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BSN335-13 week 10 Questions and Answers
Which is an example of a standard used in benchmarking?— Ans:
Reducing medication errors in hospitalized patients to an
acceptable rate determined by Medicare
Which activities exemplify steps in the benchmarking process?—
Ans: Evaluating which processes could be performed more
efficiently
Comparing current processes against those of a successful
competing organization
Assembling a team that consists of the nurse manager, staff nurse,
pharmacist, and infection control to determine the best way to
improve patient satisfaction
Which scenario describes the use of core measures for
benchmarking?— Ans: Training more nurses to review discharge
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instructions for patients with congestive heart failure to decrease
the readmission rate of these patients
The nurse is monitoring a post-operative patient and is concerned
by periods of high blood pressure that seem to occur during
certain periods of the day. Place the steps in the order in which
they should be taken to address this variation.— Ans: Once a
performance variation is identified using charting tools, the nurse
should implement the Model for Improvement to address the
variation. The Model for Improvement starts with identifying the
goal, which, in this case, would be determining the cause of
variation. The next steps are reviewing existing data and
determining how to measure change (measuring blood pressure
hourly). Finally, the changes that will make improvements must be
determined (identifying and manipulating the changes in the
patient's environment during times of variation). Once changes are
identified, the nurse should take the next step in the quality
improvement process, which would be implementation of the
changes, including minimizing stress during the hours of
variation.
A student on the high school track team is newly diagnosed with
asthma. Although a bronchodilator has been prescribed, the
© 2025 All rights reserved
BSN335-13 week 10 Questions and Answers
Which is an example of a standard used in benchmarking?— Ans:
Reducing medication errors in hospitalized patients to an
acceptable rate determined by Medicare
Which activities exemplify steps in the benchmarking process?—
Ans: Evaluating which processes could be performed more
efficiently
Comparing current processes against those of a successful
competing organization
Assembling a team that consists of the nurse manager, staff nurse,
pharmacist, and infection control to determine the best way to
improve patient satisfaction
Which scenario describes the use of core measures for
benchmarking?— Ans: Training more nurses to review discharge
© 2025 All rights reserved
, 2 | Page
instructions for patients with congestive heart failure to decrease
the readmission rate of these patients
The nurse is monitoring a post-operative patient and is concerned
by periods of high blood pressure that seem to occur during
certain periods of the day. Place the steps in the order in which
they should be taken to address this variation.— Ans: Once a
performance variation is identified using charting tools, the nurse
should implement the Model for Improvement to address the
variation. The Model for Improvement starts with identifying the
goal, which, in this case, would be determining the cause of
variation. The next steps are reviewing existing data and
determining how to measure change (measuring blood pressure
hourly). Finally, the changes that will make improvements must be
determined (identifying and manipulating the changes in the
patient's environment during times of variation). Once changes are
identified, the nurse should take the next step in the quality
improvement process, which would be implementation of the
changes, including minimizing stress during the hours of
variation.
A student on the high school track team is newly diagnosed with
asthma. Although a bronchodilator has been prescribed, the
© 2025 All rights reserved