MGMT 3600 PRACTICE FINAL EXAM QUESTIONS
A ________ is an individual's beliefs about the terms and conditions of a reciprocal exchange
agreement between him- or herself and an employer. - Answer -Answer: psychological contract
According to ASA theory, what is an important consideration in selection? - Answer -Answer: That
the applicant's values are aligned with the company's values.
When the acquired firm has a weak culture, and the acquiring firm has a strong and successful
culture, it is best to use the ________ merger strategy. - Answer -Answer: assimilation
According to the attraction-selection-attrition (ASA) theory, job applicants - Answer -Answer: avoid
employment in companies whose values seem incompatible with their own values.
________ occurs when employees at the acquired company willingly embrace the cultural values
of the acquiring organization. - Answer -Answer: Assimilation
Corporate leaders hope ________ will eventually become the organization's culture and guide the
organization's decisions and actions. - Answer -Answer: espoused values
The three stages of organizational socialization, in order, are - Answer -Answer: pre-employment,
encounter, and role management.
Which of the following work settings represents a more collaborative culture? - Answer -Answer:
more team space
The process of organizational socialization begins - Answer -Answer: long before the first day of
work for the organization.
Which one of the following is true about strong cultures? - Answer -Answer: They have a stable
workforce.
When an organization is successful in its markets and is performing well, which of the following is
an effective way to create an urgency for change? - Answer -Answer: Create a future vision of a
better organization.
Cross-cultural differences suggest that organizations adopt a(n) ________ to effectively manage
change. - Answer -Answer: contingency perspective
An employee's readiness for change depends on which model of individual behavior? - Answer -
Answer: the MARS model
One important driver for organizational change is ________, meaning that leaders continually urge
employees to strive for higher standards or better practices. - Answer -Answer: divine discontent
BusCorp wants to introduce a new procedure for processing customer requests. This will require
employees to break their old routines and adopt new role patterns. BusCorp should use the
________ strategy to produce change self-efficacy. - Answer -Answer: learning
A cross-cultural perspective of organizational change would recognize that - Answer -Answer:
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, change is seen as cyclical in many cultures.
Refreezing refers to - Answer -Answer: aligning the organization's systems with the desired
behaviors to support and reinforce the new role patterns.
One problem that communication, learning, and employee involvement have in minimizing
resistance to change is that they - Answer -Answer: are time-consuming.
Appreciative inquiry is often a(n) ________, which adopts a whole systems perspective. - Answer
-Answer: large group intervention
The status quo bias is a form of which type of resistance to change? - Answer -Answer: fear of the
unknown
Which of the following describes the systematic research anchor? - Answer -Answer: OB should
study organizations by forming questions, collecting data, and testing hypotheses against those
data.
Which of these statements is true about the field of organizational behavior (OB)? - Answer -
Answer: It examines how individuals and teams in organizations relate to one another and to their
counterparts in other organizations.
Which of the following is a reason that the study of OB is important for students? - Answer -
Answer: The topics OB studies relate to skills that are highly valued by employers.
________ refers to how well employees take the initiative to anticipate and introduce new work
patterns that benefit the organization. - Answer -Answer: Proactive task performance
In the field of organizational behavior, organizations are described as - Answer -Answer: groups of
people who work interdependently toward some purpose.
Which of the following refers to the fact that motivation is goal-directed, not random? - Answer -
Answer: direction
The topic of corporate social responsibility is most closely associated with the ________
perspective. - Answer -Answer: stakeholder
Aptitudes and learned capabilities are part of a person's overall - Answer -Answer: ability.
What does OB view as the most important ingredient in the organization's process of transforming
inputs to outputs? - Answer -Answer: human capital
Organizational behavior emerged as a distinct field - Answer -Answer: in the early 1940s.
Ceremonies are - Answer -Answer: more formal artifacts than rituals.
The preemployment stage of organizational socialization would be more effective if - Answer -
Answer: employers and job applicants gave and received accurate information about each other.
________ refers to an organization's moral obligation toward all of its stakeholders. - Answer -
Answer: Corporate social responsibility
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A ________ is an individual's beliefs about the terms and conditions of a reciprocal exchange
agreement between him- or herself and an employer. - Answer -Answer: psychological contract
According to ASA theory, what is an important consideration in selection? - Answer -Answer: That
the applicant's values are aligned with the company's values.
When the acquired firm has a weak culture, and the acquiring firm has a strong and successful
culture, it is best to use the ________ merger strategy. - Answer -Answer: assimilation
According to the attraction-selection-attrition (ASA) theory, job applicants - Answer -Answer: avoid
employment in companies whose values seem incompatible with their own values.
________ occurs when employees at the acquired company willingly embrace the cultural values
of the acquiring organization. - Answer -Answer: Assimilation
Corporate leaders hope ________ will eventually become the organization's culture and guide the
organization's decisions and actions. - Answer -Answer: espoused values
The three stages of organizational socialization, in order, are - Answer -Answer: pre-employment,
encounter, and role management.
Which of the following work settings represents a more collaborative culture? - Answer -Answer:
more team space
The process of organizational socialization begins - Answer -Answer: long before the first day of
work for the organization.
Which one of the following is true about strong cultures? - Answer -Answer: They have a stable
workforce.
When an organization is successful in its markets and is performing well, which of the following is
an effective way to create an urgency for change? - Answer -Answer: Create a future vision of a
better organization.
Cross-cultural differences suggest that organizations adopt a(n) ________ to effectively manage
change. - Answer -Answer: contingency perspective
An employee's readiness for change depends on which model of individual behavior? - Answer -
Answer: the MARS model
One important driver for organizational change is ________, meaning that leaders continually urge
employees to strive for higher standards or better practices. - Answer -Answer: divine discontent
BusCorp wants to introduce a new procedure for processing customer requests. This will require
employees to break their old routines and adopt new role patterns. BusCorp should use the
________ strategy to produce change self-efficacy. - Answer -Answer: learning
A cross-cultural perspective of organizational change would recognize that - Answer -Answer:
1/7
, change is seen as cyclical in many cultures.
Refreezing refers to - Answer -Answer: aligning the organization's systems with the desired
behaviors to support and reinforce the new role patterns.
One problem that communication, learning, and employee involvement have in minimizing
resistance to change is that they - Answer -Answer: are time-consuming.
Appreciative inquiry is often a(n) ________, which adopts a whole systems perspective. - Answer
-Answer: large group intervention
The status quo bias is a form of which type of resistance to change? - Answer -Answer: fear of the
unknown
Which of the following describes the systematic research anchor? - Answer -Answer: OB should
study organizations by forming questions, collecting data, and testing hypotheses against those
data.
Which of these statements is true about the field of organizational behavior (OB)? - Answer -
Answer: It examines how individuals and teams in organizations relate to one another and to their
counterparts in other organizations.
Which of the following is a reason that the study of OB is important for students? - Answer -
Answer: The topics OB studies relate to skills that are highly valued by employers.
________ refers to how well employees take the initiative to anticipate and introduce new work
patterns that benefit the organization. - Answer -Answer: Proactive task performance
In the field of organizational behavior, organizations are described as - Answer -Answer: groups of
people who work interdependently toward some purpose.
Which of the following refers to the fact that motivation is goal-directed, not random? - Answer -
Answer: direction
The topic of corporate social responsibility is most closely associated with the ________
perspective. - Answer -Answer: stakeholder
Aptitudes and learned capabilities are part of a person's overall - Answer -Answer: ability.
What does OB view as the most important ingredient in the organization's process of transforming
inputs to outputs? - Answer -Answer: human capital
Organizational behavior emerged as a distinct field - Answer -Answer: in the early 1940s.
Ceremonies are - Answer -Answer: more formal artifacts than rituals.
The preemployment stage of organizational socialization would be more effective if - Answer -
Answer: employers and job applicants gave and received accurate information about each other.
________ refers to an organization's moral obligation toward all of its stakeholders. - Answer -
Answer: Corporate social responsibility
2/7
