ISA 235 FINAL EXAM: MCGUIRE QUESTIONS &
ANSWERS
procedures/software - Answer -in terms of the five components of an information
system described in the book, __________ is/are to people as __________ is/are to
hardware?
less efficient - Answer -process quality can be measured in two dimensions. If two
versions of a business process create the same outcome, the higher cost version is
__________
context - Answer -data becomes information as it is given __________
MIS - Answer -the development and use of information systems to help achieve
business goals and objectives. MIS is a field of study. MIS is functional area of business
(like accounting, marketing etc.) It plays the role of a support activity according to
Porter's value chain model
What is true about business processes? - Answer -the processes implementing a value
chain must create sufficient value to cover their costs
What are non-routine cognitive skills? - Answer -abstract reasoning, collaboration,
ability to experiment, systems thinking
drawing a process diagram using BPMN would require which non-routine cognitive
skill? - Answer -abstract reasoning
the set of activities done by a single person or type of person in the process - Answer -
in a business process model which contains swim lanes, the purpose of the lanes is to
illustrate __________
launching a unique product targeted at a section of consumers - Answer -what is an
example of a competitive strategy employed by a firm?
linux - Answer -which operating system was developed by the open source
community?
what is true about native apps? - Answer -they only run on the operation system for
which they are programmed
all the above - Answer -Which of the following is not true of IT driven competitive
advantage? A. Technical innovation through information technology is a common
source of competitive advantage B. IT driven changes to Value and Supply chains are
common focus areas for competitive improvements C. Commoditization is mostly
,unavoidable D. Customer focused IT driven advantages generally are harder to sustain
than internal ones E. All of the above are true
What is true about client server applications? - Answer -there are typically more clients
than servers, thin clients are generally preferable to thick clients, the web browser is a
thin client when considering web based applications
native, desktop applications such as Microsoft office can also be called __________ -
Answer -thick client applications
if the operating system on my laptop allows me to install a second operating system on
top of it and run whichever OS i want, which type of virtualization am i using? - Answer
-pc virtualization
data model - Answer -this is a graphical map or diagram that illustrates data tables and
their relationships
name some valid sql operations - Answer -select, insert, update, delete
they are currently much less prevalent in companies than relations DBMSs - Answer -
what is true bout NoSQL DBMSs
true - Answer -supply chains are sets of interlinked value chains. true or false
true - Answer -a repository can be printed records stored in a shoebox or a collection of
files in the cloud. true or false.
true - Answer -Googles search engine is an example of a database application which is
also a client server application. true or false.
true - Answer -in a relational database, one too many relationships are created by
storing the primary key from the table on the one side of the relationship as a foreign
key in the table on the many side. true or false.
false - Answer -smart phones cannot serve as thick clients in client server applications.
true or false.
false - Answer -application programs must be processed by both clients and servers.
true or false.
true - Answer -value chains exist in service-oriented companies. true or false.
false - Answer -each stage of the generic value chain accumulates costs and reduces
the value of the product. true or false.
, false - Answer -NoSQL databases are easier to use by business professionals than
relational because they do not use SQL to query data. true or false.
false - Answer -Native apps run within a web browser. true or false
false - Answer -hadoop is a relational DBMS. true or false.
false - Answer -when activities formerly done by people following procedures are
moved to computers that perform the work by following instructions in software, the
activities are said to be systematized. true or false.
one of the differences between human and computer communication is that human
communication consists of words, whereas computer communications consist of
__________, the fundamental information units of computers - Answer -bits
the book defined the cloud as "the elastic of pooled computer resources that are
accessed via Internet protocols", the term elastic refers to __________ - Answer -the
ability to add or remove resources leased as needed
ethernet is a(n) __________ technology? - Answer -local area network
what is likely to be a consequence of cloud computing in the future? - Answer -the cost
of obtaining elastic resources will decrease
one thing that most enterprise systems have in common is __________ - Answer -all
data is stored in a single database
ERP vendors typically will no longer support the customized part of the system,
customization is time consuming and expensive, customization typically has to be
redone before an new release of the ERP system can be used - Answer -companies
tend to avoid customization of ERP software to fit their business processes when
installing ERP systems for __________
it is a very expensive process - Answer -which of the following statements is true of
business process reengineering
difficult to determine which values are most current or accurate, inconsistent, data may
need to be changed in multiple places - Answer -what are potential problems with
redundant information?
social media communities differ from regular communities because __________ -
Answer -they are based on mutual interests of users
condescending responses to comments from content contributors can generate a
__________ - Answer -strong backlash
ANSWERS
procedures/software - Answer -in terms of the five components of an information
system described in the book, __________ is/are to people as __________ is/are to
hardware?
less efficient - Answer -process quality can be measured in two dimensions. If two
versions of a business process create the same outcome, the higher cost version is
__________
context - Answer -data becomes information as it is given __________
MIS - Answer -the development and use of information systems to help achieve
business goals and objectives. MIS is a field of study. MIS is functional area of business
(like accounting, marketing etc.) It plays the role of a support activity according to
Porter's value chain model
What is true about business processes? - Answer -the processes implementing a value
chain must create sufficient value to cover their costs
What are non-routine cognitive skills? - Answer -abstract reasoning, collaboration,
ability to experiment, systems thinking
drawing a process diagram using BPMN would require which non-routine cognitive
skill? - Answer -abstract reasoning
the set of activities done by a single person or type of person in the process - Answer -
in a business process model which contains swim lanes, the purpose of the lanes is to
illustrate __________
launching a unique product targeted at a section of consumers - Answer -what is an
example of a competitive strategy employed by a firm?
linux - Answer -which operating system was developed by the open source
community?
what is true about native apps? - Answer -they only run on the operation system for
which they are programmed
all the above - Answer -Which of the following is not true of IT driven competitive
advantage? A. Technical innovation through information technology is a common
source of competitive advantage B. IT driven changes to Value and Supply chains are
common focus areas for competitive improvements C. Commoditization is mostly
,unavoidable D. Customer focused IT driven advantages generally are harder to sustain
than internal ones E. All of the above are true
What is true about client server applications? - Answer -there are typically more clients
than servers, thin clients are generally preferable to thick clients, the web browser is a
thin client when considering web based applications
native, desktop applications such as Microsoft office can also be called __________ -
Answer -thick client applications
if the operating system on my laptop allows me to install a second operating system on
top of it and run whichever OS i want, which type of virtualization am i using? - Answer
-pc virtualization
data model - Answer -this is a graphical map or diagram that illustrates data tables and
their relationships
name some valid sql operations - Answer -select, insert, update, delete
they are currently much less prevalent in companies than relations DBMSs - Answer -
what is true bout NoSQL DBMSs
true - Answer -supply chains are sets of interlinked value chains. true or false
true - Answer -a repository can be printed records stored in a shoebox or a collection of
files in the cloud. true or false.
true - Answer -Googles search engine is an example of a database application which is
also a client server application. true or false.
true - Answer -in a relational database, one too many relationships are created by
storing the primary key from the table on the one side of the relationship as a foreign
key in the table on the many side. true or false.
false - Answer -smart phones cannot serve as thick clients in client server applications.
true or false.
false - Answer -application programs must be processed by both clients and servers.
true or false.
true - Answer -value chains exist in service-oriented companies. true or false.
false - Answer -each stage of the generic value chain accumulates costs and reduces
the value of the product. true or false.
, false - Answer -NoSQL databases are easier to use by business professionals than
relational because they do not use SQL to query data. true or false.
false - Answer -Native apps run within a web browser. true or false
false - Answer -hadoop is a relational DBMS. true or false.
false - Answer -when activities formerly done by people following procedures are
moved to computers that perform the work by following instructions in software, the
activities are said to be systematized. true or false.
one of the differences between human and computer communication is that human
communication consists of words, whereas computer communications consist of
__________, the fundamental information units of computers - Answer -bits
the book defined the cloud as "the elastic of pooled computer resources that are
accessed via Internet protocols", the term elastic refers to __________ - Answer -the
ability to add or remove resources leased as needed
ethernet is a(n) __________ technology? - Answer -local area network
what is likely to be a consequence of cloud computing in the future? - Answer -the cost
of obtaining elastic resources will decrease
one thing that most enterprise systems have in common is __________ - Answer -all
data is stored in a single database
ERP vendors typically will no longer support the customized part of the system,
customization is time consuming and expensive, customization typically has to be
redone before an new release of the ERP system can be used - Answer -companies
tend to avoid customization of ERP software to fit their business processes when
installing ERP systems for __________
it is a very expensive process - Answer -which of the following statements is true of
business process reengineering
difficult to determine which values are most current or accurate, inconsistent, data may
need to be changed in multiple places - Answer -what are potential problems with
redundant information?
social media communities differ from regular communities because __________ -
Answer -they are based on mutual interests of users
condescending responses to comments from content contributors can generate a
__________ - Answer -strong backlash
