SHRM-CP - PRACTICE EXAM WITH
100% CORRECT ANSWERS
1) A specialized field which works on engineering the work environment is: A. industrial
existentialism. B. ergonomics. C. environmentalism. D. engineering design - ANS-B.
ergonomics.
2) A primary advantage of unstructured versus structured interviewing techniques is
that: A. structured interviews take less time B. in an unstructured interview, the
interviewer can ask follow-up questions and pursue points of interest as they develop C.
unstructured interviews are in compliance with EEOC regulations, whereas structured
interviews are not D. unstructured interviews are more cost effective - ANS-B. in an
unstructured interview, the interviewer can ask follow-up questions and pursue points of
interest as they develop
3) A common repatriation problem for international companies is that: A. repatriation
usually precipitates employee grievances B. there is usually high employee turnover
following repatriation C. repatriated employees usually demand significantly higher
salaries D. repatriated employees generally do not wish to return to the U.S. - ANS-B.
there is usually high employee turnover following repatriation
4) If an OSHA inspector shows up at the workplace, the first step an HR professional
should take is: A. check and verify the inspector's credentials B. close the workplace
and send the employees home C. deny any violation noted by the inspector D. secure
all health and safety related company records in a locked location - ANS-A. check and
verify the inspector's credentials
5) Comparing the expense of a program versus its projected and identifiable results is
using which planning technique? A. Zero-based budgeting B. MBO C. Cost-benefit
analysis D. Variable budgeting - ANS-C. Cost-benefit analysis
6) Frederick Taylor is noted for his contribution to: A. performance appraisal systems B.
"humanizing" the workplace C. Making the work process more efficient and less
fatiguing D. Pension reform - ANS-C. Making the work process more efficient and less
fatiguing
7) An HR professional is investigating reasons for job turnover among company
employees moving from one job or department to another. Which data collection
method would provide the information without interdepartmental conflicts? A. Surveys to
all employees who have changed positions within the last year. B. Group interviews with
employees and previous supervisors to discuss reasons for job changes. C. Search
, through performance appraisal files and personnel records to learn reasons for job
turnover within the company. D. Questionnaires distributed only to employees who have
changed positions - ANS-C. Search through performance appraisal files and personnel
records to learn reasons for job turnover within the company.
8) Of the following, the weakest tool for predicting an applicant's job performance is the:
A. application form B. proficiency test C. interview D. prior work reference - ANS-C.
interview
9) Keeping a record of all employees and listing significant successes and failures of
each describe which method? A. critical incident B. MBO C. Essay form D. Field review
- ANS-A. critical incident
10) Which of the following pieces of federal legislation is considered pro management?
A. Wagner Act B. National Industrial Recovery Act C. Railway Recovery Act D. Taft-
Hartley Act - ANS-D. Taft-Hartley Act
11) The most important element in defending an organization's position in a disciplinary
action is to demonstrate that: A. the employee has been warned B. the employee knew
the rules before the infraction C. an example was needed to eliminate or reduce similar
misbehavior D. progressive discipline has been applied consistent with policy and past
practice - ANS-D. progressive discipline has been applied consistent with policy and
past practice
12) Which of the following would be considered nontaxable indirect compensation? A.
Employee discounts on employer goods or services B. Employer-paid group-term life
insurance over $50,000 C. Personal use of a company car D. Severance pay - ANS-A.
Employee discounts on employer goods or services
13) The lowest dose level at which toxic effects of a material can be demonstrated is
called: A. the adverse impact level B. the toxicity level C. the lethal level D. the just-toxic
amount - ANS-B. the toxicity level
14) Which type of organizational structure creates a dual chain of command? A. Line
and staff B. Functional C. Matrix D. Vertical - ANS-C. Matrix
15) The use of an aptitude test in the selection process best predicts: A. skill level B. job
knowledge C. manual dexterity D. training performance - ANS-D. training performance
16) A company is in the process of establishing formal compensation policies and
practices. This company is in which phase of the organizational cycle? A. Introduction
B. Transition C. Growth D. Maturity - ANS-D. Maturity
17) The first step in the job analysis process entails: A. deciding how the organization
will use the information collected B. writing new job descriptions for all current
employees C. comparing old job descriptions with new job specifications D. replacing
100% CORRECT ANSWERS
1) A specialized field which works on engineering the work environment is: A. industrial
existentialism. B. ergonomics. C. environmentalism. D. engineering design - ANS-B.
ergonomics.
2) A primary advantage of unstructured versus structured interviewing techniques is
that: A. structured interviews take less time B. in an unstructured interview, the
interviewer can ask follow-up questions and pursue points of interest as they develop C.
unstructured interviews are in compliance with EEOC regulations, whereas structured
interviews are not D. unstructured interviews are more cost effective - ANS-B. in an
unstructured interview, the interviewer can ask follow-up questions and pursue points of
interest as they develop
3) A common repatriation problem for international companies is that: A. repatriation
usually precipitates employee grievances B. there is usually high employee turnover
following repatriation C. repatriated employees usually demand significantly higher
salaries D. repatriated employees generally do not wish to return to the U.S. - ANS-B.
there is usually high employee turnover following repatriation
4) If an OSHA inspector shows up at the workplace, the first step an HR professional
should take is: A. check and verify the inspector's credentials B. close the workplace
and send the employees home C. deny any violation noted by the inspector D. secure
all health and safety related company records in a locked location - ANS-A. check and
verify the inspector's credentials
5) Comparing the expense of a program versus its projected and identifiable results is
using which planning technique? A. Zero-based budgeting B. MBO C. Cost-benefit
analysis D. Variable budgeting - ANS-C. Cost-benefit analysis
6) Frederick Taylor is noted for his contribution to: A. performance appraisal systems B.
"humanizing" the workplace C. Making the work process more efficient and less
fatiguing D. Pension reform - ANS-C. Making the work process more efficient and less
fatiguing
7) An HR professional is investigating reasons for job turnover among company
employees moving from one job or department to another. Which data collection
method would provide the information without interdepartmental conflicts? A. Surveys to
all employees who have changed positions within the last year. B. Group interviews with
employees and previous supervisors to discuss reasons for job changes. C. Search
, through performance appraisal files and personnel records to learn reasons for job
turnover within the company. D. Questionnaires distributed only to employees who have
changed positions - ANS-C. Search through performance appraisal files and personnel
records to learn reasons for job turnover within the company.
8) Of the following, the weakest tool for predicting an applicant's job performance is the:
A. application form B. proficiency test C. interview D. prior work reference - ANS-C.
interview
9) Keeping a record of all employees and listing significant successes and failures of
each describe which method? A. critical incident B. MBO C. Essay form D. Field review
- ANS-A. critical incident
10) Which of the following pieces of federal legislation is considered pro management?
A. Wagner Act B. National Industrial Recovery Act C. Railway Recovery Act D. Taft-
Hartley Act - ANS-D. Taft-Hartley Act
11) The most important element in defending an organization's position in a disciplinary
action is to demonstrate that: A. the employee has been warned B. the employee knew
the rules before the infraction C. an example was needed to eliminate or reduce similar
misbehavior D. progressive discipline has been applied consistent with policy and past
practice - ANS-D. progressive discipline has been applied consistent with policy and
past practice
12) Which of the following would be considered nontaxable indirect compensation? A.
Employee discounts on employer goods or services B. Employer-paid group-term life
insurance over $50,000 C. Personal use of a company car D. Severance pay - ANS-A.
Employee discounts on employer goods or services
13) The lowest dose level at which toxic effects of a material can be demonstrated is
called: A. the adverse impact level B. the toxicity level C. the lethal level D. the just-toxic
amount - ANS-B. the toxicity level
14) Which type of organizational structure creates a dual chain of command? A. Line
and staff B. Functional C. Matrix D. Vertical - ANS-C. Matrix
15) The use of an aptitude test in the selection process best predicts: A. skill level B. job
knowledge C. manual dexterity D. training performance - ANS-D. training performance
16) A company is in the process of establishing formal compensation policies and
practices. This company is in which phase of the organizational cycle? A. Introduction
B. Transition C. Growth D. Maturity - ANS-D. Maturity
17) The first step in the job analysis process entails: A. deciding how the organization
will use the information collected B. writing new job descriptions for all current
employees C. comparing old job descriptions with new job specifications D. replacing
