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PSY 381: Exam 2 Questions With Complete Solutions

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PSY 381: Exam 2 Questions With Complete Solutions

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PSY 381: Exam 2 Questions With Complete Solutions

"fair" Correct Answer 1. merit/equity norm
2. need norm
3. equality norm

accuracy Correct Answer Procedures should be perceived as
accurate
- Ex. the procedure should correctly identify the person who is
most qualified for the job

affirmative action Correct Answer program that
acknowledges particular demographic groups may be
underrepresented in the work environment; provide specific
mechanisms for reducing this underrepresentation

alcohol Correct Answer impairs self control, reduces anxiety
and lowers inhibitions against aggression; intoxication causes
myopia: disruption in the way we process information (i.e.
things seem like a good idea and cause dumb conflict with
lowered ambition)

arousal (cognitive) reappraisal Correct Answer Thinking of
stress as a tool that helps maximize performance; key to solving
stress related issues by thinking of stress as a good thing

assimilation model Correct Answer
recruit/select/train/motivate employees so that everyone shares
the same values and culture

, Berkowitz (1989) Correct Answer negative feelings trigger
aggression (pain, hunger, humiliation, rejection, anxiety, insults,
etc.)

Berkowitz and Troccoli, 1990 Correct Answer one group of
participants held their arms horizontally for several painful
minutes (more hostile assessment of mothers and romantic
partners)

bias suppression Correct Answer decision -maker's personal
biases should not play a role
- Ex. selection committees recuse from panel

burnout (EDL) Correct Answer extreme state of
psychological strain resulting from a prolonged response to
chronic job stressors that exceed an individual's resources to
cope with them: emotional exhaustion, depersonalization, low
personal accomplishment

Catalano, Novaco, & McConnell, 1997 Correct Answer -
Parabolic function: small.large increases in layoffs are
associated with increased incidence of violence, but medium
increases are associated with reduced incidence
- Better to do one medium-sized layoff than many small layoffs

consistency Correct Answer Procedures should be consistent
across time and employees
- Ex. pay at homeless shelter (starting salaries)

coritsol Correct Answer stress hormone that
- increases heart rate and blood pressure

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