ISDS 351 Midterm 1
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1. Information Systems: A set of interrelated components that collect, manipulate, store, and disseminate
data and information and provide a feedback mechanism to meet an objective.
2. Strategic plan: A process that helps an organization allocate its resources under different conditions to
accomplish its objectives, deliver value, and be competitive in a market-driven economy.
3. Benefits to Strategic Plan: provides a frame work and clearly defined direction; it is the most effective
use of the organizations resources; the organization is proactive and takes advantage of opportunities; improves
communication among all groups within the organization.
4. What the the parts to the IS Strategic Planning Spectrum?: Cost center, Business partner,
and Game changer
5. What is the strategic plan for a cost center?: inward looking
6. Cost center IS goals: reduce IS cost/ improve operations and services
7. Cost center Strategy: react to strategic plans of business units
8. Cost center Typical Plan: eliminate redundant or ineffective IS services
9. Business partner Strategic plan: business focused
10. Business partner IS goals: improve IS/ business partnership
11. Business partner Strategy: Execute IS projects to support plans of business
12. Business Project Typical project: Implement new systems and technology infrastructure
13. Game Changer Strategic Plan: Outward looking
14. Game Changer IS goals: drive business innovation
15. Game changer Strategy: Use Us to achieve competitive advantage
16. Game Changer Typical Projects: Provide new ways for customers to interact with the organization
17. What makes up a successful IS worker: analyze large amounts of structured and unstructured
data; ability to design and build application development skills; tech support expertise; project management skills...
18. Types of Information systems: personal; workgroup; enterprise; interorganization
19. What is a value chain?: a series of activities that an organization performs to transform inputs into outputs
in such a way that the value of the input is increased
20. What is the aim of a Value Chain?: the create competitive advantage for a company by increasing
productivity while keeping costs reasonable; pin down the practices and processes that differentiate a firm from its
competitors
21. What is a Supply Chain?: a key value chain whose primary processes include inbound logistics,
operations, outbound logistics, marketing and sales, and service
, ISDS 351 Midterm 1
Study online at https://quizlet.com/_ht1iik
22. Primary processes of a supply chain?: Inbound logistics-operations-outbound logistics-market-
ing and sales-services
23. Inbound logistics: involves bringing raw materials, packaging, other goods and services, and information
from suppliers to producers.
24. Operations: receiving, storage, and manufacturing
25. Outbound: storage, and shipping
26. Marketing and Sales: advertising, promoting, and selling
27. Services: customer service
28. Support Processes: Tech infrastructure, HR, Accounting and Finance, Procurement
29. Benefits of gaining a IT certification: open doors to new career possibilities or result in an increase
in pay
30. IS Roles: Chief Information Officer; Software Developer; IS security analyst; Systems Analyst; Programmer; Web
Developer; Business Analyst
31. Leavitt's Diamond Purpose: a model that states an organizations information systems operate within
a context or people, technology infrastructure, processes, and structure
32. The fours parts of Leavitt's Diamond: People (motivation); Tech. Infrastructure (hardware);
Structure (roles); Processes (procedures)
33. Michael Porter's Five Forces Model: analyzes an organization, its position in the marketplace, and
how information systems could be used to make it more competitive
34. Porter's 5 Forces (Potential Entrants): new competitors will raise the level of competition. The
barrier determine relative threat
35. Porter's 5 Forces (Substitute): threat of substitute products can lower profitability of industry com-
petitors
36. Porter's 5 Forces (Buyers): bargaining power of buyers determines prices and long-term profitability
37. Porter's 5 Forces (Suppliers): bargaining power of suppliers can significantly affect the industry's
profitability
38. Porter's 5 Forces (Rivalry; Industry Competitors): the degree of rivalry between competitors
is high in industries with many equally sized competitors or little differentiation between products
39. Technology Acceptance Model (TAM): A model that specifies the factors that can lead to better
attitudes about an information system, along with higher acceptance and usage of it.
40. Diffusion of Innovation Theory: A theory developed by E.M. Rogers to explain how a new idea or
product gains acceptance and diffuses (or spreads) through a specific population or subset of an organization.
Study online at https://quizlet.com/_ht1iik
1. Information Systems: A set of interrelated components that collect, manipulate, store, and disseminate
data and information and provide a feedback mechanism to meet an objective.
2. Strategic plan: A process that helps an organization allocate its resources under different conditions to
accomplish its objectives, deliver value, and be competitive in a market-driven economy.
3. Benefits to Strategic Plan: provides a frame work and clearly defined direction; it is the most effective
use of the organizations resources; the organization is proactive and takes advantage of opportunities; improves
communication among all groups within the organization.
4. What the the parts to the IS Strategic Planning Spectrum?: Cost center, Business partner,
and Game changer
5. What is the strategic plan for a cost center?: inward looking
6. Cost center IS goals: reduce IS cost/ improve operations and services
7. Cost center Strategy: react to strategic plans of business units
8. Cost center Typical Plan: eliminate redundant or ineffective IS services
9. Business partner Strategic plan: business focused
10. Business partner IS goals: improve IS/ business partnership
11. Business partner Strategy: Execute IS projects to support plans of business
12. Business Project Typical project: Implement new systems and technology infrastructure
13. Game Changer Strategic Plan: Outward looking
14. Game Changer IS goals: drive business innovation
15. Game changer Strategy: Use Us to achieve competitive advantage
16. Game Changer Typical Projects: Provide new ways for customers to interact with the organization
17. What makes up a successful IS worker: analyze large amounts of structured and unstructured
data; ability to design and build application development skills; tech support expertise; project management skills...
18. Types of Information systems: personal; workgroup; enterprise; interorganization
19. What is a value chain?: a series of activities that an organization performs to transform inputs into outputs
in such a way that the value of the input is increased
20. What is the aim of a Value Chain?: the create competitive advantage for a company by increasing
productivity while keeping costs reasonable; pin down the practices and processes that differentiate a firm from its
competitors
21. What is a Supply Chain?: a key value chain whose primary processes include inbound logistics,
operations, outbound logistics, marketing and sales, and service
, ISDS 351 Midterm 1
Study online at https://quizlet.com/_ht1iik
22. Primary processes of a supply chain?: Inbound logistics-operations-outbound logistics-market-
ing and sales-services
23. Inbound logistics: involves bringing raw materials, packaging, other goods and services, and information
from suppliers to producers.
24. Operations: receiving, storage, and manufacturing
25. Outbound: storage, and shipping
26. Marketing and Sales: advertising, promoting, and selling
27. Services: customer service
28. Support Processes: Tech infrastructure, HR, Accounting and Finance, Procurement
29. Benefits of gaining a IT certification: open doors to new career possibilities or result in an increase
in pay
30. IS Roles: Chief Information Officer; Software Developer; IS security analyst; Systems Analyst; Programmer; Web
Developer; Business Analyst
31. Leavitt's Diamond Purpose: a model that states an organizations information systems operate within
a context or people, technology infrastructure, processes, and structure
32. The fours parts of Leavitt's Diamond: People (motivation); Tech. Infrastructure (hardware);
Structure (roles); Processes (procedures)
33. Michael Porter's Five Forces Model: analyzes an organization, its position in the marketplace, and
how information systems could be used to make it more competitive
34. Porter's 5 Forces (Potential Entrants): new competitors will raise the level of competition. The
barrier determine relative threat
35. Porter's 5 Forces (Substitute): threat of substitute products can lower profitability of industry com-
petitors
36. Porter's 5 Forces (Buyers): bargaining power of buyers determines prices and long-term profitability
37. Porter's 5 Forces (Suppliers): bargaining power of suppliers can significantly affect the industry's
profitability
38. Porter's 5 Forces (Rivalry; Industry Competitors): the degree of rivalry between competitors
is high in industries with many equally sized competitors or little differentiation between products
39. Technology Acceptance Model (TAM): A model that specifies the factors that can lead to better
attitudes about an information system, along with higher acceptance and usage of it.
40. Diffusion of Innovation Theory: A theory developed by E.M. Rogers to explain how a new idea or
product gains acceptance and diffuses (or spreads) through a specific population or subset of an organization.
