YMCA TRAINING STUDY QUESTIONS
AND ANSWERS
You receive a request for the date and time of the last check-in for a specific member. How do
you locate this information?
A) Unit Information --> Member Information --> Check-Ins
B) Search --> Check-In History
C) Unit Information --> History --> Facility Usage - ANSWER-C) Unit Information --> History -->
Facility Usage
In what instance is it okay to copy a person's picture ID (such as a driver's license)? Check all
that apply.
A) when using the Y under the AWAY program
B) when joining the Y as a SilverSneakers member
C) when coming across a positive SOS scan
D) when accepting an application for someone seeking financial assistance under the Open Y
E) when they visit the Y as a nonmember - ANSWER-C) when coming across a positive SOS scan
D) when accepting an application for someone seeking financial assistance under the Open Y
What two things are needed prior to someone (regardless of age) being issued a membership
scan card?
A) picture ID and signed liability waiver
B) signed liability waiver and picture taken in daxko
C) picture taken in daxko and member change form - ANSWER-B) signed liability waiver and
picture taken in daxko
,which membership types are offered at ALL of the YMCA of Columbia branches? Check all that
apply.
A) young adult association wide
B) adult association wide
C) family association wide
D) adult branch specific
E) family branch specific
F) senior association wide - ANSWER-A) young adult association wide
B) adult association wide
C) family association wide
as you are adding a new unit in daxko, the duplicate member check appears. this means that:
A) you entered the unit's billing information twice
B) pieces of the information entered match information for personal already in the daxko
database
C) you entered the children on the unit twice - ANSWER-B) pieces of the information entered
match information for personal already in the daxko database
an email address is required for membership and it must be entered in daxko, at least ONE per
unit
A) true
B) false - ANSWER-A) true
all branches have a barcode computer set-up for scanning members into the facility. what
username should be utilized for this particular computer?
A) the staff's username - whoever is working during that particular shift
B) the manager on duty should use his/her username
, C) the generic branch username - ANSWER-C) the generic branch username
you signed up a family membership today, but not all the persons listed on the unit were
present. what should you do to ensure that we acquire everything needed for the membership?
A) set up a note on the account stating that additional paperwork is needed for membership
B) set up an alert on the individual member's detail head, detailing what is still needed form
each person
C) all people on the membership must bee present at the time of joining - ANSWER-B) set up an
alert on the individual member's detail head, detailing what is still needed form each person
when someone comes in to join, what is required in Nationwide prior rot setting up a
membership?
A) batch screening, with picture
B) instant screening, without picture
C) individual screening, with picture - ANSWER-C) individual screening, with picture
"Nationwide Membership" allows who to utilize our branches at no extra cost?
A) anyone who has a YMCA membership
B) any eligible member of another Y in SC
C) any member within the Columbia Association, regardless of membership type
D) any eligible member of another Y in the United States - ANSWER-D) any eligible member of
another Y in the United States
Non-members may visit our facilities for $10/day - ANSWER-guest policy
any eligible YMCA member, whose association participates can visit for free as long as 51% of
their visits are at their home association - ANSWER-nationwide membership
someone comes in from Orangeburg to Downtown and scans in. it comes up as denied. Why is
it denied? - ANSWER-branch specific membership
AND ANSWERS
You receive a request for the date and time of the last check-in for a specific member. How do
you locate this information?
A) Unit Information --> Member Information --> Check-Ins
B) Search --> Check-In History
C) Unit Information --> History --> Facility Usage - ANSWER-C) Unit Information --> History -->
Facility Usage
In what instance is it okay to copy a person's picture ID (such as a driver's license)? Check all
that apply.
A) when using the Y under the AWAY program
B) when joining the Y as a SilverSneakers member
C) when coming across a positive SOS scan
D) when accepting an application for someone seeking financial assistance under the Open Y
E) when they visit the Y as a nonmember - ANSWER-C) when coming across a positive SOS scan
D) when accepting an application for someone seeking financial assistance under the Open Y
What two things are needed prior to someone (regardless of age) being issued a membership
scan card?
A) picture ID and signed liability waiver
B) signed liability waiver and picture taken in daxko
C) picture taken in daxko and member change form - ANSWER-B) signed liability waiver and
picture taken in daxko
,which membership types are offered at ALL of the YMCA of Columbia branches? Check all that
apply.
A) young adult association wide
B) adult association wide
C) family association wide
D) adult branch specific
E) family branch specific
F) senior association wide - ANSWER-A) young adult association wide
B) adult association wide
C) family association wide
as you are adding a new unit in daxko, the duplicate member check appears. this means that:
A) you entered the unit's billing information twice
B) pieces of the information entered match information for personal already in the daxko
database
C) you entered the children on the unit twice - ANSWER-B) pieces of the information entered
match information for personal already in the daxko database
an email address is required for membership and it must be entered in daxko, at least ONE per
unit
A) true
B) false - ANSWER-A) true
all branches have a barcode computer set-up for scanning members into the facility. what
username should be utilized for this particular computer?
A) the staff's username - whoever is working during that particular shift
B) the manager on duty should use his/her username
, C) the generic branch username - ANSWER-C) the generic branch username
you signed up a family membership today, but not all the persons listed on the unit were
present. what should you do to ensure that we acquire everything needed for the membership?
A) set up a note on the account stating that additional paperwork is needed for membership
B) set up an alert on the individual member's detail head, detailing what is still needed form
each person
C) all people on the membership must bee present at the time of joining - ANSWER-B) set up an
alert on the individual member's detail head, detailing what is still needed form each person
when someone comes in to join, what is required in Nationwide prior rot setting up a
membership?
A) batch screening, with picture
B) instant screening, without picture
C) individual screening, with picture - ANSWER-C) individual screening, with picture
"Nationwide Membership" allows who to utilize our branches at no extra cost?
A) anyone who has a YMCA membership
B) any eligible member of another Y in SC
C) any member within the Columbia Association, regardless of membership type
D) any eligible member of another Y in the United States - ANSWER-D) any eligible member of
another Y in the United States
Non-members may visit our facilities for $10/day - ANSWER-guest policy
any eligible YMCA member, whose association participates can visit for free as long as 51% of
their visits are at their home association - ANSWER-nationwide membership
someone comes in from Orangeburg to Downtown and scans in. it comes up as denied. Why is
it denied? - ANSWER-branch specific membership
