CMN 260 UIUC EXAM 1 QUESTIONS & ANSWERS
What is Health - Answer -"State of complete physical, mental, social well-being; not
merely the absence of disease" (WHO) Involves a sense of harmony and equilibrium
between many aspects of life
Contextual Understanding of Health - Answer -A person's environment influences the
degree which they are able to function effectively in everyday life (WHO)
WHO's International Classification for Functioning, Disability, and Health (ICF)
differentiate capacity vs performance - Answer -Capacity: What a person is able to do
in a general sense
Performance: The person's ability to function in particular environments
What is communication - Answer -Communication is a sophisticated process that
happens between "people"
Transactional Model of Communication - Answer -People collaborate to construct
meaning in a process of ongoing, reciprocal influence
Collaborative sense making simultaneously
Multiple levels of meaning (relational & content level)
Context & Culture
What is health communication - Answer -The way we seek, process, and share health
information (Kreps & Thornton)
Seeking - Answer -Looking for (NOT SCANNING)
Processing - Answer -Thinking and communicating about
Sharing - Answer -Verballing, nonverbally, through writing
Levels of health communication analysis - Answer -Interpersonal, Group,
Organizational, Mass/Societal, persuasive
Objectives of health communication - Answer -healthcare delivery & health promotions
Communication is central to the process of... - Answer -health and healing
Biomedical model - Answer -- Health is a physical phenomenon that can be explained,
identified, and treated through physical means
- Providers are like scientists or mechanics who collect information about a problem,
identity the source of it, and fix it
, Biopsychosocial Model - Answer -- Health is not solely a physical phenomenon but
influenced by a combination of people feelings, their ideas about health, and their
experience
Accounts for:
- Physical conditions (biology)
- Thoughts and beliefs (psych)
- Experiences (social)
Sociocultural Perspective - Answer -Health reflects a complex array of factors involving
personal choices, social dynamics and culture
Sociocultural influences include wealth, poverty, prejudice, access to health services,
living condition, shared values, traditions, and rituals
The most common frustrations involve - Answer -Patient-Provider communication
Communication gaps between health professionals
Communication skills (6 strategies) - Answer -Patient Principal Provider
Recruit help of someone you trust
Maintain roster of key players
Maintain notes about your care
Listen to your body
Network
Universal coverage - Answer -Health insurance coverage for all citizens.
Premiums - Answer -set monthly payments
Deductible - Answer -Amount you must pay before you begin receiving any benefits
from your insurance company
Co Pay - Answer -You and health insurance participate in paying for care
Catastrophic Cap - Answer -an upper limit on the amount of out-of-pocket expense a
subscriber is required to pay each year
Exclusions - Answer -Some conditions are not included (cosmetic surgeries,
massages, etc.)
Fee-for-Service - Answer -Doctors/hospitals are paid for each service provided
Capitated System - Answer -Doctors/hospitals are paid for a set amount per month per
patient
Purposes of health insurance - Answer -Protect against large financial losses
Reduce financial barriers to using medical services
Make healthcare utilization predictable and lower costs
What is Health - Answer -"State of complete physical, mental, social well-being; not
merely the absence of disease" (WHO) Involves a sense of harmony and equilibrium
between many aspects of life
Contextual Understanding of Health - Answer -A person's environment influences the
degree which they are able to function effectively in everyday life (WHO)
WHO's International Classification for Functioning, Disability, and Health (ICF)
differentiate capacity vs performance - Answer -Capacity: What a person is able to do
in a general sense
Performance: The person's ability to function in particular environments
What is communication - Answer -Communication is a sophisticated process that
happens between "people"
Transactional Model of Communication - Answer -People collaborate to construct
meaning in a process of ongoing, reciprocal influence
Collaborative sense making simultaneously
Multiple levels of meaning (relational & content level)
Context & Culture
What is health communication - Answer -The way we seek, process, and share health
information (Kreps & Thornton)
Seeking - Answer -Looking for (NOT SCANNING)
Processing - Answer -Thinking and communicating about
Sharing - Answer -Verballing, nonverbally, through writing
Levels of health communication analysis - Answer -Interpersonal, Group,
Organizational, Mass/Societal, persuasive
Objectives of health communication - Answer -healthcare delivery & health promotions
Communication is central to the process of... - Answer -health and healing
Biomedical model - Answer -- Health is a physical phenomenon that can be explained,
identified, and treated through physical means
- Providers are like scientists or mechanics who collect information about a problem,
identity the source of it, and fix it
, Biopsychosocial Model - Answer -- Health is not solely a physical phenomenon but
influenced by a combination of people feelings, their ideas about health, and their
experience
Accounts for:
- Physical conditions (biology)
- Thoughts and beliefs (psych)
- Experiences (social)
Sociocultural Perspective - Answer -Health reflects a complex array of factors involving
personal choices, social dynamics and culture
Sociocultural influences include wealth, poverty, prejudice, access to health services,
living condition, shared values, traditions, and rituals
The most common frustrations involve - Answer -Patient-Provider communication
Communication gaps between health professionals
Communication skills (6 strategies) - Answer -Patient Principal Provider
Recruit help of someone you trust
Maintain roster of key players
Maintain notes about your care
Listen to your body
Network
Universal coverage - Answer -Health insurance coverage for all citizens.
Premiums - Answer -set monthly payments
Deductible - Answer -Amount you must pay before you begin receiving any benefits
from your insurance company
Co Pay - Answer -You and health insurance participate in paying for care
Catastrophic Cap - Answer -an upper limit on the amount of out-of-pocket expense a
subscriber is required to pay each year
Exclusions - Answer -Some conditions are not included (cosmetic surgeries,
massages, etc.)
Fee-for-Service - Answer -Doctors/hospitals are paid for each service provided
Capitated System - Answer -Doctors/hospitals are paid for a set amount per month per
patient
Purposes of health insurance - Answer -Protect against large financial losses
Reduce financial barriers to using medical services
Make healthcare utilization predictable and lower costs
