ISOM 210: FINAL EXAM WITH ALL CORRECT & 100%
VERIFIED ANSWERS|ACTUAL COMPLETE EXAM
(ALREADY GRADED A+)
critical path ✔Correct Answer-sequence of activities that determine the earliest date by which the
project can be completed
outsourcing ✔Correct Answer-arrangement by which one organization provides a service or
services for another organization that chooses not to perform them in-house
onshore outsourcing ✔Correct Answer-engaging another company within the same country for
services
offshore outsourcing ✔Correct Answer-using organizations from developing countries to write
code and develop systems. In offshore outsourcing the country is geographically far away.
nearshore outsourcing ✔Correct Answer-contracting an outsourcing arrangement with a company
in a nearby country. Often this country will share a border with the native country.
business requirement ✔Correct Answer-the specific business requests the system must meet to be
successful, so the analysis phase is critical because business requirements drive the entire systems
development effort
software customization ✔Correct Answer-modifies software to meet specific user or business
requirements
SMART criteria ✔Correct Answer-useful reminders about how to ensure that the project has
created understandable and measurable objectives (Specific, Measurable, Agreed upon, Realistic,
Time frame)
project manager ✔Correct Answer-an individual who is an expert in project planning and
management, defines and develops the project plan, and tracks the plan to ensure that the project is
completed on time and on budget
project ✔Correct Answer-temporary activity a company undertakes to create a unique product,
service, or result
Gantt chart ✔Correct Answer-simple bar chart that lists project tasks vertically against the project's
time frame, listed horizontally
service-oriented architecture ✔Correct Answer-business-driven enterprise architecture that
supports integrating a business as linked, repeatable activities, tasks, or services. SOA ensures that
MIS systems can adapt quickly, easily, and economically to support rapidly changing business needs.
SOA promotes a scalable and flexible enterprise architecture that can implement new or reuse
existing MIS components, creating connections among disparate applications and systems.
off the shelf application software ✔Correct Answer-supports general business processes and does
not require any specific software customization to meet the organization's needs
, service (a business task) ✔Correct Answer-simply a business task, such as checking a potential
customer's credit rating when opening a new account. It is important to stress that this is part of a
business process
Interoperability ✔Correct Answer-capability of two or more computer systems to share data and
resources, even though they are made by different manufacturers. Businesses today use a variety of
systems that have resulted in diverse operating environments
loose coupling ✔Correct Answer-capability of services to be joined on demand to create
composite services or disassembled just as easily into their functional components
extensible markup language (XML) ✔Correct Answer-a markup language for documents,
containing structured information. The technical specifics of XML's capabilities go beyond the scope
of this book, but for our purposes, they support things such as ebusiness transactions, mathematical
equations, and a thousand other kinds of structured data
brainstorming ✔Correct Answer-technique for generating ideas by encouraging participants to
offer as many ideas as possible in a short period without any analysis until all the ideas have been
exhausted
feasability ✔Correct Answer-measure of tangible and intangible benefits of an information system
account and finance activities ✔Correct Answer-manage accounting data and financial processes
within the enterprise with functions such as general ledger, accounts payable, accounts receivable,
budgeting, and asset management (ERP components)
application integration ✔Correct Answer-integration of a company's existing management
information systems
balanced scoreboard ✔Correct Answer-a management system, as well as a measurement system,
that a firm uses to translate business strategies into executable tasks
bandwidth ✔Correct Answer-maximum amount of data that can pass from one point to another in
a unit of time (measured in terms of bit rate or data rate)
bit ✔Correct Answer-(short for binary digit) is the smallest element of data and has a value of
either 0 or 1
bullwhip effect ✔Correct Answer-occurs when distorted product-demand information ripples from
one partner to the next throughout the supply chain
business intelligence! ✔Correct Answer-an umbrella term that refers to a variety of software
applications used to analyze an organization's raw data
client ✔Correct Answer-computer designed to request information from a server
CRM analyzing technologies ✔Correct Answer-help organizations segment their customers into
categories such as best and worst customers
VERIFIED ANSWERS|ACTUAL COMPLETE EXAM
(ALREADY GRADED A+)
critical path ✔Correct Answer-sequence of activities that determine the earliest date by which the
project can be completed
outsourcing ✔Correct Answer-arrangement by which one organization provides a service or
services for another organization that chooses not to perform them in-house
onshore outsourcing ✔Correct Answer-engaging another company within the same country for
services
offshore outsourcing ✔Correct Answer-using organizations from developing countries to write
code and develop systems. In offshore outsourcing the country is geographically far away.
nearshore outsourcing ✔Correct Answer-contracting an outsourcing arrangement with a company
in a nearby country. Often this country will share a border with the native country.
business requirement ✔Correct Answer-the specific business requests the system must meet to be
successful, so the analysis phase is critical because business requirements drive the entire systems
development effort
software customization ✔Correct Answer-modifies software to meet specific user or business
requirements
SMART criteria ✔Correct Answer-useful reminders about how to ensure that the project has
created understandable and measurable objectives (Specific, Measurable, Agreed upon, Realistic,
Time frame)
project manager ✔Correct Answer-an individual who is an expert in project planning and
management, defines and develops the project plan, and tracks the plan to ensure that the project is
completed on time and on budget
project ✔Correct Answer-temporary activity a company undertakes to create a unique product,
service, or result
Gantt chart ✔Correct Answer-simple bar chart that lists project tasks vertically against the project's
time frame, listed horizontally
service-oriented architecture ✔Correct Answer-business-driven enterprise architecture that
supports integrating a business as linked, repeatable activities, tasks, or services. SOA ensures that
MIS systems can adapt quickly, easily, and economically to support rapidly changing business needs.
SOA promotes a scalable and flexible enterprise architecture that can implement new or reuse
existing MIS components, creating connections among disparate applications and systems.
off the shelf application software ✔Correct Answer-supports general business processes and does
not require any specific software customization to meet the organization's needs
, service (a business task) ✔Correct Answer-simply a business task, such as checking a potential
customer's credit rating when opening a new account. It is important to stress that this is part of a
business process
Interoperability ✔Correct Answer-capability of two or more computer systems to share data and
resources, even though they are made by different manufacturers. Businesses today use a variety of
systems that have resulted in diverse operating environments
loose coupling ✔Correct Answer-capability of services to be joined on demand to create
composite services or disassembled just as easily into their functional components
extensible markup language (XML) ✔Correct Answer-a markup language for documents,
containing structured information. The technical specifics of XML's capabilities go beyond the scope
of this book, but for our purposes, they support things such as ebusiness transactions, mathematical
equations, and a thousand other kinds of structured data
brainstorming ✔Correct Answer-technique for generating ideas by encouraging participants to
offer as many ideas as possible in a short period without any analysis until all the ideas have been
exhausted
feasability ✔Correct Answer-measure of tangible and intangible benefits of an information system
account and finance activities ✔Correct Answer-manage accounting data and financial processes
within the enterprise with functions such as general ledger, accounts payable, accounts receivable,
budgeting, and asset management (ERP components)
application integration ✔Correct Answer-integration of a company's existing management
information systems
balanced scoreboard ✔Correct Answer-a management system, as well as a measurement system,
that a firm uses to translate business strategies into executable tasks
bandwidth ✔Correct Answer-maximum amount of data that can pass from one point to another in
a unit of time (measured in terms of bit rate or data rate)
bit ✔Correct Answer-(short for binary digit) is the smallest element of data and has a value of
either 0 or 1
bullwhip effect ✔Correct Answer-occurs when distorted product-demand information ripples from
one partner to the next throughout the supply chain
business intelligence! ✔Correct Answer-an umbrella term that refers to a variety of software
applications used to analyze an organization's raw data
client ✔Correct Answer-computer designed to request information from a server
CRM analyzing technologies ✔Correct Answer-help organizations segment their customers into
categories such as best and worst customers
