stored in a relational database ✔Correct Answer-Structured data
Electronic information created or obtained by end users where the information is not stored in tables
in a relational database system
Emails, word processing documents, spreadsheets, and videos ✔Correct Answer-Unstructured
data
The sum of the qualities of a record that establishes the origin, reliability, trustworthiness, and
correctness of its content
Can be proven to be what it purports to be, to have been created or sent by the person
purported to have created or sent it, and to have been created or sent at the time purported
✔Correct Answer-Authenticity of a record
Qualities that demonstrate its trustworthiness over time
One whose contents can be trusted as
a full and accurate representation of the transactions, activities or facts to which they attest and can
be depended upon in the course of subsequent transactions or activities ✔Correct Answer-
Reliability of a record
Quality of being whole and unaltered from loss, tampering, or corruption
The record must be protected against unauthorized alteration. ✔Correct Answer-Integrity of a
record
Allow it to be accessed, processed, and understood over time
One that can be located, retrieved, presented
and interpreted ✔Correct Answer-Usability of a record
The process followed to categorize or group records into retrieval units also know as a file plan
✔Correct Answer-Records classification
Facts provided or learned about something or someone
In computing, data as processed, stored, or transmitted by a computer ✔Correct Answer-
Information
The quantities, characters, or symbols on which operations are performed by a computer, being
stored and transmitted in the form of electrical signals and recorded on magnetic, optical, or
mechanical recording media ✔Correct Answer-Data
The management of tracking changes to documents/records and other collections of information
Document changes are usually defined by a number or letter code
Revision history of collaborative documents ✔Correct Answer-Version control
