MGMT 3000 Exam questions and
answers graded A+
Human resource mangement - ANS✅✅process of managing an organization's employees.
-includes all aspects of people's managment to effectively meet an organizational's goal
Role of HRM - ANS✅✅-drives organizational performance
-human capital drives competitive advantage
Human capital - ANS✅✅the economic value of the combined knowledge, experience, skills, and
capabilities of employees
HRM Goals - ANS✅✅-find the right people
-maintain an effective workforce
-manage talent
Employement Law - ANS✅✅laws ensure equal opportunity, stop discrimination, and define
government enforcement agencies
Discrimination - ANS✅✅hiring or promoting applicant based on criteria that are not job relevant
and, by law, is illegal
Affirmative action - ANS✅✅requires some employers to take positive steps to guarantee equal
employment opportunties for people within protected groups
Equal Employment Opportunity Commission (EEOC) - ANS✅✅created by the federal government
to assist organizations and employees in the understanding and enforcement of employment law
- federal, state, and local government
Equal Pay Act (1963) - ANS✅✅cannot discriminate in pay based on sex
Title 9, Civil Rights Act (1964) - ANS✅✅prohibits discrimination in employment based on race,
color, religion, sex, or national origin
,-created EEOC
-includes pregnancy, sexual identity, and sexual orientation
Age Discrimination in Employment Act (1967) - ANS✅✅prohibits discrimination based on age
American with Disabilites Act (1990) - ANS✅✅prohibits discrimination against qualified diabled
people and must provide reasonable accommodations
Occupational Safety and Health Act (1970) - ANS✅✅established mandatory safety and health
standards in organizations
Family and Medical Leave Act (1993) - ANS✅✅employers must provide up to 12 weeks of unpaid
leave for childbrith, adoption, personal/family emergency
Patient Protection and Affordable Care Act (2010) - ANS✅✅employers required to prodvide health
insurance or pay a fee.
-requires preexisting conditions to be covered
HR planning - ANS✅✅the forecasting of HR needs and the projected matching of individuals with
expected vacancies
atmching model - ANS✅✅match between what the organization has to offer and the needs of the
individual
recruiting - ANS✅✅the activity of identifying and soliciting individuals either from within or
outside an organization to fill job vacancies or staff for growth
job analysis - ANS✅✅gathering information abou the essential duties, tasks, responsibilities, and
context of the job in addition to needed knowledge, skills, and abilities
job description - ANS✅✅documentation of the tasks, duties, and responsibilities of a job
job posting - ANS✅✅an official advertisement of job openings to inform job seekers of the
opportunity
, selection - ANS✅✅process employers use to assess applicant to determine the fit between the job
and applicant
-application form, interview, employment tests
virtual recruitment - ANS✅✅becoming popular - about 60% of recruiters use video technology in
the interview process
structured interview - ANS✅✅set of standardized questions that are asked of every applicant so
comparisons can easily be made
unstructured interview - ANS✅✅interviewer askes questions as they come to mind.
-impossible to compare one candidate to another
behavioral questions - ANS✅✅ask candidates to describe how they have performed in the past
situational questions - ANS✅✅ask candidates how they would behave in a particular situation
employment tests - ANS✅✅such as cognitive ability tests, physical ability tests, personality
inventories, and other assessments
background check - ANS✅✅search a candidates background such as criminal record, credit history,
and other indications of honesty, integrity, and stability
Training - ANS✅✅teaching employee the skills, abilities, knowledge to perform current job
-on-the-job training
development - ANS✅✅developing employees for future promotions
performance appraisal - ANS✅✅observing and evaluating employee performance, recording
assessment, and providing feedback
answers graded A+
Human resource mangement - ANS✅✅process of managing an organization's employees.
-includes all aspects of people's managment to effectively meet an organizational's goal
Role of HRM - ANS✅✅-drives organizational performance
-human capital drives competitive advantage
Human capital - ANS✅✅the economic value of the combined knowledge, experience, skills, and
capabilities of employees
HRM Goals - ANS✅✅-find the right people
-maintain an effective workforce
-manage talent
Employement Law - ANS✅✅laws ensure equal opportunity, stop discrimination, and define
government enforcement agencies
Discrimination - ANS✅✅hiring or promoting applicant based on criteria that are not job relevant
and, by law, is illegal
Affirmative action - ANS✅✅requires some employers to take positive steps to guarantee equal
employment opportunties for people within protected groups
Equal Employment Opportunity Commission (EEOC) - ANS✅✅created by the federal government
to assist organizations and employees in the understanding and enforcement of employment law
- federal, state, and local government
Equal Pay Act (1963) - ANS✅✅cannot discriminate in pay based on sex
Title 9, Civil Rights Act (1964) - ANS✅✅prohibits discrimination in employment based on race,
color, religion, sex, or national origin
,-created EEOC
-includes pregnancy, sexual identity, and sexual orientation
Age Discrimination in Employment Act (1967) - ANS✅✅prohibits discrimination based on age
American with Disabilites Act (1990) - ANS✅✅prohibits discrimination against qualified diabled
people and must provide reasonable accommodations
Occupational Safety and Health Act (1970) - ANS✅✅established mandatory safety and health
standards in organizations
Family and Medical Leave Act (1993) - ANS✅✅employers must provide up to 12 weeks of unpaid
leave for childbrith, adoption, personal/family emergency
Patient Protection and Affordable Care Act (2010) - ANS✅✅employers required to prodvide health
insurance or pay a fee.
-requires preexisting conditions to be covered
HR planning - ANS✅✅the forecasting of HR needs and the projected matching of individuals with
expected vacancies
atmching model - ANS✅✅match between what the organization has to offer and the needs of the
individual
recruiting - ANS✅✅the activity of identifying and soliciting individuals either from within or
outside an organization to fill job vacancies or staff for growth
job analysis - ANS✅✅gathering information abou the essential duties, tasks, responsibilities, and
context of the job in addition to needed knowledge, skills, and abilities
job description - ANS✅✅documentation of the tasks, duties, and responsibilities of a job
job posting - ANS✅✅an official advertisement of job openings to inform job seekers of the
opportunity
, selection - ANS✅✅process employers use to assess applicant to determine the fit between the job
and applicant
-application form, interview, employment tests
virtual recruitment - ANS✅✅becoming popular - about 60% of recruiters use video technology in
the interview process
structured interview - ANS✅✅set of standardized questions that are asked of every applicant so
comparisons can easily be made
unstructured interview - ANS✅✅interviewer askes questions as they come to mind.
-impossible to compare one candidate to another
behavioral questions - ANS✅✅ask candidates to describe how they have performed in the past
situational questions - ANS✅✅ask candidates how they would behave in a particular situation
employment tests - ANS✅✅such as cognitive ability tests, physical ability tests, personality
inventories, and other assessments
background check - ANS✅✅search a candidates background such as criminal record, credit history,
and other indications of honesty, integrity, and stability
Training - ANS✅✅teaching employee the skills, abilities, knowledge to perform current job
-on-the-job training
development - ANS✅✅developing employees for future promotions
performance appraisal - ANS✅✅observing and evaluating employee performance, recording
assessment, and providing feedback
