Answers
Measurable and manageable
THINGS WE TALKED ABOUT IN CLASS
Business Process
Things to think about with changing business processes
Good intentions
Reproducible Results
, - a cell of the supply chain
- pizza
- "recipe"
- cow path
- make it as detailed as possible so there is nothing that
- silicon wafers
can be unclear
- ticket broker
- your resume (little stories) - who will it affect
- "don't be a jerk" - how will it affect them
- real estate, show them what is available - will the customers dislike the change?
- Health, physician's advice - goal oriented
- GPA, he doesn't like it - stakeholders considered
- Basketball - outputs are desired
- how should we create grades
- Documented and easily understood; adaptable
- anesthesiology
- motorola six sigma - Entire system considered
- whirlpool it upgrade - easy to identify problems
- accountability, good metrics
- any activity that takes an input, adds value, and
providesan output
Bad Business Processes 1/8