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POM TEST 1 QUESTIONS AND ANSWERS

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POM TEST 1 QUESTIONS AND ANSWERS Describe the skills necessary for performing a manager's job. Provide examples of each. - ANSWERS -1. Conceptual skill-is the cognitive ability to see the organization as a whole and the relationships among its parts.EX: Conceptual skill is especially important for top managers. 1. Human skill is the manager's ability to work with and through other people and to work effectively as a group member. EX: Human skill is important for managers at all levels, and particularly those who work with employees directly on a daily basis 1. Technical skill is the understanding of and proficiency in the performance of specific tasks. EX: Technical skills are most important at lower organizational levels and become less important than human and conceptual skills as managers are promoted Why are conceptual skills most important for top managers? - ANSWERS -because it involves knowing where one's team fits into the organization Define Management and describe two important ideas expressed in the definition - ANSWERS -is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources. There are two important ideas in this definition: (1) the four functions of planning, organizing, leading, and controlling; and (2) the attainment of organizational goals in an efficient and effective manner. Describe the four management functions. - ANSWERS -1. Planning is the management function concerned with identifying goals for future organizational performance and deciding on the tasks and use of resources needed to attain them.

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POM TEST 1 QUESTIONS AND
ANSWERS6

Describe the skills necessary for performing a manager's job. Provide examples of each. -
ANSWERS -1. Conceptual skill-is the cognitive ability to see the organization as a whole and the
relationships among its parts.EX: Conceptual skill is especially important for top managers.



1. Human skill is the manager's ability to work with and through other people and to work
effectively as a group member. EX: Human skill is important for managers at all levels, and
particularly those who work with employees directly on a daily basis



1. Technical skill is the understanding of and proficiency in the performance of specific tasks. EX:
Technical skills are most important at lower organizational levels and become less important
than human and conceptual skills as managers are promoted



Why are conceptual skills most important for top managers? - ANSWERS -because it involves
knowing where one's team fits into the organization



Define Management and describe two important ideas expressed in the definition - ANSWERS -
is the attainment of organizational goals in an effective and efficient manner through planning,
organizing, leading, and controlling organizational resources. There are two important ideas in
this definition: (1) the four functions of planning, organizing, leading, and controlling; and (2)
the attainment of organizational goals in an efficient and effective manner.



Describe the four management functions. - ANSWERS -1. Planning is the management function
concerned with identifying goals for future organizational performance and deciding on the
tasks and use of resources needed to attain them.

, Briefly discuss the relationship between management skills and management level. - ANSWERS -
management skills is skills to have for the management level certain management skills requires
different management level



What are technical skills? At what level are they most important and why? - ANSWERS -is the
understanding of and proficiency in the performance of specific tasks. Lower levels because less
important than human and conceptual skills as managers are promoted.



Describe the three categories of managerial roles and explain how do they differ. - ANSWERS -2.
Informational roles include the functions used to maintain and develop an information network.



1. Organizing is the management function concerned with assigning tasks, grouping tasks into
departments, delegating authority, and allocating resources across the organization.



1. Leading is the management function that involves the use of influence to motivate employees
to achieve the organization's goals.



1. Controlling is the management function concerned with monitoring employees' activities,
keeping the organization on track toward its goals, and making corrections as needed.



3. Interpersonal roles refer to relationships with others and are related to human skills.



4. Decisional roles come into play when managers must make choices. These roles often require
both conceptual and human skills.



1. What are the three major historical forces shaping the practice of management. - ANSWERS -
Social forces refer to those aspects of a culture that guide and influence relationships among
people.

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