IAAP CAP Exam Study Guide 2025-2026 \Updated
Questions and Accurate Answers \Verified 100%
\Graded A+
types of office documents correspondence, reference documents, reports, proposals
any written or digital communication between two or
correspondence more parties that can take the following forms:
business letters, emails, texts, IMs, voicemails, notes,
memos,
postcards
docs that record information for future reference.
reference documents These can include sales invoices, executive orders,
newspaper articles, product specifications. should be
well-
researched and can include photos
informational or analytical. informational _ provide data, facts, and
reports information
without analysis or recommendations. analytical _ provide
data analysis about trends and operations to form a
conclusion
persuasive reports that offer ideas or actions to the
proposals
reader for consideration; all _ are action documents that
recommend a course of action
document that describes work to be performed. should
scope of work contain any milestones, reports, deliverables, and end
products expected to be provided by the performing
party and should contain a timeline
gathering data and information you need before
prewriting drafting, including: determining purpose, identifying
audience, deciding on format and distribution
method,
conducting research, brainstorming, outlining
,editing process of reviewing your work to see if the content is clear -
evaluating content
proofreading checking for punctuation, grammar, and spelling mistakes -
guaranteeing accuracy
Spell
Check
START strategy - proofreading Tag
Team
Approach line
by line Read
out loud
Take a break
communicate factual information that must be part of
formal documents
official record. follow a specific style and format.
informal documents for casual communication that can still be used to discuss
business
reports (progress, analytical, compliance); proposals
types of formal documents
(sales, analytical, formal, internal, external, RFP);
planning documents; memos; business letters; flyer
types of informal documents informal report (executive summary); texting/IM
collection of information on a sheet or display in the
chart
form of a graph, table, or diagram
line chart show data trends during a certain period
bar chart compare data
pie chart visual for showing percentages
column charts visual comparisons between data intervals
scatter plot visual that uses dots to represent values for two different
variables
hierarchical representations of a department,
organizational chart
organization, or other entity showing relationship
between objects
Microsoft Publisher design software for graphic design and has layout and
typography tools
smallest physical object in an image; the more pixels
pixel
an image contains, generally the higher the resolution,
clarity, and level of visible detail
PAR pixel aspect ratio - also called DAR; defines an image's width-to-
height ratio
DPI dots per inch; measure of pixel density (PPI)
, font complete assortment of characters in a specific style of a
specific typeface
typeface specific design of an alphabet
internal communication pieces; communicates internal,
memos
confidential, sensitive information
transactional documents legally-binding records relating to transactions between
businesses and their clients
types of financial reports income statements, balance sheets, cash flow statements, owner's
equity
show the revenue and expenses of an organization
income statements
during a certain period (monthly, quarterly, or annually)
snapshots of an organization's financial position,
balance sheets
comparing assets, liabilities, and owner's equity
cash flow statements show sources of income as well as describe cash expenses
during a certain period
owner's equity statements that reveal the owner's capital at the beginning and
ending of a period
date, time, location, names of attendees and
parts of meeting minutes absentees, confirmation a quorum is present, previous
minutes' approval or revision, summaries of
discussions, motions made or votes taken
Questions and Accurate Answers \Verified 100%
\Graded A+
types of office documents correspondence, reference documents, reports, proposals
any written or digital communication between two or
correspondence more parties that can take the following forms:
business letters, emails, texts, IMs, voicemails, notes,
memos,
postcards
docs that record information for future reference.
reference documents These can include sales invoices, executive orders,
newspaper articles, product specifications. should be
well-
researched and can include photos
informational or analytical. informational _ provide data, facts, and
reports information
without analysis or recommendations. analytical _ provide
data analysis about trends and operations to form a
conclusion
persuasive reports that offer ideas or actions to the
proposals
reader for consideration; all _ are action documents that
recommend a course of action
document that describes work to be performed. should
scope of work contain any milestones, reports, deliverables, and end
products expected to be provided by the performing
party and should contain a timeline
gathering data and information you need before
prewriting drafting, including: determining purpose, identifying
audience, deciding on format and distribution
method,
conducting research, brainstorming, outlining
,editing process of reviewing your work to see if the content is clear -
evaluating content
proofreading checking for punctuation, grammar, and spelling mistakes -
guaranteeing accuracy
Spell
Check
START strategy - proofreading Tag
Team
Approach line
by line Read
out loud
Take a break
communicate factual information that must be part of
formal documents
official record. follow a specific style and format.
informal documents for casual communication that can still be used to discuss
business
reports (progress, analytical, compliance); proposals
types of formal documents
(sales, analytical, formal, internal, external, RFP);
planning documents; memos; business letters; flyer
types of informal documents informal report (executive summary); texting/IM
collection of information on a sheet or display in the
chart
form of a graph, table, or diagram
line chart show data trends during a certain period
bar chart compare data
pie chart visual for showing percentages
column charts visual comparisons between data intervals
scatter plot visual that uses dots to represent values for two different
variables
hierarchical representations of a department,
organizational chart
organization, or other entity showing relationship
between objects
Microsoft Publisher design software for graphic design and has layout and
typography tools
smallest physical object in an image; the more pixels
pixel
an image contains, generally the higher the resolution,
clarity, and level of visible detail
PAR pixel aspect ratio - also called DAR; defines an image's width-to-
height ratio
DPI dots per inch; measure of pixel density (PPI)
, font complete assortment of characters in a specific style of a
specific typeface
typeface specific design of an alphabet
internal communication pieces; communicates internal,
memos
confidential, sensitive information
transactional documents legally-binding records relating to transactions between
businesses and their clients
types of financial reports income statements, balance sheets, cash flow statements, owner's
equity
show the revenue and expenses of an organization
income statements
during a certain period (monthly, quarterly, or annually)
snapshots of an organization's financial position,
balance sheets
comparing assets, liabilities, and owner's equity
cash flow statements show sources of income as well as describe cash expenses
during a certain period
owner's equity statements that reveal the owner's capital at the beginning and
ending of a period
date, time, location, names of attendees and
parts of meeting minutes absentees, confirmation a quorum is present, previous
minutes' approval or revision, summaries of
discussions, motions made or votes taken
