MGMT 3000 Exam questions and
answers graded A+
"Great Man" theory - ANS✅✅A theory of leadership that explained leadership by examining the
traits and characteristics of individuals considered to be historically great leaders.
Traits-based leadership theory - ANS✅✅A theory of leadership that tries to reveal a set of
universal traits and skills that are relevant in all leadership situations.Cognitive skillsA leader's ability
to gather and process large amounts of information, create suitable strategies, solve problems, and
make correct decisions.
Cognitive skills - ANS✅✅A leader's ability to gather and process large amounts of information,
create suitable strategies, solve problems, and make correct decisions.
Technical skills - ANS✅✅A leader's knowledge about an organization and job-related activities.
Interpersonal skills - ANS✅✅A leader's ability to interact with others.
character - ANS✅✅The core values and fundamental beliefs that drive behavior in variable
situations.
Leadership style - ANS✅✅The pattern of behaviors that leaders use in situations.
Leaders can engage in behavior that facilitates - ANS✅✅task achievement or in behavior that
fosters a productive relationship.
task-oriented behavior - ANS✅✅Behaviors that prioritize the accomplishment of a task in an
efficient and reliable way.
relations-oriented behavior - ANS✅✅Behaviors that prioritize interpersonal relationships, the
value of workers as humans, and a strong commitment to the unit and its mission.
managerial grid - ANS✅✅A two-dimensional grid showing leaders' different levels of task-oriented
and relations-oriented behavior, which results in particular styles of leadership.
,charismatic leaders - ANS✅✅Individuals who arouse strong followership through inspirational
visions and/or compelling personal attributes.
Transformational leadership - ANS✅✅A set of behaviors that leaders use to transform or change
their organization and individuals for the better.
Transactional leadership - ANS✅✅The process by which a leader provides something to
subordinates in return for something the subordinates want.
contingent reward - ANS✅✅The exchange process between leaders and followers in which leaders
offer rewards to subordinates in exchange for their services.
management-by-exception - ANS✅✅A method of leadership done passively or actively that
prescribes when leaders should intervene to increase a subordinate's effort to meet standards.
leader-member exchange theory - ANS✅✅A method of leadership in which leaders treat each
follower differently, and as a result, develop unique relationships with each member.
Relationship life cycle - ANS✅✅A concept marked by the stranger, acquaintance, and mature
partnership phases in which a leader and follower undergo a process that dictates whether followers
become part of the in-group or out-group.
Relationship life cycle: In-Group or Out-Group? - ANS✅✅oPhases in which a leader and follower
undergo a process that dictates whether followers become part of the in-group or out-group
1.Stranger phase - Leaders and subordinate interactions are formal and based on organizational
policies
2.Acquaintance phase - When a leader offers the subordinate a chance to increase his or her
responsibility in the group and the subordinate must accept the new role
3.Mature partnership phase - Leaders and followers develop strong mutual trust, respect, and
obligations
Fiedler contingency model - ANS✅✅A contingency theory in which leaders are more effective
depending on the favorability of a leadership situation, which is described by leader-member
relations, task structure, and positional power of the leader. It is important to note that this
particular theory proposed that leaders are incapable of changing their styles to adapt to a situation.
, Rather than leaders adapting, Fiedler suggests that the situation should be changed to match the
leader, or the leader should be replaced to match the situation.
Situational leadership - ANS✅✅A leadership theory based on the interplay among (1) the amount
of task-related behaviors a leader exhibits; (2) the amount of relationship-related behaviors a leader
exhibits; and (3) the level at which followers are mature enough to perform a specific task, function,
or objective.
path-goal theory of leadership - ANS✅✅A theory that states that the most important aspect in
leadership is the follower's expectation that a task can be accomplished and that it will lead to
rewards.
The degree to which followers feel certain of their ability to complete a task and gain rewards
depends on three factors: - ANS✅✅(1)the characteristics of the task;
(2)the characteristics of the followers; and
(3)the behaviors of the leader.
leadership substitutes - ANS✅✅Aspects of a situation that render leadership unnecessary.
leadership neutralizers - ANS✅✅Aspects of a situation that hinder a leader's ability to act a
particular way.
CH 13 - ANS✅✅
emotional intelligence - ANS✅✅The capacity for recognizing our own feelings and those of others,
for motivating ourselves, and for managing our emotions and relationships in a productive manner.
Emotional intelligence consists of four components that can be learned and improved over time: -
ANS✅✅self-awareness, self-management, social awareness, and relationship management
Personality - ANS✅✅A system of enduring inner characteristics, tendencies, and temperaments
that are both inherited and shaped by social, cultural, and environmental factors.
locus of control - ANS✅✅The extent to which an individual believes that he or she can control or
influence the outcome of events.
answers graded A+
"Great Man" theory - ANS✅✅A theory of leadership that explained leadership by examining the
traits and characteristics of individuals considered to be historically great leaders.
Traits-based leadership theory - ANS✅✅A theory of leadership that tries to reveal a set of
universal traits and skills that are relevant in all leadership situations.Cognitive skillsA leader's ability
to gather and process large amounts of information, create suitable strategies, solve problems, and
make correct decisions.
Cognitive skills - ANS✅✅A leader's ability to gather and process large amounts of information,
create suitable strategies, solve problems, and make correct decisions.
Technical skills - ANS✅✅A leader's knowledge about an organization and job-related activities.
Interpersonal skills - ANS✅✅A leader's ability to interact with others.
character - ANS✅✅The core values and fundamental beliefs that drive behavior in variable
situations.
Leadership style - ANS✅✅The pattern of behaviors that leaders use in situations.
Leaders can engage in behavior that facilitates - ANS✅✅task achievement or in behavior that
fosters a productive relationship.
task-oriented behavior - ANS✅✅Behaviors that prioritize the accomplishment of a task in an
efficient and reliable way.
relations-oriented behavior - ANS✅✅Behaviors that prioritize interpersonal relationships, the
value of workers as humans, and a strong commitment to the unit and its mission.
managerial grid - ANS✅✅A two-dimensional grid showing leaders' different levels of task-oriented
and relations-oriented behavior, which results in particular styles of leadership.
,charismatic leaders - ANS✅✅Individuals who arouse strong followership through inspirational
visions and/or compelling personal attributes.
Transformational leadership - ANS✅✅A set of behaviors that leaders use to transform or change
their organization and individuals for the better.
Transactional leadership - ANS✅✅The process by which a leader provides something to
subordinates in return for something the subordinates want.
contingent reward - ANS✅✅The exchange process between leaders and followers in which leaders
offer rewards to subordinates in exchange for their services.
management-by-exception - ANS✅✅A method of leadership done passively or actively that
prescribes when leaders should intervene to increase a subordinate's effort to meet standards.
leader-member exchange theory - ANS✅✅A method of leadership in which leaders treat each
follower differently, and as a result, develop unique relationships with each member.
Relationship life cycle - ANS✅✅A concept marked by the stranger, acquaintance, and mature
partnership phases in which a leader and follower undergo a process that dictates whether followers
become part of the in-group or out-group.
Relationship life cycle: In-Group or Out-Group? - ANS✅✅oPhases in which a leader and follower
undergo a process that dictates whether followers become part of the in-group or out-group
1.Stranger phase - Leaders and subordinate interactions are formal and based on organizational
policies
2.Acquaintance phase - When a leader offers the subordinate a chance to increase his or her
responsibility in the group and the subordinate must accept the new role
3.Mature partnership phase - Leaders and followers develop strong mutual trust, respect, and
obligations
Fiedler contingency model - ANS✅✅A contingency theory in which leaders are more effective
depending on the favorability of a leadership situation, which is described by leader-member
relations, task structure, and positional power of the leader. It is important to note that this
particular theory proposed that leaders are incapable of changing their styles to adapt to a situation.
, Rather than leaders adapting, Fiedler suggests that the situation should be changed to match the
leader, or the leader should be replaced to match the situation.
Situational leadership - ANS✅✅A leadership theory based on the interplay among (1) the amount
of task-related behaviors a leader exhibits; (2) the amount of relationship-related behaviors a leader
exhibits; and (3) the level at which followers are mature enough to perform a specific task, function,
or objective.
path-goal theory of leadership - ANS✅✅A theory that states that the most important aspect in
leadership is the follower's expectation that a task can be accomplished and that it will lead to
rewards.
The degree to which followers feel certain of their ability to complete a task and gain rewards
depends on three factors: - ANS✅✅(1)the characteristics of the task;
(2)the characteristics of the followers; and
(3)the behaviors of the leader.
leadership substitutes - ANS✅✅Aspects of a situation that render leadership unnecessary.
leadership neutralizers - ANS✅✅Aspects of a situation that hinder a leader's ability to act a
particular way.
CH 13 - ANS✅✅
emotional intelligence - ANS✅✅The capacity for recognizing our own feelings and those of others,
for motivating ourselves, and for managing our emotions and relationships in a productive manner.
Emotional intelligence consists of four components that can be learned and improved over time: -
ANS✅✅self-awareness, self-management, social awareness, and relationship management
Personality - ANS✅✅A system of enduring inner characteristics, tendencies, and temperaments
that are both inherited and shaped by social, cultural, and environmental factors.
locus of control - ANS✅✅The extent to which an individual believes that he or she can control or
influence the outcome of events.
