CPT 209 Exam Questions and Answers Fully Solved Latest Update 2025-2026
Sometimes, a notebook LCD panel, including the entire cover and hinges, is considered a single
field replaceable unit, and sometimes components within the LCD assembly are considered an
FRU. - Answers True
Which is the most common form factor used today for computer cases, power supplies, and
motherboards? - Answers ATX
What tool can help discover and report computer errors and conflicts that occur when you first
turn on a computer and before the operating system is launched? - Answers POST card
Which of the following is true about installing the motherboard and connecting power? -
Answers a 4-pin power cord supplies supplemental power to the processor
Which of the following is true about an FRU? - Answers a support technician should know how
to replace one
Which of the following is true about AC electricity? - Answers it travels from a hot line and
returns on a neutral line
Which of the following is not true of a motherboard? - Answers has a heat sink on the PCIe slots
Which of the following represents the correct order in which you should install components into
the case after disassembling a computer? - Answers power supply, drives, motherboard, cards
What determines the physical size of a power supply and the placement of screw holes? -
Answers form factor
Which of the following is NOT true about Ivy Bridge Chipsets compared to earlier products? -
Answers use more power
What should you do if you want to be able locate your laptop in the event of loss or theft and
give it a command through the Internet to lock it or delete data? - Answers subscribe to LoJack
for laptops
Which of the following represents a method for accessing the BIOS setup program? - Answers
press a key during the BIOS POST
If you need to rest the BIOS password in a motherboard and the instructions say to make sure
jumper J1 is open, what should you do? - Answers open the case and remove the cover from a
set of pins marked J1
What must your motherboard have to use BitLocker Encryption in Windows 7 which will ensure
that your hard drive cannot be used in another computer? - Answers TPM chip
What is a possible remedy if your system hangs at odd time or during the boot? - Answers flash
,the BIOS
Which of the following is a technology that allows for multiple video cards to work together in
one system? - Answers crossfire
A 32-bit driver can be used in a 64-bit operating system - Answers False
List symptoms of a system that might be overheating. - Answers The system hangs or freezes
at odd times or freezes just a few moments after the boot starts;
A window BSOD error occurs during the boot;
You cannot hear a fan running or the fan makes a whining sound;
You cannot feel air being pulled into or out of the case
Which of the following best describes RAID 5? - Answers it requires 3 or more drives and uses
parity checking
Describe the function of an impact printer.
What is the best known impact printer? - Answers An impact printer creates a printed page by
using some mechanism that touches or hits the paper. The best-known impact printer is a dot
matrix printer, which prints only text that it receives as raw data. It has a print head that moves
across the width of the paper, using pins to print a matrix of dots on the page. The pins shoot
against a cloth ribbon, which hits the paper, depositing the ink. The ribbon provides both the ink
for printing and the lubrication for the pinheads. The quality of the print is compared to other
printer types.
_____ printers tend to smudge on inexpensive paper, and they are slower than laser printers. -
Answers Inkjet
A(n) ______ printer has its own NIC. - Answers Network
What tool can you use to stop and restart the Windows print spooler? - Answers service console
To know the IP address of a network printer, direct the printer to print a _____ page. - Answers
configuration
_____ printers use a type of ink-dispersion printing. - Answers Inkjet
Which component probably has a dual voltage selector switch, and has cables that connect to
the motherboard and drives? - Answers PSU
Ohm - Answers a measure of resistance to electricity
PCIe - Answers a fast expansion slot found on a motherboard
, firmware - Answers embedded programs that are closely tied to the hardware
display port - Answers transmits digital video and audio and is slowly replacing VGA and DVI
POST - Answers a series of tests performed by the startup BIOS when you first turn on a
computer
heat sink - Answers consists of metal fins that draw heat from a component
Rectifier - Answers a device that converts AC to DC
amp - Answers A measure of electrical current
transformer - Answers a device that changes the ration of voltage to current
DIMM - Answers a type of memory slot found on a motherboard
Examples of ____ drives include CD, DVD, and Blu-ray - Answers optical
Which general-purpose tool can measure characteristics of electricity in a variety of devices? -
Answers multimeter
Which type of port transmits both digital audio and digital video with a single connector? -
Answers HDMI
Which of the following is most likely to be installed in a PC, is considered primary storage, and
has Windows 7 installed on it? - Answers hard disk drive
Which standard provides the best performance for hard drives - Answers SATA
Functions that used to be provided by expansion cards are more often found as on board ports
today. - Answers True
What type of component holds its charge even after the power is turned off and the device is
unplugged? - Answers capacitor
If you have a PCI Express Version 2 video card, how many pins will the power connector have if
the card requires extra power? - Answers 8
Which power supply connector is the main motherboard power connector on most
motherboards today? - Answers 24-pin
The ____ form factor reduces the total cost of a system to be reducing the number of expansion
slots, and allows for a smaller case size. - Answers micro ATX
Under what circumstance should you always return a notebook to the manufacturer? - Answers
for serious repairs and it is under warranty
Sometimes, a notebook LCD panel, including the entire cover and hinges, is considered a single
field replaceable unit, and sometimes components within the LCD assembly are considered an
FRU. - Answers True
Which is the most common form factor used today for computer cases, power supplies, and
motherboards? - Answers ATX
What tool can help discover and report computer errors and conflicts that occur when you first
turn on a computer and before the operating system is launched? - Answers POST card
Which of the following is true about installing the motherboard and connecting power? -
Answers a 4-pin power cord supplies supplemental power to the processor
Which of the following is true about an FRU? - Answers a support technician should know how
to replace one
Which of the following is true about AC electricity? - Answers it travels from a hot line and
returns on a neutral line
Which of the following is not true of a motherboard? - Answers has a heat sink on the PCIe slots
Which of the following represents the correct order in which you should install components into
the case after disassembling a computer? - Answers power supply, drives, motherboard, cards
What determines the physical size of a power supply and the placement of screw holes? -
Answers form factor
Which of the following is NOT true about Ivy Bridge Chipsets compared to earlier products? -
Answers use more power
What should you do if you want to be able locate your laptop in the event of loss or theft and
give it a command through the Internet to lock it or delete data? - Answers subscribe to LoJack
for laptops
Which of the following represents a method for accessing the BIOS setup program? - Answers
press a key during the BIOS POST
If you need to rest the BIOS password in a motherboard and the instructions say to make sure
jumper J1 is open, what should you do? - Answers open the case and remove the cover from a
set of pins marked J1
What must your motherboard have to use BitLocker Encryption in Windows 7 which will ensure
that your hard drive cannot be used in another computer? - Answers TPM chip
What is a possible remedy if your system hangs at odd time or during the boot? - Answers flash
,the BIOS
Which of the following is a technology that allows for multiple video cards to work together in
one system? - Answers crossfire
A 32-bit driver can be used in a 64-bit operating system - Answers False
List symptoms of a system that might be overheating. - Answers The system hangs or freezes
at odd times or freezes just a few moments after the boot starts;
A window BSOD error occurs during the boot;
You cannot hear a fan running or the fan makes a whining sound;
You cannot feel air being pulled into or out of the case
Which of the following best describes RAID 5? - Answers it requires 3 or more drives and uses
parity checking
Describe the function of an impact printer.
What is the best known impact printer? - Answers An impact printer creates a printed page by
using some mechanism that touches or hits the paper. The best-known impact printer is a dot
matrix printer, which prints only text that it receives as raw data. It has a print head that moves
across the width of the paper, using pins to print a matrix of dots on the page. The pins shoot
against a cloth ribbon, which hits the paper, depositing the ink. The ribbon provides both the ink
for printing and the lubrication for the pinheads. The quality of the print is compared to other
printer types.
_____ printers tend to smudge on inexpensive paper, and they are slower than laser printers. -
Answers Inkjet
A(n) ______ printer has its own NIC. - Answers Network
What tool can you use to stop and restart the Windows print spooler? - Answers service console
To know the IP address of a network printer, direct the printer to print a _____ page. - Answers
configuration
_____ printers use a type of ink-dispersion printing. - Answers Inkjet
Which component probably has a dual voltage selector switch, and has cables that connect to
the motherboard and drives? - Answers PSU
Ohm - Answers a measure of resistance to electricity
PCIe - Answers a fast expansion slot found on a motherboard
, firmware - Answers embedded programs that are closely tied to the hardware
display port - Answers transmits digital video and audio and is slowly replacing VGA and DVI
POST - Answers a series of tests performed by the startup BIOS when you first turn on a
computer
heat sink - Answers consists of metal fins that draw heat from a component
Rectifier - Answers a device that converts AC to DC
amp - Answers A measure of electrical current
transformer - Answers a device that changes the ration of voltage to current
DIMM - Answers a type of memory slot found on a motherboard
Examples of ____ drives include CD, DVD, and Blu-ray - Answers optical
Which general-purpose tool can measure characteristics of electricity in a variety of devices? -
Answers multimeter
Which type of port transmits both digital audio and digital video with a single connector? -
Answers HDMI
Which of the following is most likely to be installed in a PC, is considered primary storage, and
has Windows 7 installed on it? - Answers hard disk drive
Which standard provides the best performance for hard drives - Answers SATA
Functions that used to be provided by expansion cards are more often found as on board ports
today. - Answers True
What type of component holds its charge even after the power is turned off and the device is
unplugged? - Answers capacitor
If you have a PCI Express Version 2 video card, how many pins will the power connector have if
the card requires extra power? - Answers 8
Which power supply connector is the main motherboard power connector on most
motherboards today? - Answers 24-pin
The ____ form factor reduces the total cost of a system to be reducing the number of expansion
slots, and allows for a smaller case size. - Answers micro ATX
Under what circumstance should you always return a notebook to the manufacturer? - Answers
for serious repairs and it is under warranty
