According to the text, the goal of a good performance Understandable, easy to measure, focused on val-
evaluation system is to provide metrics that are: ue-added results
When using a Weighted Criteria Evaluation System to Select the key dimensions of performance based on what
evaluate suppliers, all of the following are true EXCEPT: is important to the end consumer
What type of major cost category is considered in the cost
Transaction Cost
associated with placing and receiving the order?
Streamlining the processes and communications between
the buyer and supplier using software applications that
SRM
enable these processes to be managed more eflciently
and effectively can be referred to as:
It is illegal for corporations to provide their suppliers ap-
FALSE
preciation banquets to award performance.
Which of the following is NOT important in developing a Developing eflcient processes that will remain unchanged
successful strategic alliance? for the duration of the partnership
A company using a weighted-criteria evaluation system
has established these 5 categories and the appropri-
ate weight in parentheses:Quality (0.25)Responsiveness
(0.10)Delivery (0.15)Cost (0.15)Technology (0.30)Com- 81.0
pany X received the following ratings in each of the
five categories: Quality(90), Responsiveness(90), Deliv-
ery(80), Cost(80), Technology(85). What is its total score?
Which of the following is NOT a key tenant of an SRM
Lean Operations
system?
According to the text, one of the most basic and successful Requiring employees and vendors to sign non-disclosure
approaches to protecting trade secrets is: agreements
In general, European companies prefer suppliers: Who have ISO 9001 certifications
10% of their time on expediting orders
, Before supplier relationship management (SRM), buyers
typically spent 40% of their time on expediting orders.
After SRM implementation buyers spent about:
According to the textbook, Supplier Recognition Pro-
Encourage suppliers to keep their performance high
grams:
Which of the following is NOT a reason for supplier recog-
To select the best suppliers
nition programs?
An organization's process for evaluating the quality sys-
tems of key suppliers in an effort to eliminate incoming Supplier Certification
inspections can be referred to as:
- Mutual/compatible needs that result in a win-win situa-
tion for the partners
Which of the following is important in developing suc-
- Commitment by top management
cessful relationships in a partnership?
- Interpersonal business relationships between employ-
ees of the companies
- Automating transactional processes
- Integration of the supply chain making it possible to
SRM software should be capable of: monitor multiple departments and processes both inter-
nally and externally
- Making information flow between partners more visible
Automating procurement activities can lead to significant
cost savings as buyers move toward managing processes TRUE
by exception.
SRM software can automate procurement activities that
lead to significant cost savings as purchasing profession- Collaborative planning
als move toward:
Performance metrics and personal business relationships
Which of the following is TRUE?
are both keys to building successful partnerships.
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