CORRECT 100%
fact - ANSWERthe confirmation or validation of an event or object
information age - ANSWERthe present time, during which infinite quantities of facts are
widely available to anyone who can use a computer
primary focus of
amazon
netflix
zappos - ANSWERamazon - selling books
netflix - renting videos
zappos - selling shoes
core drivers of information age - ANSWERdate
information
business intelligence
knowledge
data - ANSWERraw facts that describe the characteristics of an event or object
information - ANSWERdata converted into a meaningful and useful context
business intelligence - ANSWERinformation collected from multiple sources that
analyzes patterns, trends, and relationships for strategic decision making
knowledge - ANSWERskills, experience, and expertise coupled with information and
intelligence that creates a person's intellectual resources
knowledge worker - ANSWERindividual valued for their ability to interpret and analyze
information
records, measures, and reports monetary transactions - ANSWERaccounting
tracks stratefic financial issues including money, banking, credit, investments, and
assets - ANSWERfinance
maintains policies, plans, and procedures for the effective management of employees -
ANSWERhuman resources
supports sales by planning, pricing, and promoting goods or services -
ANSWERmarketing
, manages the process of converting or transforming resources into goods or services -
ANSWERoperations management
performs the function of selling goods or services - ANSWERsales
systems thinking - ANSWERa way of monitoring the entire system by viewing multiple
inputs being processed or transformed to produce outputs while continuously gathering
feedback on each part
(input - process - output - feedback)
MIS (management information systems) - ANSWERa business function, like accounting
and human resources, which moves information about people, products, and processes
across the company to facilitate decision-making and problem-solving
departments work interdependently
chief information officer (CIO) - ANSWERoversees all uses of IT and ensures the
strategic alignment of IT with business goals and objectives
Chief Knowledge Officer (CKO) - ANSWERresponsible for collecting, maintaining, and
distributing the organization's knowledge
Chief Privacy Officer (CPO) - ANSWERresponsible for ensuring the ethical and legal
use of information
Cheif Security Officer (CSO) - ANSWERresponsible for ensuring the security of IT
systems
Cheif technology officer (CTO) - ANSWERresponsible for ensuring the throughput,
speed, accuracy, availability, and reliability of IT
business strategy - ANSWERa leadership plan that achieves a specific set of goals or
objectives such as
developing new products or services
entering new markets
increasing customer loyalty
attracting new customers
increasing sales
competitive advantage - ANSWERa product or service that an organization's customers
place a greater value on than similar offerings from a competitor