MGMT 335 EXAM 1 REVIEW NIU QUESTIONS AND
VERIFIED ANSWERS
How can people be a strategic resource? - ANSWER Resource adds positive value to
firm, unique or rare, difficult to copy, cannot be substituted with another resource by
competitors.
What are the practices of successful organizations who put people first (e.g., see people
as a strategic resource)? - ANSWER Employment security, selective hiring, design
organization with elements of empowered teams and decentralization, good pay that is
contingent on organization performance, extensive training and development of
employees, reduce status differences, establish information sharing
What are the economic benefits to organizations who see people as a strategic
resource? - ANSWER Reduce turnover, increased employee performance, increased
firm financial performance
What is the Big 5? - ANSWER Conscientiousness
Extraversion
Openness to experience
Emotional stability
Agreeableness
Conscientiousness - ANSWER Degree to which one is dependable and reliable
Extraversion - ANSWER Degree to which one is sociable and outgoing
Openness to experience - ANSWER Openness to experience
Emotional stability - ANSWER Degree to which one is able to handle stress
Agreeableness - ANSWER Degree to which one is cooperative and avoids conflict
What is Self-Esteem? - ANSWER Can I be successful at a specific tasks
What is Self-Efficacy? - ANSWER How do I feel about myself
Internal Locus of Control - ANSWER Believe that they have significant influence on
outcomes
External Locus of Control - ANSWER Believe they have little to do with outcomes
What is Emotional Intelligence? - ANSWER The capacity for recognizing our own
, emotions and those of others, for motivating ourselves and others, and for managing
emotions well in ourselves and in our relationships
Self-awareness - ANSWER Being aware of and in touch with your own feelings and
emotions
Managing Emotions - ANSWER Being able to manage various emotions and moods by
denying or suppressing them
Self-motivation - ANSWER Being able to remain positive and optimistic
Empathy for others - ANSWER Being able to read others' emotions accurately and
putting yourself in their place
Interpersonal Skills - ANSWER Having the skills to build and maintain positive
relationships with others
Type A - ANSWER control oriented, time conscious, sometimes hostile
Type B - ANSWER more laid back, does one thing at a time
What is self-monitoring? - ANSWER 1. Able to read cues from the environment
2. Able to change behavior to match situation
3. Able to cope in cross-cultural environments
4. May be a key factor in leadership effectiveness
What is Machiavellianism? - ANSWER 1. Distrust of others - very cynical of other's
motives
2. Desire for status- desire to accumulate external indicators of success
3. Desire for control- need to exercise dominance over interpersonal situations to
minimize the extent to which others have powers
4. Amoral manipulations- willingness to disregard standards of morality and see value in
behaviors that benefit the self at the expense of others
What is the Dark Triad? - ANSWER 1. Machiavellianism
2. Narcissism
3. Psychopathy
J. What are the major attitude and outcome variables studied in Organizational
Behavior? - ANSWER ???
How can you define leadership? - ANSWER The ability of an individual to influence,
VERIFIED ANSWERS
How can people be a strategic resource? - ANSWER Resource adds positive value to
firm, unique or rare, difficult to copy, cannot be substituted with another resource by
competitors.
What are the practices of successful organizations who put people first (e.g., see people
as a strategic resource)? - ANSWER Employment security, selective hiring, design
organization with elements of empowered teams and decentralization, good pay that is
contingent on organization performance, extensive training and development of
employees, reduce status differences, establish information sharing
What are the economic benefits to organizations who see people as a strategic
resource? - ANSWER Reduce turnover, increased employee performance, increased
firm financial performance
What is the Big 5? - ANSWER Conscientiousness
Extraversion
Openness to experience
Emotional stability
Agreeableness
Conscientiousness - ANSWER Degree to which one is dependable and reliable
Extraversion - ANSWER Degree to which one is sociable and outgoing
Openness to experience - ANSWER Openness to experience
Emotional stability - ANSWER Degree to which one is able to handle stress
Agreeableness - ANSWER Degree to which one is cooperative and avoids conflict
What is Self-Esteem? - ANSWER Can I be successful at a specific tasks
What is Self-Efficacy? - ANSWER How do I feel about myself
Internal Locus of Control - ANSWER Believe that they have significant influence on
outcomes
External Locus of Control - ANSWER Believe they have little to do with outcomes
What is Emotional Intelligence? - ANSWER The capacity for recognizing our own
, emotions and those of others, for motivating ourselves and others, and for managing
emotions well in ourselves and in our relationships
Self-awareness - ANSWER Being aware of and in touch with your own feelings and
emotions
Managing Emotions - ANSWER Being able to manage various emotions and moods by
denying or suppressing them
Self-motivation - ANSWER Being able to remain positive and optimistic
Empathy for others - ANSWER Being able to read others' emotions accurately and
putting yourself in their place
Interpersonal Skills - ANSWER Having the skills to build and maintain positive
relationships with others
Type A - ANSWER control oriented, time conscious, sometimes hostile
Type B - ANSWER more laid back, does one thing at a time
What is self-monitoring? - ANSWER 1. Able to read cues from the environment
2. Able to change behavior to match situation
3. Able to cope in cross-cultural environments
4. May be a key factor in leadership effectiveness
What is Machiavellianism? - ANSWER 1. Distrust of others - very cynical of other's
motives
2. Desire for status- desire to accumulate external indicators of success
3. Desire for control- need to exercise dominance over interpersonal situations to
minimize the extent to which others have powers
4. Amoral manipulations- willingness to disregard standards of morality and see value in
behaviors that benefit the self at the expense of others
What is the Dark Triad? - ANSWER 1. Machiavellianism
2. Narcissism
3. Psychopathy
J. What are the major attitude and outcome variables studied in Organizational
Behavior? - ANSWER ???
How can you define leadership? - ANSWER The ability of an individual to influence,
