BCOR 360 EXAM 1 QUESTIONS & ANSWERS
operations management - Answer -"The planning, scheduling, and control of the
activities that transform inputs into finished goods and services" is the definition of
return - Answer -Which area of the SCOR model includes the activities that are
necessary to handle warranty repairs and exchanges or shipments in excess of what is
needed at a retail location?
e-commerce - Answer -The use of information technology to automate business
transactions is known as
electronic commerce - Answer -Traditionally, products were sold in stores. Today,
Amazon sells products utilizing information technology to automate business
transaction, Amazon exhibits which of the following important trends in supply chain
management?
Operations are highly dependent on the quality of inputs. - Answer -Which of these
statements about the transformation process is best?
Information - Answer -Which of these is NOT a component of the operations function in
an organization?
satisfied customers - Answer -________ is an example of an output of the
transformation process.
policies - Answer -Which of the following is an infrastructural element of a business
strategy?
structural - Answer -A company approves a large capital investment and implements a
global computer system (for example, an Enterprise Resource Planning system such as
SAP). This decision is ___________ element of their strategy.
core competency - Answer -"Organizational strengths or abilities, developed over a
long time period, that customers find valuable and competitors find difficult or even
impossible to copy" is the definition of
business strategy - Answer -"A mechanism for coordinating and guiding decisions
regarding the elements of a businesslong dash—identifies core competencies and
targeted customers; sets time frames and performance objectives" is the definition of
cross functional strategies - Answer -Which of the following terms accurately describes
functional strategies that are properly aligned, traceable to the business strategy, and
require coordination among multiple functional areas?
operations management - Answer -"The planning, scheduling, and control of the
activities that transform inputs into finished goods and services" is the definition of
return - Answer -Which area of the SCOR model includes the activities that are
necessary to handle warranty repairs and exchanges or shipments in excess of what is
needed at a retail location?
e-commerce - Answer -The use of information technology to automate business
transactions is known as
electronic commerce - Answer -Traditionally, products were sold in stores. Today,
Amazon sells products utilizing information technology to automate business
transaction, Amazon exhibits which of the following important trends in supply chain
management?
Operations are highly dependent on the quality of inputs. - Answer -Which of these
statements about the transformation process is best?
Information - Answer -Which of these is NOT a component of the operations function in
an organization?
satisfied customers - Answer -________ is an example of an output of the
transformation process.
policies - Answer -Which of the following is an infrastructural element of a business
strategy?
structural - Answer -A company approves a large capital investment and implements a
global computer system (for example, an Enterprise Resource Planning system such as
SAP). This decision is ___________ element of their strategy.
core competency - Answer -"Organizational strengths or abilities, developed over a
long time period, that customers find valuable and competitors find difficult or even
impossible to copy" is the definition of
business strategy - Answer -"A mechanism for coordinating and guiding decisions
regarding the elements of a businesslong dash—identifies core competencies and
targeted customers; sets time frames and performance objectives" is the definition of
cross functional strategies - Answer -Which of the following terms accurately describes
functional strategies that are properly aligned, traceable to the business strategy, and
require coordination among multiple functional areas?
