Essentials of Organizational Behavior, 16th Edition – Stephen P. Robbins & Timothy A. Judge – Complete Test Bank with Answers

Test Bank 8



by Maggie Niland Glass
8 8 8




Essentials of Organiz 8 8




ational Behavior 8



Sixteenth Edition 8




Robbins/Judge




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8work8and8is8not8permitted.8The8work8and8materials8from8it8should8never8be8made8available8
to8students8except8by8instructors8using8the8accompanying8text8in8their8classes.8All8recipient
s8of8this8work8are8expected8to8abide8by8these8restrictions8and8to8honor8the8intended8pedago
gical8purposes8and8the8needs8of8other8instructors8who8rely8on8these8materials.


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,Essentials8of8Organizational8Behavior,816e8(Robbins
)8Chapter81 What8Is8Organizational8Behavior?

1) The8impact8of8what8three8areas8are8investigated8in8the8study8of8Organizational8Behavior?
A) Profit8structure,8organizational8complexity,8and8job8satisfaction
B) Individuals,8profit8structure,8and8job8satisfaction
C) Individuals,8groups,8and8job8satisfaction
D) Groups,8structure,8and8profit8structure
E) Individuals,8groups,8and8structure
8Answer:8 E
Explanation:8 OB8investigates8the8impact8that8individuals,8groups,8and8structures8have8on8behav
ior8within8organizations.
Diff:82
AACSB:8 Analytical8Thinking8Que
st.8Category:8 Concept
LO:8 8 1.18Define8organizational8behavior8(OB).

2) Which8of8the8following8is8NOT8a8core8topic8of8organizational8behavior?
A) Motivation
B) Attitude8development
C) Conflict
D) Resource8allocation
E) Work8design
8Answer:8 D
Explanation:8 OB8includes8the8core8topics8of8motivation,8leader8behavior8and8power,8interperso
nal8communication,8group8structure8and8processes,8personality,8emotions,8and8values,8attitude8d
evelopment8and8perception,8change8processes,8conflict8and8negotiation,8and8work8design.8It8doe
s8not8include8resource8allocation.
Diff:82
AACSB:8 Analytical8Thinking8Que
st.8Category:8 Concept
LO:8 8 1.18Define8organizational8behavior8(OB).




1
Copyright8©820258Pearson8Education,8Inc
.

, 3) According8to8a8study8by8Monster8(a8global8employment8company),8the8number8one8mo
st8frequently8desired8skill8in8applicants8was8 .
A) ethical
B) technical
C) communication
D) computer
E) accounting
8Answer:8 C
Explanation:8 Monster8mined8data8from8nearly8one8million8market-
wide8job8postings8to8identify8skills8that8were8most8often8sought8by8employers.8At8the8top8of8the
8list8was8communication8skills.8This8was8also8reiterated8by8Jeff8Weiner,8the8CEO8of8LinkedIn.
Diff:81
AACSB:8 Analytical8Thinking8Que
st.8Category:8 Concept
LO:8 8 1.18Define8organizational8behavior8(OB).

4) According8to8a8recent8large-scale8survey,858%8of8managers8did8NOT8receive8 .
A) pay8incentives
B) training
C) administrative8support
D) insurance
E) office8space
8Answer:8 B
Explanation:8 Fifty-
eight8percent8of8managers8reported8they8had8not8received8any8training8and825%8admitted8they8w
ere8not8ready8to8lead8others8when8they8were8given8the8role.
Diff:82
AACSB:8 Analytical8Thinking8Que
st.8Category:8 Concept
LO:8 8 1.18Define8organizational8behavior8(OB).

5) There8is8a8connection8between8companies8which8have8
8and8their8attention8to8organizational8behavior8principles.
A) high8turnover8rates
B) specialized8technical8processes
C) superior8financial8performance
D) long-lasting8CEOs
E) both8high8turnover8rates8and8long-
lasting8CEOs8Answer:8 C
Explanation:8 Companies8such8as8Lululemon,8the8Boston8Consulting8Group,8LinkedIn,8Zoom8V
ideo,8Google,8Facebook,8and8Southwest8Airlines8all8have8incorporated8the8concepts8of8organiza
tional8behavior8and8attribute8it8to8their8ability8to8generate8high8financial8outcomes.
Diff:82
AACSB:8 Analytical8Thinking8Que
st.8Category:8 Concept
LO:8 8 1.18Define8organizational8behavior8(OB).


2
Copyright8©820258Pearson8Education,8Inc
.