OMGT 5373 QUALITY MANAGEMENT
MIDTERM/Final Actual Exam Newest 2025/2026
Complete Questions And Correct Detailed Answers
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Which of these are traits of medieval guilds? - SOLUTION=-Inspection
committees which recognized superior products with stamps
-Care taken of elderly and infirm members
-Quality standards
-Master/apprentice caste system
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right column
for the action or characteristic listed in the left column.
test and inspection - SOLUTION=appraisal
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right column
for the action or characteristic listed in the left column.
,2|Page
returns - SOLUTION=external failure
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right column
for the action or characteristic listed in the left column.
training - SOLUTION=prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right column
for the action or characteristic listed in the left column.
periodically measuring the calibration of instruments -
SOLUTION=appraisal
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right column
for the action or characteristic listed in the left column.
ensuring a design that can be manufactured - SOLUTION=prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right column
for the action or characteristic listed in the left column.
,3|Page
recallls - SOLUTION=external failure
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right column
for the action or characteristic listed in the left column.
scrap - SOLUTION=internal failure
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right column
for the action or characteristic listed in the left column.
quality planning - SOLUTION=prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right column
for the action or characteristic listed in the left column.
rework - SOLUTION=internal failure
The concept of quality in products and services can trace its early roots
back to ____________________ - SOLUTION=medieval Europe
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The birth of the modern total quality movement in the United States
came as a direct response to the quality revolution in _____ following
_________. - SOLUTION=Japan, World War II
Juran and Gryna identified 3 groupings of quality activities, known as
the Juran Trilogy. Which of the following items are not in the Juran
Trilogy? - SOLUTION=Quality Management
The most widespread alternative structure to the traditional organization
chart and its siloed quality disciplines is: - SOLUTION=Cross-
Functional Organization
If quality is built into the product properly, then _____ can be greatly
reduced. - SOLUTION=after-the-fact inspection
The US approach to quality, emphasizing not only statistics but
approaches that embrace quality in the entire organization, became
known as ___________. - SOLUTION=Total Quality Management
Match each of the phases of the Industrial Revolution with its defining
characteristic.
taylor system - SOLUTION=Productivity emphasized over quality;
inspect quality in