BUAD 304 - Chapters 1,2,5 (Ethics, Values, Attitudes, and ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Motivation) Exam with verified detailed answers ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Person factors - correct answer✔✔infinite characteristics that give individuals their unique
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
identities
Situation factors - correct answer✔✔all the elements outside ourselves that influence what
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
we do, the way we do it, and the results of our actions
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
bullying - correct answer✔✔occurs when an individual experiences a number of negative
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
behaviors repeatedly over a period of time ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
values - correct answer✔✔abstract ideals that guide one's thinking and behavior across all
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
situations
attitudes - correct answer✔✔feelings or opinions about people, places, and objects and
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
range from positive to negative
||\\//|| ||\\//|| ||\\//|| ||\\//||
3 components of attitudes - correct answer✔✔affective, cognitive, behavioral
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
affective component of attitude - correct answer✔✔feelings or emotions about an object, or
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
situation
cognitive component of attitude - correct answer✔✔beliefs or ideas about an object or
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
situation
behavioral component of attitude - correct answer✔✔the way a person acts towards ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
someone or something ||\\//|| ||\\//||
, cognitive dissonance - correct answer✔✔unpleasant mental experience of tension resulting
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
from two or more conflicting thoughts or beliefs
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
organizational commitment - correct answer✔✔reflects the extent to which an employee ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
identifies with an organization and is committed to its goals ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Schwartz's Value Theory - correct answer✔✔values are motivational in that they represent||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
broad goals that apply across contexts and time ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
value attainment - correct answer✔✔satisfaction results from the perception that a job
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
allows for fulfillment of an individual's important work values
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Motivation - correct answer✔✔psychological process that underlie the direction, intensity, ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
and persistence of behavior or thought
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
employee engagement - correct answer✔✔an individual's involvement with, satisfaction
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
with, and enthusiasm for the work he or she does
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
4 key workplace attitudes - correct answer✔✔1. Organizational commitment
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
2. Employee engagement
||\\//|| ||\\//||
3. Perceived organizational support
||\\//|| ||\\//|| ||\\//||
4. Job satisfaction
||\\//|| ||\\//||
perceived organizational support - correct answer✔✔employees' general belief that their
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
organization values their contribution and cares about their well-being ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
job satisfaction - correct answer✔✔affective or emotional response toward various facets of
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
one's job ||\\//||
Motivation) Exam with verified detailed answers ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Person factors - correct answer✔✔infinite characteristics that give individuals their unique
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
identities
Situation factors - correct answer✔✔all the elements outside ourselves that influence what
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
we do, the way we do it, and the results of our actions
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
bullying - correct answer✔✔occurs when an individual experiences a number of negative
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
behaviors repeatedly over a period of time ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
values - correct answer✔✔abstract ideals that guide one's thinking and behavior across all
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
situations
attitudes - correct answer✔✔feelings or opinions about people, places, and objects and
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
range from positive to negative
||\\//|| ||\\//|| ||\\//|| ||\\//||
3 components of attitudes - correct answer✔✔affective, cognitive, behavioral
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
affective component of attitude - correct answer✔✔feelings or emotions about an object, or
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
situation
cognitive component of attitude - correct answer✔✔beliefs or ideas about an object or
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
situation
behavioral component of attitude - correct answer✔✔the way a person acts towards ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
someone or something ||\\//|| ||\\//||
, cognitive dissonance - correct answer✔✔unpleasant mental experience of tension resulting
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
from two or more conflicting thoughts or beliefs
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
organizational commitment - correct answer✔✔reflects the extent to which an employee ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
identifies with an organization and is committed to its goals ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Schwartz's Value Theory - correct answer✔✔values are motivational in that they represent||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
broad goals that apply across contexts and time ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
value attainment - correct answer✔✔satisfaction results from the perception that a job
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
allows for fulfillment of an individual's important work values
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Motivation - correct answer✔✔psychological process that underlie the direction, intensity, ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
and persistence of behavior or thought
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
employee engagement - correct answer✔✔an individual's involvement with, satisfaction
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
with, and enthusiasm for the work he or she does
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
4 key workplace attitudes - correct answer✔✔1. Organizational commitment
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
2. Employee engagement
||\\//|| ||\\//||
3. Perceived organizational support
||\\//|| ||\\//|| ||\\//||
4. Job satisfaction
||\\//|| ||\\//||
perceived organizational support - correct answer✔✔employees' general belief that their
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
organization values their contribution and cares about their well-being ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
job satisfaction - correct answer✔✔affective or emotional response toward various facets of
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
one's job ||\\//||
