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NCCT Medical Assistant Practice Test Questions with Detailed Verified Answers

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NCCT Medical Assistant Practice Test Questions with Detailed Verified Answers

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NCCT Medical Assistant Practice Test Questions with
Detailed Verified Answers



To ensure that the medical office has the supplies it needs, the medical assistance should establish
a _____? Ans: ✓ ✓ ✓ 1. Reorder Point

2. Inventory control log

3. Order quantity

A _____ is created containing the name, address, and phone number of both the vendor and the
medical practice. It will also have a preassigned number to track the order, the quantity of items
ordered, the price of the items, and the date purchased. Ans: ✓ ✓ ✓ Purchase Order

Periodically, the medical assistant should check all equipment in the office to ensure that courts are
not afraid, do not present hazards, and are in good working order. A _____ will help the medical
assistant track this routine inspection. Ans: ✓ ✓ ✓ Maintenance Log

When a physician dictates an operative report and asked the medical assistant to type it up, the
physician is asking the medical assistant to function as a_____? Ans: ✓ ✓ ✓ Transcriptionist

Under the pier review improvement act of 1982, peer review organizations are responsible for the
review for appropriateness and necessity of putting a patient into the hospital by a process known
as _____ review Ans: ✓ ✓ ✓ Admissions

Which one of the following is a decision based upon bioethics.

a. Reporting physical, emotional, or mental abuse.

b. Treating a 16 year old girl who is pregnant without parental consent.

c. The use of fetal tissue transplantation for research.

d. Reporting to the authorities a suicidal patient. Ans: ✓ ✓ ✓ The use of fetal tissue
transplantation for research.

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A physician must have the patient's permission in writing to reveal any confidential information
except for which of the following? gunshot wound, anorexia, drug addiction, pregnancy Ans: ✓ ✓
✓ Gunshot Wound

what is the federal regulation that requires healthcare professionals to protect the privacy and
confidentiality of patients health information? Ans: ✓ ✓ ✓ HIPPA

a business letter, written in full block style will have all lines_____? Ans: ✓ ✓ ✓ At the left hand
margin.

when writing a business letter, the salutation of a letter should be followed by which punctuation
mark? Ans: ✓ ✓ ✓ Colon :

when handling a patient complaint, which one of the following would be most appropriate?

a. If the patient is angry, matches/her anger level, and she will calm down.

b. take all complaints seriously and take thorough notes

c. refused to talk to patients who are complaining; the doctor should handle them.

d. no correct answer Ans: ✓ ✓ ✓ b. take all complaints seriously and take thorough notes

body language, body posture, space and distance are all examples of _____? Ans: ✓ ✓ ✓
nonverbal communication

what is the suggested procedure for canceling an appointment in the appointment book? Ans: ✓ ✓
✓ Mark through the entry with a single red line

the amount an insured patient must pay towards claims each year for the insurance company will
pay for medical treatment is known as the_____? Ans: ✓ ✓ ✓ deductible

instructions to an insurance company about where and to whom to make payment are
called_____? Ans: ✓ ✓ ✓ assignment of benefits

the Internal Revenue Service issues a_____ to medical groups or solo practices for income tax
purposes Ans: ✓ ✓ ✓ federal tax identification number

an office appointment calendar or book must record not only the name of the patient and the start
time of appointment, but also indicate the_____? Ans: ✓ ✓ ✓ duration of the appointment

a 12 month period selected for financial purposes is called a_____year. Ans: ✓ ✓ ✓ fiscal
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