wgu C715 Organizational Behavior
Study online at https://quizlet.com/_hsxuad
1. personality: characteristics that describe an individual's behavior.
2. personality traits: characteristics that describe an individual's behavior in a large number of situations
3. Myers-Briggs Type Indicator (MBTI): A personality test that taps four characteristics and classifies
Behavior
4. Big Five Model: A personality assessment model that taps five basic dimensions. extraversion, agreeableness,
openness, conscientiousness, and neuroticism.
5. extraversion: A personality describing someone who is sociable and assertive (confident and forceful )
6. agreeableness: A personality that describes someone who is good natured, cooperative, and trusting.
7. conscientiousness: A personality that describes someone who is responsible, dependable, persistent, and
organized.
8. emotional stability: A personality that characterizes someone as calm, self-confident, and insecure.
9. openness to experience: A personality that characterizes someone in terms of imagination, sensitivity,
and curiosity.
10. core self-evaluation: Bottom-line conclusions individuals have about their capabilities, competence, and
worth as a person.
11. Machiavellianism: The degree to which an individual is pragmatic, maintains emotional distance, and
believes that ends can justify means.
12. narcissism: The tendency to be arrogant, self-importance, require excessive admiration, and have a sense of
entitlement.
13. self-monitoring: where an individual's has ability to adjust his or her behavior to external, situational factors.
14. proactive personality: People who identify opportunities, show initiative, take action, and persevere unti
meaningful change occurs.
15. values: Basic convictions that a specific mode of conduct or end-state of existence is personally or socially
preferable to an opposite or converse mode of conduct or end-state of existence.
16. value system: A hierarchy based on a ranking of an individual's values in terms of their intensity.
17. terminal values: Desirable end-states of existence; the goals a person would like to achieve during his or
her lifetime.
18. instrumental values: Preferable modes of behavior or means of achieving one's terminal values.
19. personality Job-fit theory: A theory that identifies six personality types and proposes that the fit
between personality type and occupational environment determines satisfaction and turnover.
20. power distance: where society accepts that power in institutions and organizations is distributed unequally.
21. individualism: where people prefer to act as individuals rather than as members of groups.
, wgu C715 Organizational Behavior
Study online at https://quizlet.com/_hsxuad
22. collectivism: A national culture attribute that describes a tight social framework in which people expect others
in groups of which they are a part to look after them and protect them.
23. masculinity: where culture favors traditional masculine work roles of achievement, power, and control.
24. femininity: indicates little differentiation between male and female roles; where women are treated as the
equals of men in all aspects of the society.
25. uncertainty avoidance: A national culture attribute that describes the extent to which a society feels
threatened by uncertain and ambiguous situations and tries to avoid them.
26. long-term orientation: A national culture attribute that emphasizes the future, thrift, and persistence.
27. short-term orientation: A national culture attribute that emphasizes the past and present, respect for
tradition, and fulfillment of social obligations. people value the here and now; they accept change more readily and
don't see commitments as impediments to change.
28. heredity: factors determined at conception; one's biological, physiological, and inherent psychological make-
up.
29. Perception: A process by which individuals organize and interpret their sensory impressions in order to give
meaning to their environment.
30. attribution theory: An attempt to determine whether an individual's behavior is internally or externally
caused.
31. fundamental attribution error: The tendency to underestimate the influence of external factors and
overestimate the influence of internal factors when making judgments about the behavior of others.
32. self-serving bias: The tendency for individuals to attribute their own successes to internal factors and put
the blame for failures on external factors.
33. selective perception: The tendency to selectively interpret what one sees on the basis of one's interests,
background, experience, and attitudes.
34. halo effect: The tendency to draw a general impression about an individual on the basis of a single charac-
teristic.
35. contrast effect: Evaluation of a person's characteristics that is affected by comparisons with other people
recently encountered who rank higher or lower on the same characteristics.
36. stereotyping: Judging someone on the basis of one's perception of the group to which that person belongs.
37. self-fulfilling prophecy: A situation in which a person inaccurately perceives a second person, and the
resulting expectations cause the second person to behave in ways consistent with the original perception.
38. decisions: Choices made from among two or more alternatives.
39. problem: A discrepancy between the current state of affairs and some desired state.
Study online at https://quizlet.com/_hsxuad
1. personality: characteristics that describe an individual's behavior.
2. personality traits: characteristics that describe an individual's behavior in a large number of situations
3. Myers-Briggs Type Indicator (MBTI): A personality test that taps four characteristics and classifies
Behavior
4. Big Five Model: A personality assessment model that taps five basic dimensions. extraversion, agreeableness,
openness, conscientiousness, and neuroticism.
5. extraversion: A personality describing someone who is sociable and assertive (confident and forceful )
6. agreeableness: A personality that describes someone who is good natured, cooperative, and trusting.
7. conscientiousness: A personality that describes someone who is responsible, dependable, persistent, and
organized.
8. emotional stability: A personality that characterizes someone as calm, self-confident, and insecure.
9. openness to experience: A personality that characterizes someone in terms of imagination, sensitivity,
and curiosity.
10. core self-evaluation: Bottom-line conclusions individuals have about their capabilities, competence, and
worth as a person.
11. Machiavellianism: The degree to which an individual is pragmatic, maintains emotional distance, and
believes that ends can justify means.
12. narcissism: The tendency to be arrogant, self-importance, require excessive admiration, and have a sense of
entitlement.
13. self-monitoring: where an individual's has ability to adjust his or her behavior to external, situational factors.
14. proactive personality: People who identify opportunities, show initiative, take action, and persevere unti
meaningful change occurs.
15. values: Basic convictions that a specific mode of conduct or end-state of existence is personally or socially
preferable to an opposite or converse mode of conduct or end-state of existence.
16. value system: A hierarchy based on a ranking of an individual's values in terms of their intensity.
17. terminal values: Desirable end-states of existence; the goals a person would like to achieve during his or
her lifetime.
18. instrumental values: Preferable modes of behavior or means of achieving one's terminal values.
19. personality Job-fit theory: A theory that identifies six personality types and proposes that the fit
between personality type and occupational environment determines satisfaction and turnover.
20. power distance: where society accepts that power in institutions and organizations is distributed unequally.
21. individualism: where people prefer to act as individuals rather than as members of groups.
, wgu C715 Organizational Behavior
Study online at https://quizlet.com/_hsxuad
22. collectivism: A national culture attribute that describes a tight social framework in which people expect others
in groups of which they are a part to look after them and protect them.
23. masculinity: where culture favors traditional masculine work roles of achievement, power, and control.
24. femininity: indicates little differentiation between male and female roles; where women are treated as the
equals of men in all aspects of the society.
25. uncertainty avoidance: A national culture attribute that describes the extent to which a society feels
threatened by uncertain and ambiguous situations and tries to avoid them.
26. long-term orientation: A national culture attribute that emphasizes the future, thrift, and persistence.
27. short-term orientation: A national culture attribute that emphasizes the past and present, respect for
tradition, and fulfillment of social obligations. people value the here and now; they accept change more readily and
don't see commitments as impediments to change.
28. heredity: factors determined at conception; one's biological, physiological, and inherent psychological make-
up.
29. Perception: A process by which individuals organize and interpret their sensory impressions in order to give
meaning to their environment.
30. attribution theory: An attempt to determine whether an individual's behavior is internally or externally
caused.
31. fundamental attribution error: The tendency to underestimate the influence of external factors and
overestimate the influence of internal factors when making judgments about the behavior of others.
32. self-serving bias: The tendency for individuals to attribute their own successes to internal factors and put
the blame for failures on external factors.
33. selective perception: The tendency to selectively interpret what one sees on the basis of one's interests,
background, experience, and attitudes.
34. halo effect: The tendency to draw a general impression about an individual on the basis of a single charac-
teristic.
35. contrast effect: Evaluation of a person's characteristics that is affected by comparisons with other people
recently encountered who rank higher or lower on the same characteristics.
36. stereotyping: Judging someone on the basis of one's perception of the group to which that person belongs.
37. self-fulfilling prophecy: A situation in which a person inaccurately perceives a second person, and the
resulting expectations cause the second person to behave in ways consistent with the original perception.
38. decisions: Choices made from among two or more alternatives.
39. problem: A discrepancy between the current state of affairs and some desired state.
