NOCTI Business Exam Questions & Answers – Realistic Practice
for Guaranteed Exam Readiness
1. If a business conducts a SWOT analysis to decide whether or not to expand, which of the following
would be categorized as an "O"?
there is potential for increased profits
2. The North American Free Trade Agreement (NAFTA) created a free-trade area for
Mexico, the US, and Canada
3. Two types of business partnerships are general and
Limited
4. The planning, pricing, promoting, and distribution of goods and services is known as
marketing
5. The main purpose of an effective performance evaluation is to
help workers develop their strengths and work on their weaknesses
6. A mission statement describes an organization's
purpose or goal
7. The best way to motivate workers to do a good job is
providing positive feedback to reinforce what they do correctly
8. The term for research to determine factors, conditions, and characteristics of a market is
market analysis
9. One difference between strategic and tactical planning is that strategic planning tends to be
longer term and more broadly defined
10. Motivational praise from an employer should be specific and
work related
11. To gain employee acceptance of new changes in an organization, the owner should provide
adequate training and
provide advance notice of the new changes
12. Which of the following sentences is grammatically correct?
Ann missed the meeting because she was lying in bed with the flu.
, 13. If a worker's gross pay is $750.00 and 1.25 percent of the worker's earnings are withheld for
Medicare tax, what dollar amount of Medicare tax is being withheld?
$750 x 0.0125 = $9.38
14. According to the law of supply and demand, when high winds in Hawaii damage the coffee plants,
coffee will be
in short supply, therefore higher in price
15. A country exported $689,269 worth of goods and imported $3,465,029 worth of goods. What is
the trade surplus or deficit?
$689,269 - $3,465,029 = -$2775760
16. In order to increase sales, a company hired a telemarketing firm. Telemarketers logged 3496
hours, making 46397 presentations and 6350 sales, and increasing the company's revenue by
$295300. The telemarketing firm charged $45 per hour for their services. How successful was the
business venture?
A good investment with a profit of over $137,000
17. Which of the following acts regulates the federal minimum wage for interstate commerce?
Fair Labor Standards Act
19. A CEO urges employees to buy stock in the company and then sells his/her personal stock because
of a coming change that will likely decrease the stock prices. The actions of the CEO showed
unethical behavior
20. Which of the following situations is an example of an employee exhibiting unethical behavior?
taking a day of sick leave to play golf
21. An example of nonverbal communication is
nodding
22. An example of active listening skills is
paraphrasing what has been said
23. When an employee is giving an oral presentation he or she should speak clearly and
confidently
24. James wants to send a personalized letter to each of his sales clients. To do this, James should use
mail-merge
26. Company ABC sends an "anniversary" card to each client on the date they started working with
the company. To maintain an electronic record, they should use a
Database
for Guaranteed Exam Readiness
1. If a business conducts a SWOT analysis to decide whether or not to expand, which of the following
would be categorized as an "O"?
there is potential for increased profits
2. The North American Free Trade Agreement (NAFTA) created a free-trade area for
Mexico, the US, and Canada
3. Two types of business partnerships are general and
Limited
4. The planning, pricing, promoting, and distribution of goods and services is known as
marketing
5. The main purpose of an effective performance evaluation is to
help workers develop their strengths and work on their weaknesses
6. A mission statement describes an organization's
purpose or goal
7. The best way to motivate workers to do a good job is
providing positive feedback to reinforce what they do correctly
8. The term for research to determine factors, conditions, and characteristics of a market is
market analysis
9. One difference between strategic and tactical planning is that strategic planning tends to be
longer term and more broadly defined
10. Motivational praise from an employer should be specific and
work related
11. To gain employee acceptance of new changes in an organization, the owner should provide
adequate training and
provide advance notice of the new changes
12. Which of the following sentences is grammatically correct?
Ann missed the meeting because she was lying in bed with the flu.
, 13. If a worker's gross pay is $750.00 and 1.25 percent of the worker's earnings are withheld for
Medicare tax, what dollar amount of Medicare tax is being withheld?
$750 x 0.0125 = $9.38
14. According to the law of supply and demand, when high winds in Hawaii damage the coffee plants,
coffee will be
in short supply, therefore higher in price
15. A country exported $689,269 worth of goods and imported $3,465,029 worth of goods. What is
the trade surplus or deficit?
$689,269 - $3,465,029 = -$2775760
16. In order to increase sales, a company hired a telemarketing firm. Telemarketers logged 3496
hours, making 46397 presentations and 6350 sales, and increasing the company's revenue by
$295300. The telemarketing firm charged $45 per hour for their services. How successful was the
business venture?
A good investment with a profit of over $137,000
17. Which of the following acts regulates the federal minimum wage for interstate commerce?
Fair Labor Standards Act
19. A CEO urges employees to buy stock in the company and then sells his/her personal stock because
of a coming change that will likely decrease the stock prices. The actions of the CEO showed
unethical behavior
20. Which of the following situations is an example of an employee exhibiting unethical behavior?
taking a day of sick leave to play golf
21. An example of nonverbal communication is
nodding
22. An example of active listening skills is
paraphrasing what has been said
23. When an employee is giving an oral presentation he or she should speak clearly and
confidently
24. James wants to send a personalized letter to each of his sales clients. To do this, James should use
mail-merge
26. Company ABC sends an "anniversary" card to each client on the date they started working with
the company. To maintain an electronic record, they should use a
Database
