FLETC BOP MIDTERM EXAM
QUESTIONS WITH CORRECT
ANSWERS
Diversity - Correct Answers -Recognizing and responding to the needs of different
cultures and occupational groups within the workforce for purposes of maximizing
retention and productivity while maintaining affective working relationships
Inclusion - Correct Answers -A culture that connects each employee to the organization
encourages collaboration flexibility and fairness and leverages diversity throughout the
organization so that all individuals are able to participate and contribute to their full
potential
Who is responsible for diversity - Correct Answers -Everyone
Managing diversity - Correct Answers -Managing a diverse workforce that works
together in harmony and is able to communicate with and effectively managing the
inmate population
Benefits of a diverse workforce - Correct Answers -MR. SACI
Makes the Bureau of prisons in employer of choice
Retains develops in advance is the best talent in the organization
Supports the BOOP's mission statement core ideologies and core values
Attracts highly qualified candidates
Creates an environment that works for everyone
Increases productivity and efficiency
How diverse city influences our impressions - Correct Answers -MSD
Make observations
Stereotypes
Draw conclusions based on observations
Strategies for dealing with diversity - Correct Answers -BANTER
BOP policy
Approach diverse city as a win-win opportunity
No racial profiling
Treat people as individuals
Examine assumptions before actions
Realize the impact of decisions and actions
, Qualities of culturally skilled correctional officer's - Correct Answers -A Ca War Call
Avoid confrontation
Communication
Avoid stereotyping
Willingness to learn about other cultures
Avoid rash judgments
Respect others and their opinions
Comprehension
Able to be oneself
Listening
Looks for the win win
What is selective perception - Correct Answers -Seeing only what we want to see
What is self fulfilling prophecy - Correct Answers -The way our attitudes and
expectations come through in the way we communicate
We act towards others according to the way we escape the then to respond
Ethnocentrism - Correct Answers -Regard ourselves and our culture customs or religion
as inherently superior to others
Tolerance - Correct Answers -The virtue that helps us respect and relate well to people
of diverse backgrounds
What are the sizing up skills - Correct Answers -PPOL
Positioning
Posturing
Observing
Listening
What is positioning - Correct Answers -Putting yourself in the best possible safe place to
see and hear inmates
What is a proper distance between you and an inmate - Correct Answers -5-6 feet
What is posturing - Correct Answers -The way you physically present yourself
Stand Erect
Eliminating distracting behaviors
Incline slightly forward
What is observing? - Correct Answers -A preventative measure. You are looking for
behavior appearance and environment
Remember that observing is a preventive measure used to avoid dangerous situations
or assaults.
QUESTIONS WITH CORRECT
ANSWERS
Diversity - Correct Answers -Recognizing and responding to the needs of different
cultures and occupational groups within the workforce for purposes of maximizing
retention and productivity while maintaining affective working relationships
Inclusion - Correct Answers -A culture that connects each employee to the organization
encourages collaboration flexibility and fairness and leverages diversity throughout the
organization so that all individuals are able to participate and contribute to their full
potential
Who is responsible for diversity - Correct Answers -Everyone
Managing diversity - Correct Answers -Managing a diverse workforce that works
together in harmony and is able to communicate with and effectively managing the
inmate population
Benefits of a diverse workforce - Correct Answers -MR. SACI
Makes the Bureau of prisons in employer of choice
Retains develops in advance is the best talent in the organization
Supports the BOOP's mission statement core ideologies and core values
Attracts highly qualified candidates
Creates an environment that works for everyone
Increases productivity and efficiency
How diverse city influences our impressions - Correct Answers -MSD
Make observations
Stereotypes
Draw conclusions based on observations
Strategies for dealing with diversity - Correct Answers -BANTER
BOP policy
Approach diverse city as a win-win opportunity
No racial profiling
Treat people as individuals
Examine assumptions before actions
Realize the impact of decisions and actions
, Qualities of culturally skilled correctional officer's - Correct Answers -A Ca War Call
Avoid confrontation
Communication
Avoid stereotyping
Willingness to learn about other cultures
Avoid rash judgments
Respect others and their opinions
Comprehension
Able to be oneself
Listening
Looks for the win win
What is selective perception - Correct Answers -Seeing only what we want to see
What is self fulfilling prophecy - Correct Answers -The way our attitudes and
expectations come through in the way we communicate
We act towards others according to the way we escape the then to respond
Ethnocentrism - Correct Answers -Regard ourselves and our culture customs or religion
as inherently superior to others
Tolerance - Correct Answers -The virtue that helps us respect and relate well to people
of diverse backgrounds
What are the sizing up skills - Correct Answers -PPOL
Positioning
Posturing
Observing
Listening
What is positioning - Correct Answers -Putting yourself in the best possible safe place to
see and hear inmates
What is a proper distance between you and an inmate - Correct Answers -5-6 feet
What is posturing - Correct Answers -The way you physically present yourself
Stand Erect
Eliminating distracting behaviors
Incline slightly forward
What is observing? - Correct Answers -A preventative measure. You are looking for
behavior appearance and environment
Remember that observing is a preventive measure used to avoid dangerous situations
or assaults.
