SCM 300 FINAL UPDATED ACTUAL Questions and CORRECT Answers
Something that is done one single time (unique)
Project - Unique output with desired outcome, limited budget,
deadline
Process Something that is done over and over again (repeatable)
1. define the project
2. establish the project priorities
4 steps in project management
3. work breakdown structure
4. track project process
- Projects that result in outstanding performance (quality)
Project priorities - Projects completed quickly (on time)
- Projects completed with minimal resources (low cost)
defines the hierarchy of project tasks, subtasks, and work
Work Breakdown Structure
packages
Goals, measurable, expectations or desired outcomes in
the following categories:
Objectives
- budget
- time
- performance and quality
description of services/ products to be delivered
Deliverables - presentation and/ or documents
- research
- physical item intangible outputs
a specific event in a project
Milestones - date of an important decision
- start a new phase of project
- a deadline
, What does AON stand for? Activity on Node
the longest path (in terms of time) in the AON network
diagram. This path dictates the expected completion time
of the project. Items on this path must be completed in
Critical path time in order for project to be completed on schedule
- Anything on critical path has no slack = more cost/ pres-
sure
The amount of time an activity or path can be delayed with
Slack
impacting the length of the critical path
Shortening the time of the project by increasing the num-
ber of resources usually in the most cost effective manner.
Crashing
-When crashing in this class, always choose the cheapest
solution
Any activity or group of activities that takes an input, adds
business process value to it, and provides an output to an internal or exter-
nal customer
- good intentions
3 characteristics of a good process: - reproducible results
- measurable and manageable
- never was good
common reasons business processes fail - used to be good
- process limitations
Story and lesson
Demonstrates bad process;
Cow Path Theory
- A story told by consultants to other consultants and their
clients to explain how their processes got so bad
- A story about a cow who got a job to go drink water
2/8
Something that is done one single time (unique)
Project - Unique output with desired outcome, limited budget,
deadline
Process Something that is done over and over again (repeatable)
1. define the project
2. establish the project priorities
4 steps in project management
3. work breakdown structure
4. track project process
- Projects that result in outstanding performance (quality)
Project priorities - Projects completed quickly (on time)
- Projects completed with minimal resources (low cost)
defines the hierarchy of project tasks, subtasks, and work
Work Breakdown Structure
packages
Goals, measurable, expectations or desired outcomes in
the following categories:
Objectives
- budget
- time
- performance and quality
description of services/ products to be delivered
Deliverables - presentation and/ or documents
- research
- physical item intangible outputs
a specific event in a project
Milestones - date of an important decision
- start a new phase of project
- a deadline
, What does AON stand for? Activity on Node
the longest path (in terms of time) in the AON network
diagram. This path dictates the expected completion time
of the project. Items on this path must be completed in
Critical path time in order for project to be completed on schedule
- Anything on critical path has no slack = more cost/ pres-
sure
The amount of time an activity or path can be delayed with
Slack
impacting the length of the critical path
Shortening the time of the project by increasing the num-
ber of resources usually in the most cost effective manner.
Crashing
-When crashing in this class, always choose the cheapest
solution
Any activity or group of activities that takes an input, adds
business process value to it, and provides an output to an internal or exter-
nal customer
- good intentions
3 characteristics of a good process: - reproducible results
- measurable and manageable
- never was good
common reasons business processes fail - used to be good
- process limitations
Story and lesson
Demonstrates bad process;
Cow Path Theory
- A story told by consultants to other consultants and their
clients to explain how their processes got so bad
- A story about a cow who got a job to go drink water
2/8
