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NOCTI General Management Newest Exam / NOCTI General Management Preparation/NOCTI General Management Practice Exam With Complete Questions And Correct Answers

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NOCTI General Management Newest Exam / NOCTI General Management Preparation/NOCTI General Management Practice Exam With Complete Questions And Correct Answers

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NOCTI General Management Newest Exam / NOCTI General Management
Preparation/NOCTI General Management Practice Exam With Complete
Questions And Correct Answers




management - the process used to accomplish organizational goals through
planning, organizing, leading, and controlling people and other organizational
resources



planning - a management function that includes anticipating trends and
determining the best strategies and tactics to achieve organizational goals
and objectives



organizing - a management function that includes designing the structure of
the organization and creating conditions and systems in which everyone and
everything work together to achieve the organizations goals and objectives



leading - creating a vision for the organization and guiding, training, coaching,
and motivating others to work effectively to achieve the organizations goals
and objectives



controlling - a management function that involves establishing clear
standards to determine whether or not an organization is progressing toward
its goals and objectives, rewarding people for doing a good job, and taking
corrective action if they are not

,vision - an encompassing explanation of why the organization exists and
where it's trying to head



mission statement - an outline of the fundamental purpose of an organization



goals - the broad, long term accomplishments an organization wishes to
attain



objectives - specific, short term statements detailing how to achieve the
organizations goals



SWOT analysis - SWOT = Strengths, Weaknesses, Opportunities and Threats; a
planning tool used to analyze an organizations strengths, weakness,
opportunities and threats



strategic planning - the process of determining the major goals of the
organization and the policies and strategies for obtaining and using resources
to achieve those goals



tactical planning - the process of developing detailed, short term statements
about what is to be done, who is to do it, and how it is to be done



operational planning - the process of setting work standards and schedules
necessary to implement the company's tactical objectives



contingency planning - the process of preparing alternative courses of action
that may be used if the primary plans don't achieve the organizations
objectives

, decision making - choosing among two or more alternatives



problem solving - the process of solving the everyday problems that occur.
problem solving is less formal than decision making and usually calls for
quicker action



brainstorming - coming up with as many solutions to a problem as possible in
a short period of time with no censoring of ideas



PMI - PMI = Pluses, Minuses, Implications; listing all the pluses for a solution
in one column, all the minuses in another, and the implications in a third
column



organization chart - a visual device that shows relationships among people
and divides the organizatins work; it shows who is accountable for the
completion of specific work and who reports to whom



top management - highest level of management, consisting of the president
and other key company executives who develop strategic plans



middle management - the level of management that includes general
managers, dividsion managers, and branch and plant managers who are
responsible for tactical planning and controlling



supervisory management - managers who are directly responsible for
supervising workers and evaluating their daily performance

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