Indispensable CFRE volunteer management Study
Assessment Guide with All Questions Accurately
Answered 2025/2026
Name five reasons volunteers are essential to fundraising. - correct
answer 1) they're involved because they want to be.
2) they are already close to the organization.
3) as supporters they're in the best position to ask others to volunteer.
4) often have the respect of others.
5) they are comfortable asking others to join a team.
Name 6 sources for recruiting volunteers. - correct answer 1) event
attendees.
2) governing bodies.
3) professionals in specialized areas.
4) special interest groups or club members.
5) community leaders.
6) existing donors.
7) volunteer agencies.
8) word of mouth.
Why do people volunteer? - correct answer 1) employee encouragement.
2) they want to develop skills/expertise.
3) want to build personal relationships.
4) a desire for status.
5) a desire to make a difference.
6) because they were asked.
,What 5 things make a great volunteer? - correct answer 1) leadership
skills.
2) visibility among stakeholders.
3) dedication to the cause.
4) time to invest in the organization.
5) knowledge of stakeholders and prospects.
How can you help recruitment succeed? - correct answer 1) don't assume
people will volunteer without being asked.
2) be clear when explaining expectations.
3) choose the right recruiting method.
4) ensure the volunteer is fully briefed.
5) recap expectations.
What are some of the conflicts or concerns between organizations and
volunteers? - correct answer 1) a competition for time and services.
2) organizations want greater commitments.
3) younger generations want hands0on experiences.
4) more expertise is required.
What is the most common complaint a volunteer has? - correct answer
the organization hasn't adequately told them what to do.
Describe the 4 adult learning principles in training volunteers. - correct
answer 1) adults have a readiness to learn.
2) they bring life experiences and knowledge to the table.
, 3) they need to understand the relevancy of what they're doing and how it
helps the organization.
4) they need to be engaged in their training with open ended questions and
conversation.
Name 5 roles that might need extra training for volunteers. - correct
answer 1) cultivation.
2) solicitation.
3) relationship-building.
4) connecting prospects and donors to the organization.
5) governance roles.
6) fundraising overviews.
How can you best engage a volunteer? - correct answer find out what
they want to do, what they're good at, and what their goals are for helping
the organization. This could include resume or experience building,
expanding skills, developing contacts, or gaining recognition for their
efforts.
What does every volunteer need? - correct answer 1) adequate training.
2) mandatory overall training.
3) opportunities to choose how they become engaged.
4) training specific to their volunteer role.
How do you keep volunteers engaged? - correct answer 1) set realistic
goals.
2) specify responsibilities and set volunteers up for success.
3) recognize their efforts.
Assessment Guide with All Questions Accurately
Answered 2025/2026
Name five reasons volunteers are essential to fundraising. - correct
answer 1) they're involved because they want to be.
2) they are already close to the organization.
3) as supporters they're in the best position to ask others to volunteer.
4) often have the respect of others.
5) they are comfortable asking others to join a team.
Name 6 sources for recruiting volunteers. - correct answer 1) event
attendees.
2) governing bodies.
3) professionals in specialized areas.
4) special interest groups or club members.
5) community leaders.
6) existing donors.
7) volunteer agencies.
8) word of mouth.
Why do people volunteer? - correct answer 1) employee encouragement.
2) they want to develop skills/expertise.
3) want to build personal relationships.
4) a desire for status.
5) a desire to make a difference.
6) because they were asked.
,What 5 things make a great volunteer? - correct answer 1) leadership
skills.
2) visibility among stakeholders.
3) dedication to the cause.
4) time to invest in the organization.
5) knowledge of stakeholders and prospects.
How can you help recruitment succeed? - correct answer 1) don't assume
people will volunteer without being asked.
2) be clear when explaining expectations.
3) choose the right recruiting method.
4) ensure the volunteer is fully briefed.
5) recap expectations.
What are some of the conflicts or concerns between organizations and
volunteers? - correct answer 1) a competition for time and services.
2) organizations want greater commitments.
3) younger generations want hands0on experiences.
4) more expertise is required.
What is the most common complaint a volunteer has? - correct answer
the organization hasn't adequately told them what to do.
Describe the 4 adult learning principles in training volunteers. - correct
answer 1) adults have a readiness to learn.
2) they bring life experiences and knowledge to the table.
, 3) they need to understand the relevancy of what they're doing and how it
helps the organization.
4) they need to be engaged in their training with open ended questions and
conversation.
Name 5 roles that might need extra training for volunteers. - correct
answer 1) cultivation.
2) solicitation.
3) relationship-building.
4) connecting prospects and donors to the organization.
5) governance roles.
6) fundraising overviews.
How can you best engage a volunteer? - correct answer find out what
they want to do, what they're good at, and what their goals are for helping
the organization. This could include resume or experience building,
expanding skills, developing contacts, or gaining recognition for their
efforts.
What does every volunteer need? - correct answer 1) adequate training.
2) mandatory overall training.
3) opportunities to choose how they become engaged.
4) training specific to their volunteer role.
How do you keep volunteers engaged? - correct answer 1) set realistic
goals.
2) specify responsibilities and set volunteers up for success.
3) recognize their efforts.
