USPS Window Academy Exam Study Guide: Complete Prep & Practice.
1. Communication is the art of using words ettectively to impart information or ideas.
2. S. O. L. E. R. stands for Squarely face the person. Open your posture. Lean toward the sender.
Eye contact maintained. Relax while attending.
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, USPS Window Academy Exam Study Guide: Complete Prep & Practice.
3. Need is a desire to improve or accomplish something.
4. G. I. S. T. stands for Greet. Inquire. Suggest. Thank
5. Mailability refers to a mailpiece conforming to minimum and maximum size standards.
6. Minimum dimen- three and a half inches in height, by five inches in length, and point zero zero seven
sions for mail- (.007) inches thick
pieces are
7. The five process- Letters. Flats. Machinable Parcels. Irregular Parcels, and Outside Parcels.
ing categories for
mailpieces are
8. How much in- Up to five thousand dollars ($5000)
demnity or in-
surance coverage
for lost or dam-
aged items?
9. Registered mail twenty-five thousand dollars ($25000) based on the value of the item
insures up to
10. Every Day Direct allows customers to mail up to five thousand (5000) flat-sized mailpieces within an
Mail or E. D. D. M. area serviced by a single post oflce.
11. Oversized Pricing applies to Standard Post pieces that measure between one-hundred eight (108)
inches and one-hundred and thirty (130) inches in combined length and girth.
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1. Communication is the art of using words ettectively to impart information or ideas.
2. S. O. L. E. R. stands for Squarely face the person. Open your posture. Lean toward the sender.
Eye contact maintained. Relax while attending.
1/
13
, USPS Window Academy Exam Study Guide: Complete Prep & Practice.
3. Need is a desire to improve or accomplish something.
4. G. I. S. T. stands for Greet. Inquire. Suggest. Thank
5. Mailability refers to a mailpiece conforming to minimum and maximum size standards.
6. Minimum dimen- three and a half inches in height, by five inches in length, and point zero zero seven
sions for mail- (.007) inches thick
pieces are
7. The five process- Letters. Flats. Machinable Parcels. Irregular Parcels, and Outside Parcels.
ing categories for
mailpieces are
8. How much in- Up to five thousand dollars ($5000)
demnity or in-
surance coverage
for lost or dam-
aged items?
9. Registered mail twenty-five thousand dollars ($25000) based on the value of the item
insures up to
10. Every Day Direct allows customers to mail up to five thousand (5000) flat-sized mailpieces within an
Mail or E. D. D. M. area serviced by a single post oflce.
11. Oversized Pricing applies to Standard Post pieces that measure between one-hundred eight (108)
inches and one-hundred and thirty (130) inches in combined length and girth.
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13
