BCom Test 1 Questions and Answers Graded A+
Businesses have embraced podcasting for be comfortable sharing openly in the office.
sending audio and video messages that
________ . - ANSWER -a. do not require a
live presence yet provide a friendly human face When replying to an e-mail, what tip should you
follow? - ANSWER -b. Begin your response
with the main idea.
When responding to an e-mail message, insert
your responses to parts of the incoming message
using a different font or color or your initials. - Wikis can be used to collect and disseminate
ANSWER -True information to large audiences to create a
database for knowledge management, to
generate feedback from employees, to facilitate
A complimentary closing such as Cheers or All project management, and to share information
the best is optional in the closing of an e-mail between corporate headquarters and satellite
message, but providing your name is mandatory. offices. - ANSWER -True
- ANSWER -True
A blog is a(n) ________ . - ANSWER -d.
Unlike e-mail, instant and text messaging are not website with journal entries on any imaginable
subject to discovery and may not be used in topic usually written by one person
lawsuits. - ANSWER -False
Do not use texting or instant messaging at work
Which of the following subject lines would be to notify others of sad news, sensitive business
most effective for an e-mail or memo? - matters, or urgent meetings. - ANSWER -
ANSWER -d. FYI--PhotoShop Training, True
May 15
Memos are necessary for internal
Which of the following is good advice when communications that are long, demand formality,
sending texts or instant messages on the job? - inform employees who may not have access to e-
ANSWER -d. Use good grammar and mail, and ________ . - ANSWER -b. require
proper spelling. a permanent record
Which of the following statements about social Recruiters now routinely check applicants' online
networking is inaccurate? - ANSWER -a. presence in the screening process. -
Social networks provide no liabilities for ANSWER -True
businesses.
An e-mail message would appropriate for all of
Which of the following is the best tip for the following situations except ________ . -
employees who use social networking sites? - ANSWER -c. as a substitute for face-to-face
ANSWER -d. Establish boundaries, and conversations or phone calls
don't share information online that you would not
, BCom Test 1 Questions and Answers Graded A+
A message about a legal issue that requires a
Many companies now use RSS (Really Simply permanent record
Syndication) to ________ . - ANSWER -d.
keep informed of breaking news
How can companies use wikis? -
ANSWER -To facilitate feedback before and
To demonstrate professionalism, you should after meetings
avoid sending personal e-mails, instant
messages, or texts from work. - ANSWER -
True For what purposes do companies use blogs?
Check all that apply. - ANSWER -Viral
marketing
What is the best advice for blogging? - Crisis communication
ANSWER -d. Identify your audience and
tailor your message to your audience.
When readers post comments on your blog,
which guidelines should you follow when you
Although businesses use blogs to keep respond? Check all that apply. - ANSWER -
employees in remote locations in touch with Correct Respectfully respond to comments with
others in the organization, they haven't yet found which you disagree.
ways to use blogs for public relations, customer Correct Don't ramble.
relations, crisis management, or market Correct Proofread your responses before posting
research. - ANSWER -False them.
Businesses use blogs to keep customers and Which of the following is an example of how
employees informed and to interact with them. businesses use social networking? -
What is the biggest advantage of business ANSWER -A high-tech company uses an
blogs? - ANSWER -a. They potentially internal social network to connect employees
reach a far-flung, vast audience. working in different continents.
What e-mail tips should you give the new intern? One potential risk of social networking for
Check all that apply. - ANSWER -Provide a businesses is the compromise of trade secrets. -
clear, complete first sentence. ANSWER -True
Be concise.
Don't send anything you wouldn't want published.
Use capital letters only for emphasis. RSS, or really simple syndication, allows users to
receive personalized information from hundreds
of sources. RSS is valuable to professionals
For which of the following messages would an because it saves time. - ANSWER -True
interoffice memo be more appropriate than an e-
mail? Check all that apply. - ANSWER -A
long, complex message reporting the financial When sending e-mails in the workplace,
state of the company employees should send messages void of any
Businesses have embraced podcasting for be comfortable sharing openly in the office.
sending audio and video messages that
________ . - ANSWER -a. do not require a
live presence yet provide a friendly human face When replying to an e-mail, what tip should you
follow? - ANSWER -b. Begin your response
with the main idea.
When responding to an e-mail message, insert
your responses to parts of the incoming message
using a different font or color or your initials. - Wikis can be used to collect and disseminate
ANSWER -True information to large audiences to create a
database for knowledge management, to
generate feedback from employees, to facilitate
A complimentary closing such as Cheers or All project management, and to share information
the best is optional in the closing of an e-mail between corporate headquarters and satellite
message, but providing your name is mandatory. offices. - ANSWER -True
- ANSWER -True
A blog is a(n) ________ . - ANSWER -d.
Unlike e-mail, instant and text messaging are not website with journal entries on any imaginable
subject to discovery and may not be used in topic usually written by one person
lawsuits. - ANSWER -False
Do not use texting or instant messaging at work
Which of the following subject lines would be to notify others of sad news, sensitive business
most effective for an e-mail or memo? - matters, or urgent meetings. - ANSWER -
ANSWER -d. FYI--PhotoShop Training, True
May 15
Memos are necessary for internal
Which of the following is good advice when communications that are long, demand formality,
sending texts or instant messages on the job? - inform employees who may not have access to e-
ANSWER -d. Use good grammar and mail, and ________ . - ANSWER -b. require
proper spelling. a permanent record
Which of the following statements about social Recruiters now routinely check applicants' online
networking is inaccurate? - ANSWER -a. presence in the screening process. -
Social networks provide no liabilities for ANSWER -True
businesses.
An e-mail message would appropriate for all of
Which of the following is the best tip for the following situations except ________ . -
employees who use social networking sites? - ANSWER -c. as a substitute for face-to-face
ANSWER -d. Establish boundaries, and conversations or phone calls
don't share information online that you would not
, BCom Test 1 Questions and Answers Graded A+
A message about a legal issue that requires a
Many companies now use RSS (Really Simply permanent record
Syndication) to ________ . - ANSWER -d.
keep informed of breaking news
How can companies use wikis? -
ANSWER -To facilitate feedback before and
To demonstrate professionalism, you should after meetings
avoid sending personal e-mails, instant
messages, or texts from work. - ANSWER -
True For what purposes do companies use blogs?
Check all that apply. - ANSWER -Viral
marketing
What is the best advice for blogging? - Crisis communication
ANSWER -d. Identify your audience and
tailor your message to your audience.
When readers post comments on your blog,
which guidelines should you follow when you
Although businesses use blogs to keep respond? Check all that apply. - ANSWER -
employees in remote locations in touch with Correct Respectfully respond to comments with
others in the organization, they haven't yet found which you disagree.
ways to use blogs for public relations, customer Correct Don't ramble.
relations, crisis management, or market Correct Proofread your responses before posting
research. - ANSWER -False them.
Businesses use blogs to keep customers and Which of the following is an example of how
employees informed and to interact with them. businesses use social networking? -
What is the biggest advantage of business ANSWER -A high-tech company uses an
blogs? - ANSWER -a. They potentially internal social network to connect employees
reach a far-flung, vast audience. working in different continents.
What e-mail tips should you give the new intern? One potential risk of social networking for
Check all that apply. - ANSWER -Provide a businesses is the compromise of trade secrets. -
clear, complete first sentence. ANSWER -True
Be concise.
Don't send anything you wouldn't want published.
Use capital letters only for emphasis. RSS, or really simple syndication, allows users to
receive personalized information from hundreds
of sources. RSS is valuable to professionals
For which of the following messages would an because it saves time. - ANSWER -True
interoffice memo be more appropriate than an e-
mail? Check all that apply. - ANSWER -A
long, complex message reporting the financial When sending e-mails in the workplace,
state of the company employees should send messages void of any
